East Side Exterminators & Insulation

..

Scheduling was a breeze. We booked some time for an inspection for a crawlspace cleaning based on a note our home inspector pointed out. They came out, took a quick look, and indicating that the cleaning was pretty minimal, and did it during the inspection. Did not even charge us. A+ customer service, would highly recommend

They really did a great job. Four people worked diligently for 8 hours to get the job done in one day. Sixteen hundred square feet of very cramped crawl space. Laid down and hung plastic between house entrance and crawl space entrance to ensure easy cleanup. Spotless when they left.

Came on time and charged $50 for quote. I thought the quote was high for the work recommended (adding additional blown in insulation and few more baffles to help with air flow). I've decided I'm going to get a few more quotes.

angel came out, gave me a competitive quote. i asked about what kind of insurance they had in the event their install went poorly (lots of horror stories about poorly installed CCF). he said he'd get back to me. never did. i guess they don't stand behind their product with adequate insurance coverage.

It went very well. My house is comfortable. They did a good job. It went fine. When they left; everything was cleaned up and well done. Their price is reasonable.

They were good. I would recommend them. They came when they were supposed to. They presented a bid that included everything. The contractor that we used for the remodel just sort of left everything in there. We wanted it scoured, cleaned and disinfected. When I got them I said, "Check for anything you can." I felt like I got an honest assessment of the situation. They did very good work. They were super clean. They put boots on every time they came through. They were very careful. The bid was spot on to what they said it was going to be. The work was impeccable. They weren't the cheapest but they weren't the most expensive.

It went well. They were very prompt. Mostly they cleaned up after themselves. The guy who gave the estimate was right on time. The workers worked really hard.

Angel was very punctual for the bid and extremely personable and informative. I would have used his company without reservation had they been the lowest bidder.

We had a great experience with Eastside! They came right on time and did a thorough review of our attic. They noted that some additional soffit vents were needed to increase air circulation, and it turned out that PGE would cover the cost of the vents since we were adding insulation to the attic. The two follow-up visits--to install the vents, and then the insulation--were also right on time, and throughly professional. They showed me the work they performed, answered all my questions, and did a thorough cleanup. Overall a great experience, I would certainly use them again for any future work.

It went great -- they were prompt, efficient, polite and professional, and the end result looks great and I hope will make my home more energy efficient. The only reason I gave less than an "A" on professionalism was because the men doing the work were quite loud (playing music and yelling to each other) during the course of the work, which was pretty distracting as I was trying to work from home during the time they had to do their work. But, that being said, they were all very nice and courteous and they did a great job with something that wasn't very pleasant (it's a low crawl space), so I didn't say anything to them about it and it certainly wouldn't be enough for me to not consider using them again. I think they did great work and I can easily recommend them.

All went very well. They were on time arriving, and when done did an excellent crawl space clean-up job. We would recommend this company to anyone needing the same service as we had.

They were very responsive and were out right away to give an estimate. The person was very professional yet friendly and easy going. He explained the level of insulation left in the spaces and showed pictures of signs of heat loss. He spent time to explain what we could do to minimize the heat loss. On the day of the clean out, the team was on time and very polite. They laid down tarps in the house to keep it clean as they were vacuuming out the old, disgusting insulation. They even asked me if I wanted to check the attics and under the house when they were done cleaning. They did a good job of picking up after they were done. Now that we have good insulation, the house was much warmer this winter. Overall the team was on-time, professional, and friendly. The folks scheduling the appointments were also easy to work with and very helpful and accommodating. Thanks Eastside Insulation!

Everything was beauitful. From the first phone call to the last second everyone has been great, and so caring. Since having a flood in your house can be distressing I felt like everyone had taking their time to listen to me. This was an added bonus, I didn't expect it, nor did I feel I brought on the talking, but it was great they cared enough to go beyond just business and talk for a few minutes. Felt like a very personl business. Like we are friends not just customers. I thought the price was reasonable. We had a flood and half of the insulation in the crawlspace was gone, the other half was lower R value and not touching the subfloor. Also during the flood a piece of ductwork was removed. They added the insulation and ductwork back in, and doubled the exisiting insulation to touch the subfloor and gave it a higher R-value. Total insulated area is about 1200sqft. Everything was so fast and so easy, zero pressure. I have already called them out to help me with another really small project. I would highly recommend them to anyone.

Did a great job and sent someone right out to correct a small problem that arose from one of the foam injection sites. The issue was quickly resolved at no extra cost.

It went great. The guys that did the work were very professional and worked with me on some specific details on how I wanted the work done, As well as worked with me to stage the work out over a few visits to work around other projects going on at my house. My floors are nice and warm in the winter now, and as a bonus, the spray foam helped firm up the feel of the floor and remove a few squeaks. Closed cell spray foam is _really_ sturdy stuff - it's almost structural in how it tied the entire floor system together. It also removed any drafts from the floors and from around electrical/plumbing penetrations into the crawlspace - the foam seals up _everything_. The ducts maintain temperature much better now and don't leak air into the crawlspace/attic at every joint - the spray foam does a combination of sealing and insulation, which is great, as well as fast and easy to install. Now my ducts blow hotter air in the winter with the heater on and colder air in the summer with the AC on, and we get a stronger airflow out to the rooms because of the tightly sealed ductwork. Perfect! The skylight "light well" is also very well insulated and doesn't get hot from the attic in the winter, and now provides lots of light without impacting my heat and AC bill. As a result of the positive experience with the work done so far, I am planning to use them again for a bit more insulation work in the house and highly recommend them to others. I also highly recommend the closed cell spray foam insulation for walls and floors. Pricey, but wow, it _really_ works well.

It worked out very well. I had a pretty good experience with them.

There were discussions over the phone and in person shortly after then about what could be done to gain access to the other half of the square footage and finish the work. That took place in the month of October. After that, nothing. No communication, no further scheduling, no specifics about how to complete the job or what else may be involved including costs. Just perpetual bills stating that we owe the full amount and that we are past due. They want to get out of doing work at this point and overcharge us for incomplete work. I have tried to contact them and explain the situation in detail -- it is as if they 'forget' every time I speak to them. I have offered to work out a compromise deal where perhaps we just pay a pro rated amount if they are unable to complete the job. They just keep saying that they will get back to us, and then we hear nothing again.

The job went well and was completed on time. They did accidentally disconnect my satellite cable but they came out in a timely manner to resolve the situation. They office staff was friendly and easy to work with.