BLIND LADY CUSTOM BLINDS

"Thank you [Member Name Removed], for both the great review and your business!"

"Thank you to the [Member Name Removed] for their business. When I worked with Mrs. [Member Name Removed] she was informed that as an inside mount that there would be a light gap on each side of the window of the opaque honeycomb shade. As was Mr. [Member Name Removed], when he briefly joined us for a moment. As noted in my contract, I use manufacturer's specifications on deductions on all products, most windows are not square which also can contribute to light gap, and when measurements are taken I use the narrowest measurement for the width and the longest measurement for the length to an 1/8". Further at our consultation, we discussed that in order to avoid the side light gap stationary panels may be used to cover the gap. They were offered an outside mount where the shade covers the entire window, including the trim to remove the side gap, but declined that type of installation. The shade has hung in the guest room since November 25, 2015; Mrs. Bortselis at installation accepted the shade as it was installed, at no time was their satisfaction voiced before this review. It is unfortunate that Mr. [Member Name Removed] is unhappy with the product, but our consultation was very thorough and the treatment was delivered per our agreement."

"Thank you {member name removed} for your comments regarding our working together. I am so happy we were able to find the window treatment that you both loved the design and functioned well for you. It was a pleasure getting to know you and working with you."

"Thank you to the {Member's name removed} for their business. It was a pleasure to work with them. They selected some great window treatment: shades and blinds. It is great that they are enjoying them. Please note the only times a trip charge is assessed is for a drapery consultation(not a blind, shade or shutter consultation) or for a service call when either trips are required that are outside the regular scope of business or over the six month installation date. Hope that the {Member's name removed} family has settled into their new and neighborhood. I wish them both well and great happiness in their move to the Valley."

"[member name removed] was a lovely client to work with. What [member name removed] does not mention in her review was that her blind was from 2004. The shade that was repaired was done so at no charge to [member name removed]. That shade was 9 years past the warranty and because it was a Hunter Douglas pleated shade it was restrung at no charge to the [member name removed]. I have done many projects for [member name removed]. I remember most of my clients, but [member name removed] and I share a momentous event. On 9-11 when the towers were attached we sat together at her kitchen table and watched this event unfold."

"[member name removed], Thank you very much for your kind words. It was a pleasure being able to assist you now, as well as 15 years ago when you purchased your window treatments. Thank you for your continued business. Jane"

"It was a pleasure working with the (removed member name) on their master suite remodel. It was a challenge to find the perfect fabric for the project because in today's world fabric comes and goes very fast at a manufacturing level. But with persistence we found the perfect fabric and we were able to create the sanctuary that a master suite should be. I am glad that the (removed member name)are enjoying their oasis, Thank you David and Angela for both your business and your kind words."