All About Windows & Siding Inc- by Abby Windows
About us
All About Windows & Siding, centrally located in Milwaukee, has been remodeling homes in Southeastern Wisconsin since 1979. We offer quality remodeling products at competitive prices all while giving you the comfortable feeling of working with an established, reputable organization. We have built our strong reputation in the remodeling industry by showing outstanding customer support through the entire remodeling process. From intial consultation to final walk-through, we take the time necessary to educate, inform and advise. Our commitment to customer satisfaction starts with working around your schedule to help you gain a better understanding of energy efficient technologies and trends in home remodeling. Our strong team consists of the representatives who present our products and services, our in-house staff for reliable contact & support and our field crews who take the time to make sure your work is done the way you imagined. FAMILY-OWNED and OPERATED, All About Windows & Siding has remodeled many homes with quality products including windows, siding, roofs and gutters. Keeping in the tradition of quality, Preservation has provided us windows and siding that compares to none other. Also in 2002, we purchased a 2,400 square foot facility where we proudly show off our new prodcuts.----- email us at: [email protected].
Business highlights
46 years of experience
Services we offer
Decks & Porches, Doors, Garage Doors, Glass Block, Gutter Repair & Replacement, Insulation, Remodeling – Roofing, Screen Repair, Siding, Skylights, Windows
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.941 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 93% | ||
| 7% | ||
| 0% | ||
| 0% | ||
| 0% |
Showing 1-25 of 41 reviews
Cheryl W.
Sep 2017
No call no show
Dawn N.
Feb 2016
Back in 2002 we had 6 of our original windows replaced with Preservation windows by a company called All About Windows & Siding, Inc owned by Rob Kuehl. We have been happy with our 6 Preservation windows so when we decided to do our remaining windows in 2015 it was obvious to use the same contractor and windows; however, I discovered Rob had retired and sold his business to Abby. Rob's company had been so awesome that I was hesitant to use someone new and voiced that concern to our sales guy, he passed my concern on to Abby who immediately contacted me and put all my concerns aside especially when I found out that Rob's employees had stayed on with Abby Windows.
Everything about the entire process was as it should be, they guys arrived on time, protected my furniture with sheets, installed the windows without incident, and showed me how to use them.
I had an issue come up with one of my Preservation windows from 2002 that was covered under warranty and Abby Windows took care of it for no charge even though I didn't buy it from her company.
I gave the pricing a "B" because I didn't get pricing from anywhere else so I have no price comparison and believe the overall price to be fair.
And lastly, if you are lucky enough to have Andy sent out on your install please know he is a man of very few words but he REALLY knows his stuff!
JORDAN W.
Jul 2014
The quote was $1500 which was very reasonable. They were able to give me the quote in a quick amount of time and if we ever do the project we will use them but we haven't gotten to that yet.
Shirley M.
Jun 2014
They worked and did not bother me. Someone came out earlier just to discuss with me what needed to be done and they did the measurements. I came home one day and someone was out there doing the work. They had to wait for the weather to permit it. They did the work. It all looks good. The only thing that surprised me is that no one ever did a follow up call to see if I was pleased or to do a walk around the house or the garage to see if everything met my satisfaction. It did, but I just found it strange that there wasn't a final walk through.
Joseph W.
Jan 2014
It started as a $2,000 project, but our house had several unusual elements, and we ultimately decided on a pretty significant upgrade in the type of gutter system. Those changes, I think, led to a bit of a delay in getting the job completed, and the price went much higher than our mindset at the start. Nevertheless, Abby explained everything as we finalized the changes, was fair when pricing the upgrades, and once the job got rolling it was done quickly, professionally, and the clean-up was good. All dealings with Abby's company were fair and reasonable. I'd recommend them.
Ronnie B.
Dec 2013
No work done, would have cost $1,224.00 more to do our house. Could not afford. Requested refund form Angie's List.
Sandra E.
Oct 2013
Wonderful. Very professional and responsive.
Carrie F.
