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The Cleaning Authority- Appleton

Maid Service, Post Construction - Clean-up, Ducts & Vents - Clean,

About us

The Cleaning Authority has been servicing homes in Appleton and surrounding communities since 2005. Based in Appleton, we provide maid services in Neenah, Menasha, Kaukauna, Sherwood and the surrounding areas. We are focused on providing you with the highest standard of customer service and reliable cleaning services. Your satisfaction is guaranteed. Our highly trained and experienced cleaning professionals have the skill and attention to detail required for outstanding quality service. We use Green Seal Certified® cleaning solutions and arrive with all the equipment and supplies needed to provide a thorough house cleaning. We are fully insured and bonded for your peace of mind. Please call us for a free, no obligation estimate where we can answer all of your questions.

Business highlights

20 years of experience

Services we offer

& Detail-Clean Rotation System., Bi-Weekly Cleaning, Green Cleaning, Monthly Cleaning, Move In & Move Out Clean, One Time Cleans, Quarter Weekly Cleaning, Residential Housecleaning - Apartment Cleanings, Tri-Weekly Cleaning, Weekly Cleaning

Amenities

Free Estimates

Yes

Reviews
2.58 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
13%
4
25%
3
0%
2
25%
1
38%
Showing 1-8 of 8 reviews
Lacey D.
Apr 2023
1.0
If I could give 0 stars I would. Items were frequently missed. Ring left around our toilet, bed made sloppily, kitchen sink not cleaned. We were only ever given excuses. I will never hire this company again.

Vera G.
May 2017
2.0
$120
Not a good service, I don't even know where to begin. They make the beds horribly, every time they come they do either one of this, put the conforters backwards or just throw the conforter on top of the bed, just like my 14 year old will do it. There has been several occasions that they don't do the things that are part of the list of things they are supposed to cover. Also, if they see an empty can of soda or an empty bag of chips on the table, they will clean the table and make sure to put the trash back on top of the table just as they found it, which is ridiculous! Overall I'm not happy with their service

Joel N.
Jan 2017
1.0
$135
Very disappointed. There were crumbs on the kitchen counter left from our breakfast, dirt on the floor (no mopping), and vacuuming was done but did not move anything, such as the dog bed and found dirt and dust in each room on carpet, bathroom mirrors were not cleaned, shower doors not cleaned, did not sweep the basement, did put anything back such as the DVD player they cleaned under was left pushed back and sideways, and also broke a coaster. They informed us about the coaster but not about the chip in the hardwood floor from the coaster. Also talked to owner who stated they were at my home for three hours but in fact I checked in at 12:30 pm when they arrived and they were gone by 3:00 pm. The owner offered for them to come back, but NO THANKS!!!

Melissa H.
Jan 2016
4.0
Yes, I recommend this pro
unknown

Rebecca L.
Dec 2012
5.0
Yes, I recommend this pro
$68
do

Mary W.
Oct 2012
2.0
$90
I have had cleaning services for many years, but this was my first experience since moving here.
I wanted a service rather than an individual - as one previous reviewer mentioned. I used them for about 3 months with them coming every other week.
Maybe it's because I have had fantastic service in the past, but I was disappointed in the overall service.It's not that they did a bad job, but it was not in my estimation, and compared with previous experiences, a professional job. It was superficial. Things were often missed from one time to another. Several things I mentioned were happily completed when I mentioned them, but not done the next time.
when I discontinued the service, the owner said I should have called her because she personally does many of the "re-dos". OK that spoke volumes. This was not a one time event.
I don't feel it is my responsibilty to tell a professional cleaning service how and what to clean in my house. that's what I pay for.
In the end, it was nice to see the house cleaned, even though superficially. But it was certainly not worth the money. 


K S.
Apr 2012
4.0
Yes, I recommend this pro
They did a good job. The house was clean when I got home.

Steven W.
Jun 2011
1.0
$130
See above

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

The Cleaning Authority- Appleton is currently rated 2.5 overall out of 5.

Yes, The Cleaning Authority- Appleton offers free project estimates.

No, The Cleaning Authority- Appleton does not offer eco-friendly accreditations.

No, The Cleaning Authority- Appleton does not offer a senior discount.

No, The Cleaning Authority- Appleton does not offer emergency services.

No, The Cleaning Authority- Appleton does not offer warranties.