GREGORY DILL AND CO

This organization was fantastic - they were prompt, professional, and responsive, and I would definitely hire them again or recommend them to others.

I have never had any issues with this company. Very professional, courteous, prompt and their professionals are engaging. I even had the same painter for two different projects. Communication was great and respectful as well. They must be doing something right. They have been in business for over 30 years. The owners even went to High School together.

While the company (Marty) was responsive, and their carpenter (Sterling) did make it out promptly to look at the work to be done, the professionalism ended there. 1. We were provided a quote 2 days after seeing the work. I had to ask twice, as we were in a time crunch to have the project done within a 2 week period. 2. While Sterling was looking at the job, he said the following to us, "I'm willing to do the work because you guys don't come off as litigious." and "I don't actually want this project." 3. I had to ask for an updated quote due to errors in the stated work being done (I responded to the email within 15 minutes). Marty gave the excuse, "I had to interpret the work to be done from Sterling's notes." Why not just call him? According to you he has worked for you for 30 years. You can't pick up the phone and clarify for a $2k+ job? 4. My wife and I reviewed the rest of the quote that same night (~6 hours after quote delivery). We wrote a follow up email asking for an hourly clarification for the tasks to be performed. We received a response from Marty stating that they had now changed the quote from hourly to fixed (same cost as their "estimate", which Sterling told us they always go at max possible hours to allow for anything that might come up. I guess everything possible came up.) 5. In Marty's response about why the quote was changed, she informed us that the time slot we needed for the job was now filled (three paragraphs into her response). She "didn't know if we were going to accept their bid". Not once did she even bother to ask. She just gave it away to another job. This was still less than 24 hours since the initial incorrect quote was delivered. We were also not told about any time limit to accept, but I would assume a single 24 hour period would be expected to review the quote in it's entirety and to ensure the correct work was being quoted. Maybe this is common place amongst contractors, but this lack of professionalism is a joke. I can't wait to see their response to this.

Chris and his crew were courteous and friendly. They made sure all deliveries were accurate and up to standard and always consulted us right away when a decision needed to be made. We would hire them again in a heartbeat. We just love my new kitchen.

Wonderfully! Because we have an old house, there is always something to repair/update. But, nothing is perfectly straight or square. This requires extra skill and patience to make the project structurally sound, but also aesthetically pleasing. Gregory Dill is great at incorporating all these elements to create a finished space we love.

They were excellent. There were several spots that were not going to work with simple crown. They manufactured special pieces for the spots and everything just looks fabulous. They were very detailed, personable, and really did excellent work.

After struggling for several months to find a contractor to do home improvement projects, a friend referred me to Gregory, Dill & Company (GDC). I couldn’t have made a better choice than GDC. From providing an estimate, to answering my innumerable questions, the resulting scheduling, and onsite work was superb. GDC’s team provided wonderful customer service and workmanship. I was so impressed by the outcome of the first project that I contracted with them to paint the exterior of my home. As with the first project, GDC exceeded expectations and went over and above to make my home shine. I will surely use GDC again, and highly recommend them.

I have been using this company for several years They are professional and responsive and do excellent work I rely on them and have never been anything but 100 percent satisfied

We are very happy with the results. The painters and carpenters took extra time to do a quality job. They were on time, worked hard, cleaned up after themselves, and were friendly and considerate.

Steve and his crew were able to get my townhouse ground floor fixed. It wasn't constructed properly when it was built, but it was past the point where you can go after the builder. They just made it easy coordinating and scheduling all the different aspects of the job. It's nice to be taken care of by local pros.

The work was excellent and was everything we hoped for. Mike and Steve were extremely easy to work with and to communicate with.

unknown

unknown

They did great work. They came in and gave the best case and worst case scenarios upfront. Work came in under the best case scenario even; they did good work. I used them because they were a local recommendation and not outside of Angie's List. I asked for somebody and they throw out the name.

Things were well done and the quality is high. Things were disjointed because of a failure on the part of the (separate) design company that made the plans and ordered the products used. I highly recommend Gregory Dill & Co, they do great work.

.

unknown

Excellent. I got an estimate they stuck to; they showed up when promised; they were careful of my plants, windows and patio paving and cleaned up every day after working and at the end of the job. The final result was beautiful. They are pros.

Steve Gregory provided a temporary fix in the midst of harsh weather. He replaced questionable flashing and shingles on the roof in the process of installing the skylight. He brought in a plasterer to carefully match the interior ceiling finish. After the interior repair he completed the painting on a tight schedule before a large family gathering. He went out of his way to meet our needs.

Chris Dill was always professional and timely in his scheduling and availability. The crew was easy to have around and cleaned up each day. Chris always worked within job's estimate. They are an honest and reliable company and I would highly recommend them

Chris was personable and professional. He was quick to investigate the issue, quoting us both a low end and a high end estimate. Once he returned with the plumber, it was quickly discovered that the problem wasn't nearly as bad as it could have been. The leak was quickly fixed, and the damaged ceiling in the garage was repaired in such a way that we could gain access to the section again, if necessary. The final cost fell into the low end of the estimate. I was very pleased with the service!

They were fantastic. Exactly matched the existing paint, and did a wonderful job. Fast, professional, and easy to work with. We'll be having them back to do some outside work when the weather improves.

They were great. They did what they said they were going to do & did a great job. They were easy to work with.

I contact Steve Gregory. He listens to you and works with you. He is just wonderful. He has great ideas. I rate him high overall.

They came out, moved all of the furniture to the center of the room, completely masked and tarped the area, got the job done, cleaned up, and left.