Up A Tree

The owner of this company is Phillip Claussen, who did the work. From the start it wasn?t a good experience. He didn?t show up for the original appointment to cut down the tree and I had to call him to remind him we had an appointment and to reschedule. I probably shouldn?t have rescheduled, but his price was very reasonable, so I gave him another chance. He showed up for the rescheduled appointment and did the work, which was satisfactory. However, after he left, I discovered damage had been done to my driveway by his truck. I called him and he said his truck could have done the damage and he would be by to take a look. When he did not show up in the next couple of days I called again. He did not answer and his voice mail box was full. Oh oh. Each time I called he did not answer and his voice mail box was full. I finally reached him, he gave excuses and again said he would come take a look, but would not give me a day or time. Well you guessed it, no show and no answers to phone calls or text messages. This went back and forth like this between 8/22/2011 and 9/10/2011, when I finally gave up. Steer clear of this guy and his company. UPDATE: Interestingly this morning, 9/18/2011, I found Mr. Claussen's card on the ground at my front door. I have no idea when he came by, no phone call first to see if it was convenient or if I was even home (I wasn't). I have no faith at this point that any phone call from me will be answered.