Jun 2013
The roof was done as promised. The crew cleaned up after themselves. Price was very reasonable. Rob showed integrity and compassion.
Thank You AAWS!!
Thank You AAWS!!
Linda P.
Jun 2013
The entire team at all about windows - sales staff, managers and installers are professional, very competent and the product (doors) exceed my expectations.
Patrick O.
Jun 2013
The crew was on time & very attentive to detail. Great/awesome work.
Mary R.
Jun 2013
Work was done in a days time.
MICHAEL W.
Apr 2013
We had a very drafty basement with a couple of spots where rodents were clearly making in through the sill plate. Just pulling out the insulation and replacing with new was not an option. I have very violent allergies that make working with the dirty pink stuff a non-starter. In a short three and a half hours Rob and Andy had the old stuff pulled out and bagged up, stuffed steel wood into all holes and rodent access points, and sprayed 4" of expanding foam in place. It is guaranteed that no mice will make it in through this stuff. We had most everything covered with plastic but there was no errant loss of foam on any our our plastic covered valuables.
The foam Rob used in very new. It is actually toxic for about two minutes requiring them to wear HEPA masks. He advised us to take our cats to a neighbors for the morning. Some of his associates claimed that the masks were not required but as I told him that is what asbestos workers were told 60 years ago. We both decided to error on the side of health. Within 4 hours we were back in our home and Rob and Andy were packed up and on to the next job. Very nice and very professional.
The foam Rob used in very new. It is actually toxic for about two minutes requiring them to wear HEPA masks. He advised us to take our cats to a neighbors for the morning. Some of his associates claimed that the masks were not required but as I told him that is what asbestos workers were told 60 years ago. We both decided to error on the side of health. Within 4 hours we were back in our home and Rob and Andy were packed up and on to the next job. Very nice and very professional.
Craig N.
Apr 2013
Everything went well and we were very happy with the project.
Patrick O.
Apr 2013
Awesome job! Very pleased with their professionalism, quality of products, & craftsmanship. They went out of their way to improve the smallest details. We are so pleased we have now hired them to replace all our windows this year.
Karen H.
Feb 2013
The crew arrived on time. They cleaned up after themselves. I am a repeat customer.
Mark N.
Dec 2012
Steve gave us & thorough bio and had several ideas which us. instant crew was friendly, respectful and did a great job.
Response from All About Windows & Siding Inc- by Abby Windows
"Receiving positive customer reports like this one is the true reward I reap and enjoy and the basic reason for being in business for over 33 years by continuing to keep our customers satisfied. From the desk of the President of AAWS. Rob"
Bernadette U.
Dec 2012
Mr. Steve, the salesperson, was prompt, knowledgeable and informative. Installers were prompt and finished the job in 1 day, and did a neat job. They took away the old windows and left the house spotless.
Armando G.
Oct 2012
I had this company come to the house in the past and install 10 windows in my house. At the time of that project, I was looking to have the house sided as well. I was very pleased with the way the windows went, so I had Blake (the operations manager) come to the house and give me a quote on the rest of the work that needed to be done: 5 second floor windows and siding for the house and garage. Blake sat at my table for a long time, working numbers and coming up with a great product at a price I could afford. It was a bit of time before the project started, but I guess that's part of the supply ordering process. As the project was started and progressed, I was VERY impressed with the craftsmanship of Felix (the installer) and Mark (the helper). Felix did a lot of extra details that my neighbors did not have done in their projects. I was amazed at the pride he took in his work. The only thing that I COULD complain about is the length of time it took to complete the project. Although, I CAN'T complain about the time it took because the project is immaculate and I can't find one fault. Every time I came home, Felix and Mark took me around, showing me that progress they'd made and explained the process to me. The pair of them were friendly and patient of the questions I had. They were totally respectful and kind, unlike a lot of other companies' installers out there. I would (and have) recommend AAWS for any of the needs someone has for the exterior of their house. Totally satisfied and amazed. Thanks, AAWS.
Armando G.
