Drexel Building Supply
About us
Drexel Building Supply is a leading provider of building materials and services to professional contractors and homeowners throughout Wisconsin. This includes Home Design, Roofing & Siding, Trusses & Wall Panels, Millwork & Doors, Windows, Pole Buildings, Decks, Cabinets, Countertops, Flooring, and Window Treatments. Since 1985, Drexel has remained committed to providing quality products and services. Family owned, the Fleischman's have six locations located in Berlin, Brookfield, Campbellsport, Kiel, Sheboygan Falls and Wrightstown Wisconsin.
Business highlights
Services we offer
BLINDS, CABINETS, CARPET, CERAMIC TILE, COUNTERTOPS, DRAPES AND MORE., HARDWOOD, LAMINATE FLOORING, SHADES, VINYL, WINDOW TREATMENTS
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 65% | ||
| 16% | ||
| 8% | ||
| 4% | ||
| 8% |
"Hello [Member Name Removed], Our team can't thank you enough for taking the time to leave us a review. Your business, your review, and local referrals are truly what fuels our mission to Supply Happiness. Thank you so much, and we look forward to working with you again as future projects arise. Team Drexel"
"Hello Thanks so much for taking a moment to write a review for Drexel. I will be sure to pass your feedback along to Shawn and the installer team. Your business and referrals are very important to us, so please let us know how our team can help you again in the future! From the Entire Team at Drexel Building Supply"
"Thank you so much for the wonderful review. Our Team at Drexel appreciates your business, and we look forward to helping you with future projects, if the so arise. Have a wonderful 2014!"
"Hello (deleted member name), Our Team at Drexel is extremely thankful for your business. I shared your review with everyone, as we are always JUMPING OUT OF CHAIRS to hear about our customers experience after a project is complete. If there is ever anything further we can do for you please don't hesitate to give Shawn or anyone from our Team a call. We will be here for you, and we'd love to treat your friends and family the exact same way. Thanks for starting our day with a smile! Stacey - Drexel Team Customer Relations"
"Member, We want to thank you again for your business, and for taking the time to rate your experience here on Angie's List. We look forward to working with you again in the future on any of your flooring, cabinet or window treatment projects. If there is anyway we can help you, your family, or your friends, just let us know! - The Drexel Team"
"Hello Member, Thanks for selecting Drexel for your flooring. Our team enjoyed working with you, and I hope you'll visit us again for other future flooring, cabinet and window treatment needs. All the best - Stacey (Smiles) And the Entire Drexel Team!"
"Hello Member, Thank you again for working with our Team here at Drexel. We appropriate you taking the time to rate us here on Angie's List! If there is anything further our team can help you with please let us know. We would love to work with you, your family and any of your friends again in the future, so keep us in mind. - The Drexel Team"
"Hello Member, Thank you for taking the time to review Drexel here on Angie's List. Our Team at Drexel stands behind our Installation Teams with our 2 Lifetime Labor Guarantee, we were happy to fix the seam that wasn't sealed properly, and if any other issues arise in the future please let us know. Thanks for selecting Drexel, and we hope to work with you again!"
"Hello Member, We want to thank you for working with our Team at Drexel. We take our reviews seriously, and we want to be sure that we have resolved any and all of your issues with your cabinet doors. If there is anything further you need please let us know. We strive to provide each and every customer with a A+ experience, and we hope you give us the opportunity to work with you again in the future. Your business is very important to us. -Team Drexel"
"Member, It was a pleasure to work with you on your project, and we're happy to hear the team was responsive to your changes and needs throughout the project. Enjoy your new bathroom, and please come back to work with us again in the future. -The Drexel Team"
"Hello Member, We truly appreciate your business and if our Team can be of help in the future please let us know. Enjoy your flooring and countertops! The Drexel Team"
"Member, Thank you for taking the time to leave Drexel a review. We are extremely happy that everything turned out great with your project, and hope to work with you again in the future. -The Drexel Team"
"Member, Thank you again for your business last year. If Michael or anyone else from our team can help you further in the future do not hesitate to stop by the store or give us a call. We hope you enjoy your vanity and countertop for MANY years to come. Thank you from the entire Team at Drexel in Brookfield"
"Hello Member, Our team at Drexel truly thanks you for your business and for taking the time to write a review for us. If there is ever anything further we can do, just give us a call. - The Drexel Team"
"Member, Thank you for your feedback. At Drexel we consider nothing but an "A" rating an "F". So a "C" is very alarming. We met with Hunter Douglas the manufacturer in Chicago last night to address your concerns! (And also have left you a voice mail yesterday to see if we can help you further!) What can be done to earn her future business, as keeping LONG term customers at Drexel is a priority to us? Again we apologize for our errors and take these problems very personally, I couldn't sleep last night since you posted. I am the owner Joel, and we treat all of these issues like they happened to us. We know blinds are not something that are inexpensive and not something you think of having manufacturer problems, so when this does happen, it is a stressful situation. Also, and this does not help you, it is an isolated case. Hunter Douglas is the premier brand of window treatments. But just like a rare disease, it is not rare if you or your family has it. Again, if we can help further, please contact us!"
"OH NO! We are so ashamed. Is there anyway we can somehow make these communication errors right? We do truly care about you the customer, it just did not show in this transaction. Please call me, Joel, I am the owner, on my personal cell phone, 920-979-4045, and see if we can help you resolve this at all. We are willing to work with you on the $328.76 invoice you paid. Again, this is not how we do business typically, we are so sorry you were not treated like gold!"
"I am the new owner Joel Fleischman, as of December 2010. I assure you... we are a new company. This is the first time I had heard of this problem. We are a new company... but I would be glad to assist you Member. My personal cell phone number is 920.979.4045. Yes we have retained Doug. Mr. Matrise and many of our designers are new and a new culture. I will try to contact you with Mr. Matrise's help. The company that you purchased your materials from went bankrupt. They owed companies millions. Please contact me; customer service is our passion. It was Drexel Interiors, owned by Home Valu of Minnesota. We are Drexel Incorporated of Campbellsport Building Supply. I am extremely sorry you have had any problems."
"Hello, We are sorry to hear about your unsatisfactory experience at Drexel Interiors back in 2009 and throughout this past year. You are correct in stating that since your experience with Drexel it is now under new ownership. Drexel is now locally owned by The Fleischman Family, and things have changed. We have put into place a 2 Lifetime Floor Covering Labor Guaranty which you can read about on our new website and I can assure you that if you came back to shop with us at the NEW Drexel your experience would be different. We do hope that you'll consider shopping with us in the future in order to experience firsthand the better service and value we can provide. Things have changed!"
Licensing
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