Auto Aces

Auto Service, Auto Tires, Windows,

About us

LOCATIONS: Green Bay (920-499-1975), 2438 W. Mason St., Green Bay, WI 54301, email: greenbay@autoacesonline.com....Green Bay Express (920-499-4424), 2666 N. Packerland Dr., Green Bay, WI 54303, email: gbexpress@autoacesonline.com....De Pere (920-964-0034), 825 Main Ave, De Pere, WI 54115, email: depere@autoacesonline.com....Appleton (920-830-8757), 2212 W. Appleton Ave., Appleton, WI 54914, email: appleton@autoacesonline.com

Business highlights

14 years of trusted experience
Emergency Services Offered

Services we offer

Auto Service, Repair, Tires, Maintenance, Diagnostics

Services we don't offer

n/a

Amenities

Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Discover
Financing Available
MasterCard
Visa

Reviews

4.26 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
17%
3
0%
2
0%
1
17%


Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Showing 1-6 of 6 reviews

Rick T.
01/2017
5.0
auto repair, car tires, heating & air conditioning/hvac, replacement windows
  + 2 more
Never a problem, ALWAYS satisfied.
Description of Work: All kinds of work from deep engine to window switches, front end, tires, everything I've needed except body work. Great trouble shooting, good people, professional & friendly

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5

Joseph H.
01/2016
5.0
auto repair
  + -1 more
unknown
Description of Work: Great service, decent prices. Super customer service.
Rating CategoryRating out of 5
Yes, I recommend this pro

Wendy S.
01/2016
4.0
auto repair
  + -1 more
unknown
Description of Work: They did good work and gave me a thorough explanation, unlike the dealer! However, I received differing explanations from different Auto Aces techs on whether a certain repair was needed for safety, or was just an irritating light. (I finally made a decision not to pursue that particular repair after getting outside input.) That said, I did think they were good at hunting down parts and deals for my older car. I would go back to them.
Rating CategoryRating out of 5
Yes, I recommend this pro

Diane A.
03/2015
5.0
auto repair
  + -1 more
They are reasonable. They are accurate, friendly, thorough and very helpful. They are far more reasonable with their hourly rate.
Description of Work: I can recommend Auto Aces. I had a lot of work done there.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

joan H.
11/2013
1.0
car tires
  + -1 more
We were new to Wisconsin in 2008 and had no recommendations of businesses to go on when we were in the market for snow tires. Got Auto Aces out of the phone book. We didn't find out till years later that the snow tires Auto Aces sold us were the wrong size for our car and the rims they supplied were also the wrong size for our car. In addition, the rims do not fit properly on the car, causing me to have to frequently check the lug nuts for tightness. Our Honda dealer told us this, and that we should just let the tires wear down and then replace both tires and rims. I called Auto Aces to complain about the improper sizing of tires and rims and they just said they were no longer under warrantee. Just found out today that tires have an and quot;expiration dateand quot; so to speak...it is recommended that they should be replaced after 6 or 7 years due to the tendency for the rubber to dry out, crack, and possibly cause tire failure (blowout). Even a new tire sitting in a warehouse will no longer be safe to use if they are over 7 years old. I found out how to read on the tire the year it was manufactured and checked our Element's Blizzaks. The tires were manufactured in 2005 and we bought them in 2008. They were already 3 years old when we bought them, therefore, they had used up approximately 1/2 of their useful life sitting on a shelf somewhere! Wow, this business really gave us the BUSINESS!
Description of Work: Supplied and mounted 4 rims and 4 Blizzak snow tires for our 2005 Honda Element.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$700

Response from Auto Aces
Dear [member name removed], We see that you have left a review for our company and we appreciate the chance to talk with you. The Auto Aces brand was established on October 1'st 2012. We see that this review was written for service that was performed on January of 2008, when our brand did not exist. We are sorry for any confusion that this created, and we would like to try and better understand the situation. We pride our self in offering the best customer service to our customer, and would like the chance to sort out the confusion with you, at your earliest convenience. Please give us a call and we will do our best to sort this all out. -Michael Hall, Manager

wesley R.
09/2013
5.0
auto repair
  + -1 more
did the job very well,did it right .
Description of Work: oil change check everthing over and replace a air conditioning valve.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40

Response from Auto Aces
Thank you Wes! We always appreciate your business! - Michael / Manager

    Contact information

    2212 W Wisconsin Ave, Appleton, WI 54914

    www.autoacesonline.com

    Service hours

    Monday:
    7:00 AM - 6:00 PM
    Tuesday:
    7:00 AM - 6:00 PM
    Wednesday:
    7:00 AM - 6:00 PM
    Thursday:
    7:00 AM - 6:00 PM
    Friday:
    7:00 AM - 6:00 PM
    Saturday:
    7:00 AM - 1:00 AM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Auto Service,
    Auto Tires,
    Windows,
    Heating and Air Conditioning,
    Auto Mufflers

    FAQ

    Auto Aces is currently rated 4.2 overall out of 5.

    Monday: 7:00 AM - 6:00 PM

    Tuesday: 7:00 AM - 6:00 PM

    Wednesday: 7:00 AM - 6:00 PM

    Thursday: 7:00 AM - 6:00 PM

    Friday: 7:00 AM - 6:00 PM

    Saturday: 7:00 AM - 1:00 AM

    Auto Aces accepts the following forms of payment: American Express,Discover,Financing Available,MasterCard,Visa
    No, Auto Aces does not offer free project estimates.
    No, Auto Aces does not offer eco-friendly accreditations.
    No, Auto Aces does not offer a senior discount.
    Yes, Auto Aces offers emergency services.
    No, Auto Aces does not offer warranties.
    Auto Aces offers the following services: Auto Service, Repair, Tires, Maintenance, Diagnostics
    n/a

    Contact information

    2212 W Wisconsin Ave, Appleton, WI 54914

    www.autoacesonline.com

    Service hours

    Monday:
    7:00 AM - 6:00 PM
    Tuesday:
    7:00 AM - 6:00 PM
    Wednesday:
    7:00 AM - 6:00 PM
    Thursday:
    7:00 AM - 6:00 PM
    Friday:
    7:00 AM - 6:00 PM
    Saturday:
    7:00 AM - 1:00 AM