Approved Pro
Dabella - Yakima (Windows)
3-5 New Window Installation, 6+ Room New Window Service,
About us
"Quality Begins at Home We are the premiere home improvement company, with service and products that will keep you happy for years to come. Our customers receive unmatched warranties and exclusive products. We offer exclusive roofing, siding and window systems that are manufactured in America and installed by factory-trained installers, delivering the best possible result every time. DaBella Baths is our exclusive bath division, specializing in tub and shower conversions, bathtub replacement, walk-in showers and walk-in tubs. If you want to work with a contractor who is passionate about service, committed to quality and determined to delight you, then DaBella is for you! We're ready to turn your dreams into a beautiful reality."
Business highlights
Se habla espanol
14 years of experience
Services we offer
Windows
Amenities
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.3268 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 72% | ||
| 14% | ||
| 3% | ||
| 2% | ||
| 7% |
Filter reviews by service
Showing 1-25 of 268 reviews
Joleen H.
Apr 2023
6+ Room New Window Service
They are dishonest people, they only care about getting paid, they do not care about quality, they do not care about service. They are only growing due to they put people in bad positions and then they bully them.
Joe P.
Nov 2022
The moment we signed off it went straight downhill. Despite taking window measurements and counts TWICE they forgot to order a window. Now we are waiting until Jan for that one. We just finished getting the others put in and come to find out they messed up again and ordered an incorrect window. Who knows when that will be done. We agreed to terms in August just to give a timeline. I DO NOT RECOMMEND!
Les Y.
Oct 2019
3-5 New Window Installation
Subcontractor who did the installation was terrific. Some work needs to be done to better the communication between DABella, Alside and the installer. Also no information would have provided about possible energy trust incentives if the installers had not brought it up.
Response from Dabella - Yakima (Windows)
"Thanks for the feedback, Les. We'd like to hear more about that, so please call us at 855-322-3552. Our homeowners typically get that information from the get go, so that's new feedback for us. Thank you."
John W.
Jul 2019
They were roofing in the rain, roof leaked and Dabella has not agreed to fix damage.
Response from Dabella - Yakima (Windows)
"Thank you for the feedback. We've been in touch about this project so if you have any other questions please call 855-322-3552. We wish you the best."
Ashley B.
Jun 2019
Roof looks great. Happy with the product. The demo/quote process is a bit looooong (by a bit, I mean really long).
Response from Dabella - Yakima (Windows)
"We apologize for the time it took and are glad that you're happy with the new roof over your heads! Thank you for the feedback."
Kristine S.
May 2019
They did excellent work from beginning to end. My only complaint is the expense. But I did accept it.
Response from Dabella - Yakima (Windows)
"Thank you for that feedback, Kristine! We do our best to make sure your dollar stretches as far as it can in terms of quality and service so that you don't have to worry about the roof ever again. Take care!"
John A.
May 2019
very good working group of 4 guys, and follow-up team
Response from Dabella - Yakima (Windows)
"Enjoy your new DaBella roof! Thank you and we wish you the best."
Michael T.
May 2019
Work was done quickly and clean up was spot on! Roof and new skylights look great.
Response from Dabella - Yakima (Windows)
"Awesome! Enjoy your new roof!"
Mike G.
Apr 2019
There products and total roof system is a very good value for the money. There top notch in customer service throughout including the installers. We are very happy with the total experience.
Response from Dabella - Yakima (Windows)
"We're so glad! Thank you for the feedback!"
Jerry N.
Apr 2019
Response from Dabella - Yakima (Windows)
"Thank you for the feedback!"
Daniel C.
Mar 2019
Best of the best if you have the money for it. Great company but a little slow on delivery
Response from Dabella - Yakima (Windows)
"Thank you for the patience and please enjoy the new bath!"
Ivan T.
Feb 2019
Easy to schedule, communicate and presentation was great.
Response from Dabella - Yakima (Windows)
"Thank you for the kind words!"
DONALD L.
Feb 2019
Response from Dabella - Yakima (Windows)
"Thank you for the feedback!"
Leora M.
Dec 2018
6+ Room New Window Service
This company and employees were very helpful, polite and informative on updating and installing my front room window. It did take longer than usual for this project due to the fact that the window is no longer made in my size. So we had to wait for awhile. But it was worth the wait. Both my husband and I are greatly impressed with this company and our window. We have even had compliments on it. We also found that this window brings in more light than the old one. I will recommend this company to anyone who is looking for replacing or adding windows.
