Burnham Insulation & Shelving

When I originally called them, I asked if I would be able to split up the payments into three payments and they told me there was no way to do that and were a little snarky. I wanted to use them since they were recommended by a friend. I called them back about a year later after I saved up some money and then they said that it would be no problem to split it up into two payments. I’m not sure what was so different about two payments vs. three payments. Once I had them come out and do the work they were very speedy and everything went well as far as I can tell.

What a horrible experience. I had a small 1 car garage that needed insulating. Their guys came out and did the work but messed up the ceiling. Insulation wasn't cut to size and was falling down. I didn't realize this until after they left because they took off without saying anything.
I called them up and they said they would come back after the next job to fix the problem. They never showed. I called their supervisor at the end of the day and he said they would come out first thing the next morning to fix it. The next morning passed and they never showed. Very, very disappointed with the shoddy work and lack of professionalism.

very well. They did what they said and were on time etc

Could not have been more conscientious or professional. Hit a snafu and went beyond the call of duty to rectify it. I would wholeheartedly recommend this company.

After a couple of communication issues due to inside staff being on vacation, we were quoted an excellent price and the workers completed the project ahead of schedule. They were in and out in a day and our house has never been so toasty. I highly recommend this company.

It snowed the night before they arrived, so I wasn't sure if they would show or not. Turned out they had arrived an hour early, parked at the bottom of our hill (because their truck wouldn't make it up in the snow), walked up and scouted things out, then walked back to grab their ladders and tools, arriving ready to go at our house at 8am. They talked me through what they were doing to make sure we were on the same page, then one guy started working in the attic while another added additional venting from the outside. The initial work took a couple hours, by which enough snow had melted they could bring the truck up and start spraying insulation. They completed the job by 11:30am. The added insulation has made a huge difference in the number of times the furnace has to turn on, and I was very satisfied with the service. The only downside is that their scheduler did not let me know that payment was COD, or what the final payment would be with tax included, so I had to have him call the office for a final number and write a check on the spot, which I was not expecting. The cost was right in line with the quote they had provided.
I would definitely use Burnham again, and was really impressed with the detail of their quote, their professionalism on the job, and that they trudged up my hill in the snow to arrive on time rather than reschedule.

Contacted Chuck Heltsley on 4-8-13 to arrange for an estimate to add additional layer of insulation to our 42 year aold split level home. Chuck came out the next day and gave me a price and explained the process step by step. Within a few days he e-mailed me a contract. Total price including a bath vent came to $978.93. The install was scheduled the following week at 12:00 noon on a Thursday. The installers arrived at 12:00 noon sharp. Kevin O'Connor, the lead installer explained what they were going to do and proceeded to complete the job. They layed plastic down over the carpet on all of the walk areas. Protected all of the furniture in the work area. Once they were done Kevin vacumned all the areas they had covered and when they left you would not know they had been there. Chuck, Kevin, his helper and the office staff were outstanding, and professional people to work with. I could not have been more pleased with the entire experence.

We needed to have more insulation to our attic. We got in touch with Puget Sound Energy and they referred us to two contractors. Kevin from Burnham Insulation came out to do an inspection. He was promp and very helpful. Within 24 hours he had e-mailed an estimate to us. The estimate seemed reasonable considering the PSE was giving us a $400.00 rebate, We had a difficult time setting up an appointment with the second company and their estimate was quite a bit more than Burnham had given us. We set up an appointment to have the work done, but there was a mix-up at their office on the date. Somehow the secretary had scheduled us for Nov. 2013 instead of this year. They apologized for their error and rescheduled the work for the earliest date that was convenient for us.
The contractor and his helper arrived on Time on the appointed day and went right to work. The two workers were very knowledgeable, courteous, competent and efficient. The work was completed in two hours and the work area was left very clean. They did exactly what was stated in the contract and we are very pleased at the results. Burnham Insulation also took care of the paperwork to get our rebate from PSE.

They were on time, professional, and explained what they did. Kevin came back for some finish up work. Highly recommend them!

led uptended throughout the attic.

