About us
Please visit www.matthewstire.com
Business highlights
75 years of experience
Services we offer
Domestic & import vehicles Autos, light trucks, vans & motor homes Commercial & national accounts welcome Lube, oil & filter changes Flat repairs Lifetime wheel balance Scheduled maintenance service Custom wheels
Services we don't offer
NA
Amenities
Eco Friendly Accreditations
Yes
Accepted Payment Methods
- American Express
- Check
- Visa
- Discover
- MasterCard
Reviews
4.510 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 80% | ||
| 10% | ||
| 0% | ||
| 0% | ||
| 10% |
Filter reviews by service
Showing 1-10 of 10 reviews
Bob H.
Dec 2015
Auto Service
unknown
Ivan S.
Jun 2014
Auto Service
Took me earlier than appointment, fixed tire and replaced 6 year old dead battery. We have used them often and always had professional service.
Response from MATTHEWS TIRE & AUTO SVC CTR
"Thank you for your kind words about the service you received at Matthews Tire. We’re pleased we could provide you with excellent service and appreciate your repeat business. We look forward to assisting you again in the near future."
Kari E.
Jun 2014
Auto Service
unknown
Response from MATTHEWS TIRE & AUTO SVC CTR
"Thank you for taking the time to relay your experience with Matthews Tire. We are happy we were able to repair your tire under warranty. Also, thank you for letting us know that you felt the wait was longer than needed. We will review our system to ensure we are addressing customers as quickly as possible. We look forward to assisting you with your tire and service needs in the future."
Jerry B.
Jun 2014
Auto Service
Went very well. Brake rotors were replaced at no charge due to some minor shimmering when I used brakes (Matthews tire originally installed them in October of 2013). Matthews backed up their work. This was a big relief. Oil change was routine. My other experiences with this Matthews tire on Van Roy Rd have always been good. They are trustworthy.
Response from MATTHEWS TIRE & AUTO SVC CTR
"Thank you for your kind words about the service you received at Matthews Tire. We are happy we were able to adjust your brakes under warranty. We’re pleased we can provide you with excellent service and appreciate your repeat business. We look forward to assisting you again in the near future."
Gerald M.
Sep 2013
Auto Service
We have used Matthew Tire service a number of times per year over the past eight (8) years -- for new tire purchases, car repair [by our son], and tire and valve stem services. Service has always been excellent, thorough, timely, and professional. The company continues to exceed our expectations.
Joseph G.
Sep 2013
Auto Service
Always very professional, courteous and efficient. Good price on the tire and squeezed me in on a busy day. Always get quick, well-done service from this company. They always call to give me updates on estimates if they run into unforeseen problems when fixing or replacing something. I've gone to them for every major repair on our cars over the last four years. No hesitation going back or recommending them to others.
Joy C.
Dec 2012
Auto Service
They were able to accomodate me in a timely efficient manner. They did also do an oil change for me. I feel very confident using this merchant again. They are competent and friendlyand really listened to what I wanted/needed and found me something I could afford.
James P.
Aug 2012
Auto Service
No problems. Very satisfied with estimate, scheduling, and work completed in a timely manner.
Mary E.
Jun 2012
Auto Service, Auto Inspections
Matthews Tire and Auto has the friendliest staff I've ever met. I feel that there are honest with their auto diagnostics. I would absolutely use them again.
Hillary W.
Jul 2011
Auto Service
Incorrectly diagnosing problem as the AC compressor. Replaced compressor even though it was working and the problem did not go away. So then they say it not the AC compressor and I need really need another repair. They did fix issue in the end but no real apology or and sort of compensation for having to be without my vechicle. Also if a customer says there is an issue dont discount customers concers and get defensive. Assure customer you want them to be happy with repairs and assure you will check it out. Getting defensive especially when it turns out there is a hugh screw up really irks the customer. I just want a partner in care not a know it all.
Response from MATTHEWS TIRE & AUTO SVC CTR
"Hello, Thank you for your feedback on your experience at Matthews Tire. I am truly sorry we didn't live up to your expectations. We always strive to provide excellent service and value our customers. As hard as we try, and as well trained as our employees are, we occasionally make a mistake. I agree that we made an error diagnosing the problem with your vehicle--and that is why we credited you for the cost of the new compressor. I spoke with the employees involved in your situation and they all were very apologetic about the misdiagnosis. I'm sorry you felt your concerns were not taken seriously and we will make sure to impress upon our employees the importance of customer service. Please accept my apologies for your inconvenience. If you would care to call our Appleton West location, and ask for me, I would be happy to talk with you further. Again, thank you for taking the time to write this review. I look forward to talking with you. Regards, Trevor Rezner General Manager, Matthews Tire"
Licensing
Insured
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
MATTHEWS TIRE & AUTO SVC CTR is currently rated 4.5 overall out of 5.
Monday: 6:30 AM - 7:00 PM
Tuesday: 6:30 AM - 7:00 PM
Wednesday: 6:30 AM - 7:00 PM
Thursday: 6:30 AM - 7:00 PM
Friday: 6:30 AM - 7:00 PM
Saturday: 8:00 AM - 1:00 PM
Sunday: Closed
MATTHEWS TIRE & AUTO SVC CTR accepts the following forms of payment: American Express, Check, Visa, Discover, MasterCard
No, MATTHEWS TIRE & AUTO SVC CTR does not offer free project estimates.
Yes, MATTHEWS TIRE & AUTO SVC CTR offers eco-friendly accreditations.
No, MATTHEWS TIRE & AUTO SVC CTR does not offer a senior discount.
No, MATTHEWS TIRE & AUTO SVC CTR does not offer emergency services.
No, MATTHEWS TIRE & AUTO SVC CTR does not offer warranties.
MATTHEWS TIRE & AUTO SVC CTR offers the following services: Domestic & import vehicles Autos, light trucks, vans & motor homes Commercial & national accounts welcome Lube, oil & filter changes Flat repairs Lifetime wheel balance Scheduled maintenance service Custom wheels
NA