About us
Cleaning Maid Affordable is a locally owned and operated cleaning service located in Brookfield, Wisconsin. We have twenty-five years of cleaning experience and rest assured we clean corners, not cut them. From ceiling to floor it is our goal to exceed your expectations. Your experience at Cleaning Maid Affordable begins with a detailed estimate of your home, designed to meet your cleaning needs. Our packages offer complete flexibility in terms of service and schedules, we offer cleanings weekly, bi-weekly and monthly. While on-site, we’re focused on getting the job done right. That means working efficiently to meet our service standards, not a minimum time limit. Exceptional services and attention to detail are what separates us from the rest. Small details like changing sheets and taking out the trash etc. are always included each visit. Cleaning Maid Affordable cleaning professionals often work in teams, and we’ll check each other’s work to be sure that it meets the highest standards. Our cleaning professionals pass rigorous background checks and complete extensive training to join our team. You can expect your housekeeper to arrive and address your needs. Cleaning Maid Affordable is a locally-owned and operated business that delivers what most other housekeeping services can’t, true value. Our fees are based upon the actual costs of cleaning products and delivering meticulous service in your home. We are not a national franchise. An investment in our services is an investment in your home, not in overhead and franchise fees.
Business highlights
Services we offer
CHANGE BEDING & LINENS, DE-CUTTERING, LAUNDRY, ORANGIZATION., OVEN, REFRIGERATOR, WE PROVIDE INDIVIDUALS & FAMILIES WITH A VARIETY OF SERVICES TO SIMPLIFY THEIR LIVES. CUSTOM CLEANING TO FIT YOUR NEEDS AND BUDGET WHICH CAN INCLUDE: DISHES
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 88% | ||
| 6% | ||
| 0% | ||
| 6% | ||
| 0% |
The initial cleaning was fantastic. Everything looked great, the providers were on time, and did the work that was agreed upon.
After the initial cleaning, the owner (Reta) and I agreed upon a per hour rate, and that I would pay by the hour, because each time they came, I wanted them to clean different, specific areas. Subsequent cleanings (I believe there were two or three) got less stellar with each cleaning. The final cleaning, Dina came with another woman and the woman's daughter, who appeared to be about 10 years old. Apparently this is their idea of having three people performing the work.
That day, I left to run an errand, and was back within an hour. The three of them were already gone, even though I had left a check for three hours' worth of work.
Not only that, but the floor wasn't clean - there was dust and dirt around the edges. I called Dina immediately and she came back (with the woman and the woman's daughter!) and did a sloppy job of finishing the floor.
I did not have them come back and would never hire this company again.
"I will respond point by point. Please note each team leader fills out an accountability sheet; with the exact dates, length of clean time, which maids were in the home, along with which rooms, plus the work completed by each maid and the amount paid by the client. For this member to Assume one of my employees was the daughter of another employee is ludicrous!!! Then to carry the Assumption farther by stating she was ten years old is ridiculous. That employee was working her way through school and was born in 1991 NOT 2002! Yes, we changed our name in April 2013, check our excellent reviews since 2007 here on Angie’s list, plus we won two Super Services Awards. We also changed our location, new logo, along with my last name I was married last year, not for reasons like the member insinuated . This member would only pay for three maids for one hour, but needed three maids for one hour and fifteen minutes, the extra time was not in her budget range. Her rating by price is D, unlike everyone else. Member hired Clean Edge on November 6,2012.,not Cleaning Maid Affordable LLC which was not formed until Five Months later on April 30, 2013. November 6, 2012 two maids cleaned for two hours and thirty-seven minutes = five hours and fourteen minutes of working hours. Of course this clean was better, we had two hours and fourteen minutes longer to clean. After our first clean we were hired for monthly service,( not bi-weekly as member states) to include three maids for an hour equaling three working hours. I was aware of members budget limits and informed member we could not complete the entire area in an hour’s time, I was assured that would be ok. The very next clean November 21,2012 member called our office with issues, she did not want us to re-clean nor did she have time for me to came to her home and check. December 17, 2012 another call, I reiterated let me see your home and that we need another ten to fifteen minute. She refused to show me the problem areas, denied request for more time. February 14, 2013: unlike member stated we were in member’s home with three maids for fifty-nine minutes = two hours and fifty-six minutes of work. The member was not please with her floor, she allowed us to return, that same day we went back to re-cleaned the entire floor by hand. The next morning I told her clean team, we would never clean her home again."
"Thank You for continually using Cleaning Maid Affordable LLC We truly appreciate your business and your input"
Licensing
State Contractor License Requirements
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