Response from Dabella - Yakima (Windows)
"Thank you for the kind words!"
Michelle N.
Nov 2018
This is a very professional company with great sales people.
Response from Dabella - Yakima (Windows)
"Thank you for the feedback! We look forward to working with you on this roof!"
Robert Y.
Oct 2018
Bathtub replacement completed same day. Happy with results but pricey.
William B.
Oct 2018
I hired them because the price was in line and the estimator seemed honest. The week they were scheduled to start work they called and said that they had decided not to do the job after signing a contract and having our deposit for two weeks. We have yet to get our deposit back. Next step is the lawyers.
Response from Dabella - Yakima (Windows)
"We apologize that we were not a good fit for your project, but we have refunded your deposit and a check was mailed on 10/2/18. If you have any concerns please call our Customer Service Manager at (503) 431-2814, thank you and take care."
Joan A.
Sep 2018
I hired them to replace my roof. As far as I can tell (since I will not get up on a ladder), they did a fine job. However, the work crew did not communicate with me about their schedule and when I needed to be around. They also did not clean up much at the end of each day, though they did clean up after they completed the work. The person who planned the job was great to work with.
Patricia M.
Sep 2018
3-5 New Window Installation
Jeff and Josh did a great job representing their windows and I feel comfortable with them doing the job in my home.
TIM B.
Sep 2018
3-5 New Window Installation
Truly enjoyed working with the beginning stages with Lauryn D and Bob. You two were outstanding to work with.
Isaac A.
Sep 2018
A little on the expensive side, the project went smooth no issues. Great customer service and warranty. Great financing options.
Leah H.
Sep 2018
They were professional. They got the job done quickly. I was surprised at how fast they were. They also came back to make sure everything was good.
Danny G.
Aug 2018
After trying for 3 months, my roof looks horrible! I have gotten 3 other companies to look at the job, they did and all 3 have told me it has to be completely redone! They do not have their own workforce, all their labor is subcontracted out to the lowest bidder! They have stepped through my sheetrock upstairs and shot huge framing nails through the sheetrock that my daughter hurt her head on! They have unplugged and ruined a freezer full of food so they can use their extension cords! There is no quality control whatsoever. They did not contact me when the found structural damage like the contract States so I would have the opportunity to correct it, now the roof is wavy and bowed and I'll be taking a huge hit when I have it appraised! No communication from these guys at all! They have you sign a contract then take forever and don't honor the contract!
Vanessa C.
Aug 2018
Sales person was great - sold me on the product and explained why it would cost more. SOLD - NOW fast forward 2 years later- EXTENSIVE dry rot resulting from install work. DaBella referred me to the warranty department of the contractors (which didn't make sense as it was not an issue with the way the windows were made) it was the way they were IMPROPERLY INSTALLED no sealant, so protection against water - the windows were just placed. I was explained at sales pitch that if I had any existing dry rot before install, this would be taken care of. At time of install this was not addressed so I "assumed" (we know what that means) that there was no dry rot. Went to do a remodel on the walls where windows were installed and TONS of dry rot which resulted in thousands of $$ to be repaired. This was visible around the framing of the windows (and the remodel crew took photos of the before and after affected areas) DaBella pawned off and takes no responsibility for their workmanship! DON'T be suckered by the pretty sales presentation.
Roland M.
Aug 2018
Do not ever go with this company. They just lie to you and you don't get what they sell you.
Response from Dabella - Yakima (Windows)
"I am sorry to hear you are not satisfied with your experience with us. We definitely want to address your concerns and do everything we can to make things right. Please give my Customer Service Manager a call at (503) 431-2814, thank you."
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
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FAQ
Dabella - Yakima (Windows) is currently rated 4.3 overall out of 5.
Monday: 7:00 AM - 9:00 PM
Tuesday: 7:00 AM - 9:00 PM
Wednesday: 7:00 AM - 9:00 PM
Thursday: 7:00 AM - 9:00 PM
Friday: 7:00 AM - 9:00 PM
Saturday: 8:00 AM - 5:00 PM
Sunday: Closed
Dabella - Yakima (Windows) accepts the following forms of payment: CreditCard
Yes, Dabella - Yakima (Windows) offers free project estimates.
No, Dabella - Yakima (Windows) does not offer eco-friendly accreditations.
No, Dabella - Yakima (Windows) does not offer a senior discount.
No, Dabella - Yakima (Windows) does not offer emergency services.
Yes, Dabella - Yakima (Windows) offers warranties.