Northtown Lighting Center
About us
For over 25 years Northtown Lighting has sold decorative & functional lighting. 8 employees. No sub contractors.
Business highlights
Services we offer
Northtown Lighting is a locally operated lighting center that has been serving our community since 1987. Our lighting consultants combine years of experience to benefit our clients with design and layout assistance. We maintain a vast selection of lighting products, and specialty items such as recessed lighting, and under-cabinet lighting., ceiling fans, lamps, tailored to meet both your lifestyle and budget needs. We also feature landscape lighting, track lighting
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
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I purchased 3 light fixtures which came in about a week. When I got them home I opened each of the boxes the fixtures came in and found that 2 of the fixtures were in boxes that the fixtures never originally came in, the fixtures were dusty and dirty and hap hazardly placed in the boxes among dirty, half deflated bubble wrap and tissue, bags which should have been covering the globes were just loosely scattered in the box. Totally not acceptable when purchasing a new product. I returned the 2 fixtures to the store, told them that they were not acceptable and they ordered replacements for me. Replacements came in about 1 week.
I was happy with the purchasing assistance I received when shopping but very disappointed by their attempt to fill my order with dirty used or displayed fixtures. If I had not opened the boxes when first home and waited until the electrician came to install it would have moved my timing out by at least a week and added an additional electrician expense.
I would shop there again but would make sure I opened every purchased fixture before picking up to ensure I had a NEW product properly packaged for protection etc.
"Hello [member name removed]. Thank you for your feedback. I apologize for the state of your fixtures when you received them in June. We make every effort to ensure that our customers are satisfied with the products they take home. If a fixture is taken from display to complete an order, we will let the customer know ahead of time. We will also re-pack the fixture the best we can so it arrives to your home in one piece. Unfortunately, we dropped the ball in your case. I again apologize for the experience you had, but I appreciate that you will continue to do business with us. Kindly, Holly G. Store Manager"
Licensing
State Contractor License Requirements
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