
CertaPro Painters® of SW Washington
About us
Paint now pay in 2017 with EZ Pay! Residential & commercial services.
Business highlights
Services we offer
Interior & Exterior Painting. Deck Staining. Carpentry. Power Washing. Drywall Repair.
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
81% | ||
9% | ||
0% | ||
9% | ||
0% |
"I never met [Member Name Removed]. We had a contract to paint a condo for Joy. She met with me and I did setup to paint their condo the next day because we had a crew become available. I didn't tell her it would be done in one day. I put in the contract that we would start upstairs that way if we weren't done by Friday they could at least move into the bedrooms. I got a call that night from Joy and she put [Member Name Removed] on the phone asking that I knock $1,000 off the price because it wasn't done in one day. I was caught way off guard by this. We were finished that Friday before noon and before their moving truck showed up. I'm very sorry that there was a misunderstanding on the time. I thought I made it clear that we would do our best to be finished before they moved in, but couldn't be sure. Which is why we dicussed where to start."
It took three tries for this contractor to paint my garage. Each time the results looked like a stucco product rather than wood. The same was true a other parts of the house, a lot of rework. Two coats of paint over primer and a peel bond (where needed) were not consistently applied. I routinely met with the company's supervisors to discuss resolve any workmanship issues that I had seen. Together, we reviewed work for the acceptability, pointed out workmanship errors to be resolved, and pointed out damage to my house such as: deck/roof damage, spray errors, caulking deficiencies, and sanding omissions. Some of these issues were resolved, but not all. I still find paint product residue around my yard, paint spray on yard plants and kid toys, and paint drops on my deck.
The term for the job was estimated to be not more than two weeks; it took approximately 8 WEEKS for the job to be completed. I settled for the final effort which I am only marginally satisfied. In retrospect, I believe this contractor demonstrated only minimum expertise with the painting of cedar siding nor managing the work of their subs.
This Angie list contractor referral did not have a positive outcome./
"Thank you so much for your business. We appreciate all of our customers and try to treat every one of them personally , fairly and honestly. It is nice to have that recognized!"
Initially, Dan Molyneux meet with us to review our project, he gave us some preliminary information, but returned the next day to review the project with one of his head painters as he wanted to give a thorough and solid estimate so there would be no surprises on either end. He reviewed our various options in detail and made sure all of our questions were answered. There was a clear difference between Dan and the other painters that we obtained estimates from, both in face-to-face interaction and in the professionalism of his bid and ultimately the painting contract. While all the bids we obtained were similar in price, we hired CertaPro because it was obvious to us that we would be dealing with a person and company with integrity and that would deliver a superior result. And, boy, were we right.
The painters did an excellent job on our cabinets. They were courteous and patiently put up with our 100-lb dog when she got in their way. Meanwhile, Dan kept in constant contact with us with regular site visits and daily phone/e-mail updates and was quickly available whenever we had questions or concerns.
When we started this project with CertaPro, we were confident that if anything was not initially completed to our satisfaction, that Dan would make sure that it was corrected and that he would stick to their bid and not throw in any ?unanticipated fees/costs.? The project was completed on schedule, within budget, and to our complete satisfaction.
We have more painting jobs to come, including additional interior work and exterior painting and we look forward to working with Dan and CertaPro on our future projects.
I highly recommend CertaPro to anyone looking for a company that can be relied upon for honesty, integrity, and quality work.
"We are pleased that you had a great experience with us and are humbled by your kind words. We are the ones who are thankful. We appreciate what a huge leap of faith it is to let a group of strangers into your home and to do something as difficult as painting custom cabinets. We appreciate your business, your trust in us and are looking forward to working with you again!"
Licensing
State Contractor License Requirements
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