Sep 2012
I contacted this company on a referral from AL. The demonstration of the windows was very informative and not pressuring at all. I felt like I had all of my questions answered and I was given a wonderful explanation of the options I had. I was very pleased; everyone I dealt with was (is) very professional. The first sales representative, Jay, was very responsive and answered all of my calls promptly, and even went the extra steps of meeting me at times that were very convenient. I did take advantage of the financing they provide by a third party bank, and that went very well. After the initially ordering of the product, I dealt directly with Blake, the manager of the outfit. Even though he has a very busy position, he was never unavailable to me for questions or concerns. I always got courtesy calls from AAWS to give me updates on ordering and scheduling. The installers were amazing, they were very courteous when they left, there was no trace that they had been there, besides the amazing windows and doors! I only have ONE negative comment and that's that they had a mechanical problem with one of the trucks and that delayed measuring and prep by one day. Again, communication was stellar so I was not left in the dark about this at all.
Response from All About Windows & Siding Inc- by Abby Windows
"Thanks for the kind words and supportive comments regarding our business practices. We still continue to strive for quality and timely instalation methods and to perfection by paying attention to the detail and customers needs without any hard pressure sales tactics and negative comments about other business. Thanks again. Rob Kuehl President"
Thomas R.
Jul 2012
New gutter and gutter guard on patio & front entry.
JEROME S.
Jun 2012
Good experience! Mr. Jay, the salesman, worked very hard to please us, and he even moved the installation day to accommodate the Father's Day party. The installers were top-notch. Mr. Jay spent considerate time at the installation.
Jackie H.
May 2012
My husband and I agree that this is one of only a couple of contractors that we have dealt with that we constantly brag about. They were one of the nicest and most professional companies out there. We listened to numerous high pressure sales pitches before finally settling on All about Windows and have been happy ever since. We will soon get a quote on doors from them too.
Response from All About Windows & Siding Inc- by Abby Windows
"Reading a positive report like this one about our company is one of the true reasons why I personally have enjoyed being in business for 33 years. It is so rewarding for all of us here at AAWS to know that our efforts have not gone unnoticed to customers in making their dream remodeling projects completely satisfiable for them. We appreciate the kind words about our products and workmanship and design work that went into this project. Even though we did this work almost a year ago, they are still pleased with the outcome that they filed this report after all of this time. Thanks. Rob - President"
GINA-MARIA D.
Aug 2011
I left a message for this company on 8/20/2011 stating that I was interested in replacing my windows and remodeling my kitchen. I received a call back on Monday afternoon 8/22/11 from a woman who stated it was her job to scheduled the window replacement appointment but that Rob (the owner) scheduled his own appointments for kitchen remodels. After agreeing on a day and time, as we were about to hang up, she said, "Oh wait, your husband will be there, right?" I informed her he would not and wondered why she would be asking me such an inappropriate and illegal question. "Well, we really insist that the HUSBAND be there." She again stated, this time more forcefully. I told her I was more than capable of making a decision and had been doing so for 15 years. She continued to argue with me. Then I stopped her. "By the way, are these wood or vinyl windows?" She responded, "They.re vinyl.". "Well, this is all a mute point, because I don.t want vinyl windows." was my response. Any guess how she answered me? Little miss argument was at it again. Some people really just don.t listen. After 5 minutes of arguing with the crazy lady, I finally got off the phone. And surprise, surprise, because I don.t have testicles, I never received a phone call from Rob (the owner) to give me a bid on my kitchen and basement remodel. By the way Rob, I.m going with Dave LaBonte.
