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BLIND LADY CUSTOM BLINDS

About us

The Blind Lady specializes in quality custom window treatments that are made in the USA. These blinds and shades are: honeycomb shades, wood blinds, all Hunter Douglas proprietary shades, vertical blinds and shutters. Once purchased, your window treatments will be installed by The Blind Lady, a certified Hunter Douglas installer, or one of her associates. Drapery consultation of soft window treatments: drapery, valances, ect is also available.

Business highlights

26 years of experience

Services we offer

Consultations for window treatments, and quality custom blinds, measuring and installation of treatments purchased from The Blind Lady, shades and shutters made in the USA. Facilitation of blind repair for clients who have purchased their products from The Blind Lady.

Accepted Payment Methods

  • CreditCard
Reviews
4.79 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
0%
3
0%
2
11%
1
0%
Showing 1-9 of 9 reviews
Kathy J.
Apr 2018
5.0
Yes, I recommend this pro
$5,500
From the first phone call with Jane, I was hooked on working with her. Jane worked within my budget (even though I originally didn't know what my budget was), paired down my options and gave expert advise on what would work best. The installation took place in December and January during some of the coldest days of the year and one of the items was cracked (I'm assuming due to the cold weather) and they sent it back the very same day and the manufacturer turned it in one day. Installation of all 8 window treatments was efficient and tidy with precise attention to detail. My husband is extremely picky and tends to be a perfectionist and he was THRILLED with the installation. Jane was completely hands on, ensuring that everything was perfect by informing me when the order was placed, scheduling installation within the week the items were delivered to her warehouse, stopping by during installation (on multiple days mind you) and following up. Jane knows her product and competition because she has been in the business for many years and she's a savvy business woman. I highly recommend Jane and her team, they were outstanding.

CATHY R.
Jun 2017
5.0
Yes, I recommend this pro
Wonderful! The Blind Lady was great to work with, the products are top quality and the customer service was excellent! Install was a breeze! I especially liked the temporary shades supplied to me while the ordered product was awaited!
Response from BLIND LADY CUSTOM BLINDS
"Thank you [Member Name Removed], for both the great review and your business!"

Alex B.
Mar 2016
2.0
Yes, I recommend this pro
$400
Here's the problem. I was very specific that I wanted a blind that block out the entire window and he came and measured it and everything like that and there's still on either side of it, there's still light kinda coming in and if she did measured out a little bit more it might have actually blocked some of that light out. But I thought we agreed specific on that so that [04:01]. The blinds were really nice the problem is they just don't go all the way to the windows.
Response from BLIND LADY CUSTOM BLINDS
"Thank you to the [Member Name Removed] for their business. When I worked with Mrs. [Member Name Removed] she was informed that as an inside mount that there would be a light gap on each side of the window of the opaque honeycomb shade. As was Mr. [Member Name Removed], when he briefly joined us for a moment. As noted in my contract, I use manufacturer's specifications on deductions on all products, most windows are not square which also can contribute to light gap, and when measurements are taken I use the narrowest measurement for the width and the longest measurement for the length to an 1/8". Further at our consultation, we discussed that in order to avoid the side light gap stationary panels may be used to cover the gap. They were offered an outside mount where the shade covers the entire window, including the trim to remove the side gap, but declined that type of installation. The shade has hung in the guest room since November 25, 2015; Mrs. Bortselis at installation accepted the shade as it was installed, at no time was their satisfaction voiced before this review. It is unfortunate that Mr. [Member Name Removed] is unhappy with the product, but our consultation was very thorough and the treatment was delivered per our agreement."

Cindy W.
Jul 2015
5.0
Yes, I recommend this pro
$200

Following the initial installation of the blind we discovered that the locking mechanism of the blind was defective.  Jane was diligent in first replacing the locking mechanism (replacement appeared to be defective also) and then replaced the blind with a totally new blind.  Jane made 4 visits to my home to address my concerns and make sure that I had a blind that worked perfectly.  She didn't hesitate to work with Hunter Douglas in making sure that I had a flawlessly functioning blind and I was a satisfied customer. 


Response from BLIND LADY CUSTOM BLINDS
"Thank you {member name removed} for your comments regarding our working together. I am so happy we were able to find the window treatment that you both loved the design and functioned well for you. It was a pleasure getting to know you and working with you."

