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Personal Touch

4.8(
15
)
Carpets or Rugs - Clean at Home, Chimney or Fireplace Service, Carpet Repair, Refasten, or Stretch,

About us

The Personal Touch is a family owned and operated cleaning service in the Walla Walla area. Our area coverage is as far south as Athena Oregon and as far North as Dayton Washington. We specialize in carpet and upholstery cleaning but we can also repair and stretch carpets. We have a wide variety of cleaning methods to meet each individual customer. We stand behind our work 100%.

Business highlights

43 years of experience

Services we offer

Carpet Cleaning, Carpet Repair/stretching, Upholstery Cleaning, dye removal, residential carpet cleaning, rug cleaning, true green cleaning

Amenities

Free Estimates

Yes

Reviews
4.815 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
20%
3
0%
2
0%
1
0%
Write a review

Filter reviews by service

Showing 1-15 of 15 reviews
Lani S.
Sep 2025
5.0
Carpets or Rugs - Clean Offsite
George has been cleaning my area carpets for several years now. He is reasonable and always does an excellent job! I highly recommended him.
Cami P.
Jul 2017
5.0
Yes, I recommend this pro
$150
George Martinez worked us into his full schedule, was up front about cost, punctual, professional, did an excellent job, guaranteed his work, and even taught my kids how to stretch carpet. We will hire him again whenever we need work on our carpets!
Jan W.
Oct 2015
5.0
Yes, I recommend this pro
$250
unknown
Kimberly K.
Jun 2015
5.0
Yes, I recommend this pro
$278
.
George H.
Jun 2015
5.0
Yes, I recommend this pro
$340
unknown
Adam K.
Apr 2015
4.0
Yes, I recommend this pro
$250
unknown
Lauri B.
Apr 2015
5.0
Yes, I recommend this pro
$200
unknown
Greg O.
Mar 2015
5.0
All I had to do was asked for the work to be done.  It is taken care of after hours and everything is clean when I returned to the office the following morning.
June B.
Dec 2014
5.0
Yes, I recommend this pro
$146
unknown
Tim C.
Aug 2014
5.0
Yes, I recommend this pro
$240
Very well. Did a great job. Quite knowledgeable about how to repair water-damaged carpet.
Marci L.
Jun 2014
5.0
Yes, I recommend this pro
$100
unknown
Gary C.
Sep 2013
4.0
Yes, I recommend this pro
$70
There was some places that didn't come all the way clean on a 4 year old pink carpet in the bedroom. George said that's where the carpet was warring out underneath the carpet and the carpet has loosened up some, where it wrinkles up a little bit in one place. So the dirt gets caught in it more there.
Connie S.
Feb 2013
4.0
$200
Admittedly, our carpet was several years old but we don't wear shoes in the house so the carpets were well-taken-care-of. We didn't expect the very worn areas to look like new, but we did expect the dirt to come up. We were a little disappointed with the results.
Jacqueline G.
May 2012
5.0
Yes, I recommend this pro
$400
The young man arrived as scheduled, went immediately to work, protected carpet from furniture marks , moved small furniture pieces, and returned them to their location after cleaning was completed. Worked efficiently through the entire process. Returned everything to its proper location and cleaned up all his own materials before leaving.
Wendy C.
Jul 2011
5.0
Yes, I recommend this pro
$400
Punctual for both estimate and date of service. I was put at easy that the job would done well by his knowledgable responses and professional demeanor. Will call them again and recommend them to family, friends, and you!

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Personal Touch is currently rated 4.8 overall out of 5.

Yes, Personal Touch offers free project estimates.

No, Personal Touch does not offer eco-friendly accreditations.

No, Personal Touch does not offer a senior discount.

No, Personal Touch does not offer emergency services.

No, Personal Touch does not offer warranties.