Response from All About Windows & Siding Inc- by Abby Windows
"We take personal pride in every aspect of my company regarding our reputation, workmanship, products sold and follow up service. It is difficult with a company of our size having 8 crews and 6 employees for us to be involved and screen every phone call coming into our call center. We try to do the best we can. We state “we are not for everybody” and simply cannot offer all of the different types and brands of products available. We refer potential customers to others if they are looking for wood windows. We do apologize for the lack of proper training of the temporary staff personnel that we hired to cover for our normal call center receptionist that was on vacation. The 22nd of August was the first day the temporary staff person started. The temporary person was given instructions to follow a script and fill in a questionnaire and to ask specific questions for us to make sure we have all the necessary information to be able to set up an appointment and to make sure we can help the caller. When the caller and her partner were told we only install vinyl windows, they responded, "they don’t want wood windows”, this really should have been the end of the potential lead and appointment. We didn’t feel the need to per sue setting up an appointment and calling back for any other inquiry for other types of work. The temporary staff person was only doing their job as instructed and should have no bearing on our normal business reputation and overall ratings. I was informed later that they were particularly irritated because we couldn't provide wood windows. Again, we are not for everybody. We only sell extremely more efficient vinyl windows that have lifetime guarantees and much higher U-factor efficiency ratings than wood windows. To our knowledge, it is not inappropriate or illegal to ask if both decision makers, if any can be present at the time of a product presentation and appointment, regardless of gender preferences. This is a well accepted and very well used business practice for most well established companies which try to save time, money and provide a convenience by having all decision makers present. This makes it more convenient to answer any design issues or questions without having to schedule a second visit to do a presentation twice. We accept their concerns and have taken them under advisement and will attempt to train any temporary help we hire better in the future. Per DILHR laws, we do not discriminate. By asking for all decision makers to be present at the time of the appointment has nothing to do with gender or having testicles as stated by the caller. We are sorry this was misinterpreted. Vicki Kuehl owns the business and makes all of the business decisions at AAWS. In closing, we continue to be proud of our excellent ratings we receive for our workmanship for the work we actually perform."
Al B.
Aug 2011
They advertise that they provide excellent service to the customer, and they never had a complaint. They advertise it a lot on Saturday morning on the radio. They came, and they didn't negotiate with the price. The guy who came out originally gave me an estimate for $17000; but he immediately said that if we allow them to put the signs in our yard, and also send out brochures to 400 of our neighbors saying they did the job, then the price would be $13000. I said I am fine with the signs and everything. I asked them to lower their quote to $10500 because I already got a quote from another company for $9950. The guy who came out called his business manager, and shot back quoting for $10800. I said I will still stick to the same quote amount, and they agreed. He wrote down a proposal $10500, and he typed up the proposal for $11000; but I didn't notice that. We had three different colors that we wanted to see if it goes with our house. It took all summer long for us to get the location with that colored roof. We finally got that and I called the salesman to schedule the meeting. He scheduled an appointment to come with the final contract on the following Monday. The following Monday I got a call from the owner of the business saying he had fired the salesman, and he will be coming out. He went up the roof, measured everything, and he took a look at it, which salesman had already done. He told me that my proposal would be there at their home improvement show. He gave me four tickets to the home improvement show. I like such shows; so I took my sons, and we went there. He handed me a letter and said because of the error that his salesman made he had to raise the estimate, and it was $13000. He said to take it home and think about it. He also said he hopes that we grow with them. I have nothing good to say about that company at all. They were late with each meeting that we had.
Response from All About Windows & Siding Inc- by Abby Windows
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Lee W.
Jul 2011
Prompt estimate & account; prompt scheduling & excellent work.
Response from All About Windows & Siding Inc- by Abby Windows
"It is always a pleasure and extremely rewarding to continue providing quality workmanship and being affordable for our many customers. It explains the reason why they keep calling us back. It is positive comments like this that give us the energy to continue keeping our customers satisfied. Thanks Rob (President)"
Licensing
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FAQ
All About Windows & Siding Inc- by Abby Windows is currently rated 4.9 overall out of 5.
All About Windows & Siding Inc- by Abby Windows accepts the following forms of payment: CreditCard
Yes, All About Windows & Siding Inc- by Abby Windows offers free project estimates.
No, All About Windows & Siding Inc- by Abby Windows does not offer eco-friendly accreditations.
No, All About Windows & Siding Inc- by Abby Windows does not offer a senior discount.
No, All About Windows & Siding Inc- by Abby Windows does not offer emergency services.
No, All About Windows & Siding Inc- by Abby Windows does not offer warranties.