Thermex Valley Heating And A/C
About us
Thermex Valley Heating & Air Conditioning is a locally owned company that will punctually meet all your heating, cooling & Ductless Mini split needs.Thermex Valley Heating and Air Conditioning is proud to be your local ®Coleman®® & Daikin dealer. We install quality ®Coleman®® Heating and Air Conditioning equipment that is built right, right here in the USA. Not only can we show you how a new system can save you money and keep your home more comfortable, but we can keep it running reliably and efficiently for years to come. We can also show you how affordable it is with easy financing options. Our commitment to quality goes beyond our products - it is also reflected in our reputation for excellence and integrity.
Business highlights
Services we offer
A/C, Boilers, Ductless Heat pump and Air Conditioning, Gas furnace, Heat pumps, Residential & Commercial, Water heaters & indoor air quality., duct work
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 83% | ||
| 6% | ||
| 0% | ||
| 11% | ||
| 0% |
"Thank you for your review, We appreciate our customers."
down so I called Thermex to come fix my unit, they showed up earlier
than scheduled. I was not home, by the time I showed up repairman had
finished repair and told me he found a blown fuse and capacitor not
working. I paid bill. A week later my AC unit broke down again, I went
outside and looked at fuses and found the 25 amp fuse repairman had
installed in my 30 amp system went out also I inspected the old
capacitor and did not find it bulging like repairman wrote down but it
was actually a little bit off when I tested it. I went to electric
store and purchased 2 new fuses at $8.95 each and repair company charged
me $28.00 for one wrong fuse. Also I priced out the same capacitor the
repair company installed and it was $17.95 and I was charged $85.00 for
capacitor. I understand companies need to make profit but this is too
much for me. I will not be calling this company back.
"Member, I'm sorry that you are not satisfied with our service. I wish you had call to speak with me before criticizing us in a public fourm. This prices you were charges included the materials as well as the labor to replace them, not just the parts. I agree, it those prices were for just the parts they would be unreasonable. As for installing 25 amp fuses, please look at the name plate on the air conditioner, there will be a line stating the maxium allowed fuse size. This may be smaller that the rating of the circuit breaker and the disconnect. The breaker and disconnect are generic items, where as the fuse size is specific to the air conditioner. If the fuses have a larger rating the manufacturer specifies, it is a code violation, and the equipment will not be properly protected. We feel that our customers receive a very high value for the amount we charge. If you disagree after understanding what you were charged for, please call us. Our goal is 100% customer satisfaction."
"Thak you for taking the time to give us your kind words."
see above
They called to make sure I was there and were on time. They did a temp. fix the first day because I had to be gone shortly after they arrived so I could have heat and then they came back the next day and installed the new motor.
Overall the experiance was good but did have a little confusion getting the units ordered. Once ordered and arrived the installation was a snap.
Licensing
State Contractor License Requirements
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