An appointment was easily arranged for an estimate at a time I could be at home a couple of days after I called, and Chuck came out and measured and estimated and a few days later sent us a quote for the job. My husband has used this company before in his professional work as a site supervisor in construction, so we went with them without getting other quotes. As a result, we don't know for sure how this price would compare to other companies, but it seemed about right to us so we went with it. Scheduling was easily arranged to be at a time convenient for us. The crew of two who showed up were friendly, professional, arrived on time, and did a good job at the work and at cleaning up afterwards. Things are warmer and we're happy.

We liked that they were local, they were well-written up on Angie's List and their prices were great.

Had three bids, two similar priced and one double. Burnham was one of the lower two and had much better availability. Arrived morning of the job an hour early, which seemed inconvenient at first (wife and toddler still getting ready to leave the house), but this ended up being an easier situation. Attic was prepped for blow-in, so there was not much for them to do but start blowing. The workers were friendly and efficient, finishing up in probably about 30 minutes. They left before the family headed off to work, making it easy to lock up and leave.

Overall, the experience went well. The saleswoman was very knowledgable and was able to answer all of my husband's questions (he's an engineer and had alot of questions). We are satisfied with their services and I would recommend them.

Both the estimator and the work crew arrived exactly on time. Jason, the estimator, was courteous and informative. Scheduling the work at our convenience was easy. The crew wrapped 3 skylight shafts with fibergalss batts, connected 2 ventilators with proper ducts and insulated them, and blew in cellulose to bring the whole attic up to R-38. Their cleanup left a little cellulose on the deck, but was otherwise good. The whole job took 3 hours. The price I paid reflects the discount to Angie's List members and the Puget Sound Energy rebate, which is paid directly to the contractor.

Burnham was the 3rd insulation bid I got. They were the most informative and a little better in cost. However, they were the only company to tell me about and obtain the rebate information from Puget Sound Energy. That was significant since the rebate covered 50% of amount shown above. They also submitted all paperwork to PSE. Both phone contact, sales person and installers were punctual, helpful, and professional. The work was done very well and they cleaned up afterwards. I would not hesitate to recommend Burnham Insulation.

The workers were great. They were very conscientious. They really helped our energy bills go down. We had a problem with the light failing after the installation. We had difficulty with the people on the phone with getting that fixed. They said that they weren't responsible.

The guys that did the job were great. They were exceptionally nice to each other. They kept everything clean during the job which I found quite impressive. The office and staff and sales people weren't the easiest people to communicate with. The bid price was $600 and then the afternoon after they asked me for another $200. I didn't like how they did that. I thought the original price was good. They did more work then what was originally bided on. I called them to let them know that more work was going to be required, but they didn't try to call or get a hold of me until after the job was done. While they did the job, they ended up knocking out the function of some of my lights. They came out to fix it but they couldn't figure it out and told her they couldn't fix it. They went back and told the office staff that they couldn't figure it out. The office staff never called us back to figure out what they could do to fix the problem. The workers did a great job and tried to fix the lights. The workers were very professional but the office staff were not.

They were very punctual. They listened to my concerns and answered them. They had a good workmanship.

They came exactly when they said they would. There was no disruption at all. We didn't even know when they were done. It was very nice. The price was fair and the quality of work was high.

The guys that they sent out were really terrific. Very Professional and helpful to me to understand the process and were especially careful of the plantings surrounding my home when actually doing the work.

Great. The installers (Jake and Gus, if I remember correctly) were on-time, polite, and seemed to carefully follow the job sheet. They also helped my out by closing and caulking a hole under some roof flashing that critters were using to get into our attic. The job took four hours and they started and finished right on schedule. Their price and service were both great. Two friends of mine in the building trades said they thought this would have been a $2,500-3,000 job. They were surprised that a PSE-approved installer would do the job for this. I haven't seen my first heating bill since doing this work, but I'm looking forward to it.

I thought it went extremely well since I had a contractor completing work on the basement, and that man went outside and screamed at the insulation installer. It ended up being quite uncomfortable, yet Burnham handled the problem with a calm polite continued work ethic.

They did what they said they would in the time frame stated. On the scheduled day, they arrived on time. They offered reasonable pricing. I would recommend them to others as I was satisfied with the results.

Burnham was excellent. They were able to do all the work cheaper than I could myself and they were extremely professional, on time and detailed. Word to the wise if your thinking of having insulation blown to outside walls do it ''before you paint not after'' like I did the process may knock off a little paint when the technician reinstalls the shingles.