A440-William R Monroe Piano Services Inc

Bill was very responsive and very sensitive to our feelings and sentiments toward the piano. He answered all of our questions and worked with our limited timeline. I highly recommend Bill and would enlist his services in the future. He is a true professional.

Great. We'll have him back to touch up the tuning soon.

still in progress

he did a great job

He arrived on time and performed the service. He had to perform a rough tune first because it was so flat then a full tune. This took 75 minutes. It was well worth the cost, piano sounds terrific. He told us that in the future additional work would be required and he followed up with a detail quote for that work. I am reconsidering him for tuning the pianos at church. Highly recommended.

Mr. Monroe was polite, personable, and professional. He did a great job, the piano sounds great. He was realistic in the condition assessment.

Great - learned a few things too.

Mr. Monroe did an excellent job and I would hire him again.

Punctual, friendly and very professional. Gave advice on future care and servicing. Excellent job.

Very pleased with whole experience.

Bill was super. He not only got us onto his schedule last minute and within days of my finding him on Angies List, he braved our street construction and parking woes to get to us! I was at work, but my daughter (adult, the pianist) was home and he spent longer than he should have for this pay getting the old, battered beast of a piano into playable condition so my daughter's weeks at home are enjoyable for her. The piano sounds great again, and he promises to send me a report on the piano and its prospects for health and happiness! I could not be happier with his work.

My experience was good. There were no additional fees to the $135 Big Deal cost. He has been very good. My only negative comment was that after he left, I got a couple of advertisement from him trying to jump-up his business. It was not big deal, but I did not really like it. The cost of service was great. I would consider using his services again if he had a special. I know that what I paid was not his normal rate. So, I probably would if I could get it for the same price.

Wonderful job tuning our piano. Gave recommendations for future matainance without being pushy. Answered all of our questions and even showed our inquisitive kids the parts of the piano.

He was very pleasant and did a good job.

As soon as I purchased the service on Angie's list, I was contacted by Bill. We set up the appointment at my convenience and when the time came, Bill was right on time. He was very professional . Although I do not know anything about piano tuning, I do know that my piano sounds so much better after the tuning. I also got to hear some beautiful piano music played by Bill when the service was completed. I received a written report a few days later of other work that could be done on the piano to bring it to its full potential but was in no way made to feel pressured about doing this. I would not hesitate to recommend Bill Monroe to anyone to work on their piano--he is an absolute professional and a very nice person!

unknown

Great! Bill was on time, courteous, and personable. He spent time to educate me about my piano and what I could do to make it better. He played it after it was tuned and he is quite an accomplished pianist! He followed up with an email summarizing what was done and what would be recommended in the future.

Bill was very professional and informative about the instrument, condition and options for consideration.

He was able to schedule an appointment within one week; he showed up on time (a BIG plus); was personable and competent. No surprises -- on the phone he had given me an estimate of the basic cost and worse case scenario costs. The fee was very reasonable and the piano sounds wonderful.

Bill arrived promptly and assessed the work needed. He then gave an excellent explanation of the instruments quality and idiosyncrasies. He answered all my questions about the instruments in easy to understand terminology. Bill completed the tunings and restorations in a timely manner. The quality of his workmanship is excellent. I will not hesitate to contact Bill for future tunings and repairs. He is the best!

Bill is the consummate professional. He advised us on the purchase of a new upright in 2010 and his assistance with this went above and beyond what was expected. After the purchase he installed a humidifier and has tuned it ever since. Bill is always prompt, detail-oriented, exacting and personable in his service. I highly recommend A440.

I live way out in the boonies, so I was thrilled when Bill said he'd come to my house to tune my piano. I wasn't about to haul it somewhere! He arrived, by arrangement, before I got home and got to work cleaning and then tuning it. He had about 20 minutes remaining when I got home. Because of the horrible shape my piano was in, I was prepared for a browbeating. Bill took it all in stride and didn't make me feel bad about its condition, which was a huge relief. He seemed sincerely sorry that he wasn't able to clean off some of the stains caused by mouse urine, which certainly didn't matter to me, and he even joked about my obviously useless cats who didn't do a thing to keep the mice away! After he tuned the piano and put it back together, he played beautiful music that would have made my piano weep for joy, if it could have. Once he was done with that, he took it apart again and made some adjustments. If it were me, I would have said "good enough", but he wasn't satisfied, and made the slight correction that I couldn't hear, but which must have made a difference to his finely tuned ear. I'm thrilled to have my piano back and I will have Bill back once a year, now that I'm playing again. I highly recommend his service!

Bill Monroe exceeded our expectations. He was prompt, professional, and patient with our dog who has some anxiety issues. He explained everything he was doing and his price was very reasonable. We explained to Bill that we were having our piano tuned in order to sell it. He also gave us an appraisal and a detailed list of what needed to be done to our Kawai to bring it back to pristine condition. We were going to use these documents to aid us in the sale of the piano on Craig's List. Bill also said he would be available to talk to any potential buyer that had questions.A few days after Bill tuned our piano he came across a potential buyer and brokered a deal for us without a fee. I called around to some of the bigger business piano companies and one of them would not let me talk to the piano tuner until I booked an appointment. Apparently they contract out their service calls. Bill answered my call and all my questions over the phone right away. We were very happy with the service Bill Monroe provided and would recommend him without hesitation.

He tuned my piano for several years - until I moved and sold it. He also installed a humidifier on this baby grand. We had talked about replacing the pads at some point, but I moved to a smaller place that didn't have room for a baby grand. He's very good!