David K.
Jun 2015
5.0
Yes, I recommend this pro
$4,300
While we were in contract for our house we hired Jane (The Blind Lady) to measure and install our window dressings.    Jane arrived on time with all of her samples etc.  She took her time and helped us decide on colors and the best type of window coverings in all rooms.  We were tired from the flight out from New Jersey to Wisconsin.  I was not in a sort of mood to pick out blinds etc.  My wife is not the best decorator either.  Without Jane, I do not know how this whole process would turn out.   She did an outstanding job and both of us are so happy with our shades etc.  Jane is very professional and knows her job from top to bottom. Jane charges a travel fee.  Hunter Douglas has some very high prices on some of their product so make sure to check price before signing any contract.   I should give Hunter Douglas a D for price but I do not want the mark to effect Jane. I was taken back by the price to cover a small window.
Response from BLIND LADY CUSTOM BLINDS
"Thank you to the {Member's name removed} for their business. It was a pleasure to work with them. They selected some great window treatment: shades and blinds. It is great that they are enjoying them. Please note the only times a trip charge is assessed is for a drapery consultation(not a blind, shade or shutter consultation) or for a service call when either trips are required that are outside the regular scope of business or over the six month installation date. Hope that the {Member's name removed} family has settled into their new and neighborhood. I wish them both well and great happiness in their move to the Valley."

Sue T.
Oct 2014
5.0
Yes, I recommend this pro
unknown

Ann P.
Apr 2014
5.0
Yes, I recommend this pro

I would highly recommend her service. She stands behind her product 100%


Response from BLIND LADY CUSTOM BLINDS
"[member name removed] was a lovely client to work with. What [member name removed] does not mention in her review was that her blind was from 2004. The shade that was repaired was done so at no charge to [member name removed]. That shade was 9 years past the warranty and because it was a Hunter Douglas pleated shade it was restrung at no charge to the [member name removed]. I have done many projects for [member name removed]. I remember most of my clients, but [member name removed] and I share a momentous event. On 9-11 when the towers were attached we sat together at her kitchen table and watched this event unfold."

Patti B.
Mar 2014
5.0
Yes, I recommend this pro
I bought my blinds over 15 years ago from The Blind Lady. She has been wonderful to work with. I still love my blinds. A few weeks ago after years of daily use, a string broke in the blind. I contacted Jane,The Blind Lady, no problem. The blinds were sent in to the manufacturer, Hunter Douglas. A couple weeks later the blinds were delivered to my door. They look like new. No Charge!!!
Response from BLIND LADY CUSTOM BLINDS
"[member name removed], Thank you very much for your kind words. It was a pleasure being able to assist you now, as well as 15 years ago when you purchased your window treatments. Thank you for your continued business. Jane"

David C.
Feb 2014
5.0
Yes, I recommend this pro
$2,500
I was so hesitant to call at first because I wasn't sure of the direction I wanted to go ... I'm so happy that I did!! Jane was able to help me find my focus and presented me with several possibilities -- she was really able to, as I say, "pick my brain"!! Since I wanted the curtains to be a focal piece in the room, she was intent on designing the perfect ensemble! She is extremely knowledgeable on the best installation styles, her wide selection of fabrics and the numerous styles of blinds and shades!!
From start to finish, Jane was outstanding with her communication, professionalism and quality of product! She kept me informed as to the status of my order from submission to a slight delay, and finally arrival and installation. I am extremely thrilled with my latest purchase with the Blind Lady. I am a repeat customer of hers .... I have done over a dozen rooms in my house using her expertise in blinds and custom drapery. If you are looking for superior quality, Jane at the Blind Lady is a sure bet!!
Response from BLIND LADY CUSTOM BLINDS
"It was a pleasure working with the (removed member name) on their master suite remodel. It was a challenge to find the perfect fabric for the project because in today's world fabric comes and goes very fast at a manufacturing level. But with persistence we found the perfect fabric and we were able to create the sanctuary that a master suite should be. I am glad that the (removed member name)are enjoying their oasis, Thank you David and Angela for both your business and your kind words."

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

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FAQ

BLIND LADY CUSTOM BLINDS is currently rated 4.7 overall out of 5.

BLIND LADY CUSTOM BLINDS accepts the following forms of payment: CreditCard

No, BLIND LADY CUSTOM BLINDS does not offer free project estimates.

No, BLIND LADY CUSTOM BLINDS does not offer eco-friendly accreditations.

No, BLIND LADY CUSTOM BLINDS does not offer a senior discount.

No, BLIND LADY CUSTOM BLINDS does not offer emergency services.

No, BLIND LADY CUSTOM BLINDS does not offer warranties.