SPA DOCTOR INC

The whole thing started a few weeks ago. The initial service went well. They came out to repair a leak and fixed it. After we got the hot tub running again, we realized that adjacent to the leak the water wasn’t heating. I called them out again to look at that. We have 4 accesses to our water heater. It is sitting in a deck and is not accessible. The technician was frustrated with the access issue. The second time I don’t think it wet as well. I thought she was more frustrated and I wasn’t sure she wanted to work on it anymore. She told me we needed a new pump for the hot water heater. I didn’t hear back from them for 2 days, so I went ahead and called somebody else. I called the lady owner and talked to her. I felt she lacked the confidence second time around. She broke something actually the second time she came out. I would not use them again.