Mike's Watertite Seamless

We have now had TWO terrible experiences with Mike’s Watertite - more specifically the owner. In 2018, my husband and I were working with a roofing contractor to have new shingles and seamless gutters done on our home. Our contractor offered to take care of sourcing and scheduling gutters on our behalf as this was all taking place the week of our wedding. Although I was not directly part of the conversations between them, our roofing contractor made a point to tell us that he absolutely refused to do business with Mike after his experience in getting a quote and working through details of the project. It was stated that that he was unprofessional and extremely rude. It was apparent that it was not a pleasant experience and we ultimately went with someone else. Fast forward to this past year. We were working on a remodel and needed some gutter work done. Our contractor does business with Mike’s Watertite and recommended them. We believe in second chances, prefer to do business locally and thought perhaps our previous contractor caught him on a bad day. After needing a few modifications done after the project was completed, I personally had the displeasure of communicating with Mike. He in fact is wholly unprofessional, unkind and was rude to me in front of my young children. I’d happily pay more to NOT do business with this man. AVOID AVOID AVOID!

I'm a general contractor who has used this company for years and have been very satisfied with their work. I will no longer recommend them to anyone. On a home recently completed, initially gutters were installed, but downspouts weren't. Covid-related backorders impacted siding schedule, and two pieces of gutter had to be removed and reinstalled when siding was complete. Mike's crew came back to reinstall, and he sent a $1000 invoice for the less than two hours (less than 4 man-hours) of work the re-installation took. We agreed on a $500 amount instead. We later discovered that one gutter and one downspout had gushing leaks. Mike not only refused to come back and fix the leaks, but he sent a rude text message to me, and made a rude and wholly unprofessional phone call to the homeowners, who'd already contacted him to install additional gutters for them. The entire incident was shocking and upsetting to us all. Fortunately, another contractor is fixing the leaks.

unknown

Very prompt and professional. Excellent work.