Dinu, owner of ADL Floors Inc. came out to our home within one day of my first contact in early January to discuss the work I was interested in pursuing: hardwood flooring installation as well as laminate installation. We communicated initially through the Angie's List message center, and then by phone to arrange a mutually agreeable date for Dinu to come out to discuss the project. He arrived on time, and I proceeded to show him the areas of our home that we wanted replaced with new flooring. I told him specifically that we wanted the new flooring to match as closely as possible as hard wood floors that had been installed in 2007. Dinu listened attentively, and I was impressed with his knowledge about the proper installation process for hardwoods (having done some reading on the subject in advance) as well as by the thoughtful questions he asked. During the walk through Dinu pointed out areas that may present challenges and he gave me assurances that he had creative solutions for addressing these challenges (transition spaces between rooms with carpet, and the tile floored bathrooms). He was professional, knowledgable, and I was especially impressed with his ability to problem solve on the spot and the openness with which he shared his ideas. In addition to ADL Floors, I solicited three other bids. It took Dinu about two weeks to submit a written bid, but when I emailed him requesting he send it to me soon, he apologized for the delay and gave a legitimate reason for the delay, and promised to send the written estimate within another day or two. He made good on his promise, and I was delighted when his bid was more reasonable than I anticipated. Dinu's bid was competitive and the most cost effective, and because I was favorably impressed by him as a business owner, particularly by his responsiveness, I let him know I wanted him to do the flooring project for us. We were not in a hurry to start the job because we had several other scheduled obligations in the coming months, so we agreed to schedule the work for late March. I phoned Dinu in mid March to make sure we were still on his schedule, and he assured me we were. The day the work was scheduled to begin, Dinu arrived as he said he would, with a small team of two laborers, and the tear out of our carpeting began. The guys who did most of the labor were very polite, respectful, and focused on the work. They were careful to remove the base boards and door trim without marring the woodwork, and the entire team demonstrated a solid work ethic, working diligently from the time they arrived until the time they left. It surprised me when on several occasions the team stayed late (6:00 p.m. one time, and 7:30 another!) in order to stick to schedule and complete the job on time. The newly finished hardwood floors match very closely to the existing hardwoods, the job was completed on time and within budget! We are extremely pleased by the work of Dinu and his ADL team.