Absolute Lawn Care Service
About us
Serving the Yakima Valley since 2004. Free Estimates!
Business highlights
21 years of experience
Services we offer
Aeration, Bark, Clean Up, De-thatching, Fertilization, Hauling, Hedges, Lawn Mowing, Retailing walls, Rock, Shrubs, Tree Removal, Tree trimming, Weed Control, Weed Removal, Yard Work
Amenities
Free Estimates
Yes
Reviews
2.02 Reviews
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Showing 1-2 of 2 reviews
Morgana H.
Jun 2018
Jason was responsive at first and came to give me an estimate. I was looking to have the job done as affordably as possible. He gave me an estimate that I ended up accepting and trying to schedule him to do the work. We finally got the date settled and I ordered the material. He showed up on the expected start date and I showed him the details of the job, specifically plants that were newly planted that I wanted him to protect and not damage. He started the job and when I got home from work, it looked good. He did not show up for most of the rest of the week but did assure me that it would be done by Friday. Friday he showed up and said that the work would get finished. When I got home I was shocked to find that he had shoveled the dirt he needed to remove for my retaining wall directly onto the plants I had asked to protect. In addition he said the job was complete and that backfill was not included in building the wall. He did offer to uncover the plants so that they did not die. That evening he apologized for the difference in understanding and offered to “make it right” and come back the next day to shovel the dirt off the lower part of the hill away from the plants and back into the retained area...he never showed. I dug for hours in order to deal with the dirt he left in an already landscaped area.
Response from Absolute Lawn Care Service
"Customer requested we build a retaining wall for $500. I told her it was much more. She wanted to buy the materials and landscape the beds to save $. I agreed to dig out and build a retaining wall 2 blocks high. I informed customer that it needs to be 4 blocks high to do the job she wants. She declined. We built her retaining wall on schedule, started Monday and finished that same week by Friday. Most people would know not to plant a foot below the wall the day before we start. We uncovered her plants and the wall looks amazing! Perfectly matched the one above it as requested, perfectly leveled with a transit to an eight inch tolerance over 100 feet. I told her when giving estimate that all we will do is dig out, add rock base, and build her retaining wall. She wanted to lay fabric, drip line, level and plant herself to save $. I stand by our work it is a beautiful wall and will last for decades to come. I notice you left this review at 230 am. I wish I could upload contract and photos of project so you could see how great it turned out. God bless and have a great day Mrs. Hullman"
Cindy S.
Jul 2015
It was a nightmare soon after they.started. it was extremely hot but the "1" kid they had doing the bulk of the work took break Very often and i kept ice water and electrolites . We never knew when or.if they would show up before they.started.we were under the impression that he would be there the whole week because he stated he would "bust it out by friday" well that did not happen . He did not do some things he said he would do, they were supposed to just added seed but he brought.up that here could add sod for a couple hundred. 200.00 maybe 300.00 was the specific words he used, both my husband and i agreed at that cost jump at it. We neve. knew when they would show up, granted it was Very very hot.but they never called unless i called them. they cut a pipe on my underground.sprinkler they claim on the 4th, I believe it might have been a day or two longer, the "owner" said it was the 4th and he drove all over town to get parts but they all were closed (of course it was a holiday)in stead of coming back and capping it of He did not come back or even call , They hiked the price up by a grand and the signed reciept had some changes That were not there when i signed #11 is on top of #1 and completely different look to the print then the original things there. I did pay him in full because i wanted him off my Property after i questioned him And i did not believe or agree with what he was saying In reply to me Asking what The new Charges were and why Was they Different then i was told. I was and am extremly disappointed and am using.this as a lesson learned I had no problem paying any Price i was qouted but I have issues With being told things that do not Match up. I want Honest hard working, truthful companies working For us.
Response from Absolute Lawn Care Service
"It was 110 to 115 during her landscape installation. We did everything requested however it took a week longer than scheduled because of extreme heat. You signed the contract and the additional work was on a signed contract also. You signed agreeing to add $700 for sod instead of seed because in 115 heat seed wont grow. Billing was exactly as agreed to in contracts and the job was done before her I laws came to visit. We met her deadline of family coming to visit and worked weekends, holidays and evenings to finish. You can't make some people happy. When there she trashed her roofer, electrician, plumber and every word from her mouth was negative. We smiled and did the work requested. I would not work for her again. God bless."
Licensing
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FAQ
Absolute Lawn Care Service is currently rated 2.0 overall out of 5.
Yes, Absolute Lawn Care Service offers free project estimates.
No, Absolute Lawn Care Service does not offer eco-friendly accreditations.
No, Absolute Lawn Care Service does not offer a senior discount.
No, Absolute Lawn Care Service does not offer emergency services.
No, Absolute Lawn Care Service does not offer warranties.