J D APPLIANCE

Excellent. Jim is top notch. Returned phone calls immediately and kept me up to date on when to expect the part. He was here on time and did a very professional job. Highly recommend him!!

It went very well, J&D kept me up to date on when the parts were arriving. When the part arrived we set up the appointment and He was prompt on arrival, installed the part, and was very professional.

WOW!!! What a positive experience with a trying situation. Having a washer go down with a family of four can cause anyone to pull their hair out. Great communication on when the part was coming in and showed up right on time. Did a great job and was quick. When he gave me the invoice, I was even more surprised with how reason able it was. This will be the first call I make if and when we have another appliance decide to take a break. Thank you

Excellent repair service. Jim was very professional and gathered all of the necessary information to diagnose the likely problem over the phone so he could come with the necessary replacement parts. He called when he was on his way here (like he promised) and he arrived in the window promised. He was in and out in 20 minutes and was a very personable guy. His rates are very reasonable and I strongly recommend hiring him.

Jim was very courteous and professional. He went above and beyond to fix the dryer and made it as good as new. Even went back to his shop to get a better repair kit. Very reasonable service. Will definitely call him again for any appliance repairs!

I suspected that the dryer vent was clogged before calling JD Appliance. My call to Jim was answered promptly and we arranged for him to look at the dryer three days later; he told me that he did not do vent cleaning, but that lint build up in the machine could still be the problem. Unfortunately, Jim's residence caught on fire the morning of our initial appointment (it was in fact covered on the local TV news) and he called to reschedule.. The only reason that he got a B for punctuality is that he was running behind schedule and did not call to tell me that he was going to be about an hour late. When he checked the dryer, he found that air flow was blocked by a blob of lint at the exit from the dryer. This was removed and the vent was also cleared as far as he could reach. He recommended that the dryer not be positioned so close to the wall to allow the vent tube to be straighter. He also recommended the service of the dryer vent cleaning company if his work did not fix the problem and provided me the name of another Angie's list company (A rating). His work is under warranty for 90 days. He did not charge for labor, only the service call. He is friendly, courteous, honest, and professional. Would definitely use again and highly recommend JD Appliance.

The service was decent. Micro was repairable, but price of parts made it prohibitive. New micro cheaper to buy. Recommended place to take old unit for recycling.

They called back right away after contacting them and came to our home exactly when they said they would. He fixed it in less then 15 minutes and at a very reasonable price ! we would definitely recommend him to anyone who needs appliance repair

J D was very responsive and worked me in the same day I called. He was very professional and courteous and completed the work in a timely manner. I would certainly hire him again and plan to do so soon to do some work on a different appliance.

Everything went well. Very professional. Traveled outside of usual area to help. Price reasonable. Would hire again.

Diagnosed power failure. Three visits and replacing 3 circuit boards replaced. Unfortunately did not fix the problem. We decided it was a wiring failure in the cabinet. More cost effective to buy a new fridge. Even though he had made 3 trips and spent his time working with GE. He only charged me the original travel charge.

Jim had to remove and repair an older model built in microwave/oven combo. It was a monster to remove and access the parts. He was a trooper and got it done for us.

It was installed very fast

Fine. He got the model number over the phone and came with the parts to fix it.

Very happy with his service. He called me back the same day.

Jim's service far exceeded my expectations. The whole experience could not have gone any better. I highly recommend J.D. Appliance Service and would absolutely get him again should the need arise. Jim was prompt, polite, professional, and honest. His experience level was so apparent. There was no wasted time, no fumbling around, had the right replacement part in hand as he entered my home. In our "don't give a darn" service community of today, this man stands head and shoulders above all of the rest. I have had service calls before, but none can compare to this experience. Kudo's, great job done! Thank you J. D. Appliance.

Absolutely wonderful, professional and very honest. Explained in detail what was wrong, and why he felt a repair would be too costly and not worth my spending the money. He didn't even charge for his time.

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He came down from Appleton to Oshkosh, figured out what part, ordered it, and as soon as it came in he called and came out the next morning and had it up and running within 10 minutes. Great service and price. Will definitely use him again and recommend him to others.

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The ice maker was not working properly. Quickly fixed it... and noted the leak from the bottom of the refrigerator, a problem we had been having for a while,  was quickly repairable. Fixed quickly. Very pleasant, courteous, and neat. Highly recommend.

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