Founded 1998 • With Angi since July 2005
Local owner-operater with one employee carpet cleaning team serving entire Clark County. For quality insurance James Marsh (the owner) or his employees Justin with 7 year experience will be on every job so you can rest assure we will do our best to get you to become a lifetime customer and not a one time sale. We prides ourselves to give your our commitment to each and every one of our customers, providing unparalleled customer service using the highest-quality van mounted equipment and the very best cleaning agents. James and Justin believes their customers are our greatest asset, and is committed to serving your needs. Go to www.bestvancouvercarpetcleaning.com for more information or an instant online price quote. You can also call or text 360-768-8499.
Verified Reviews
Showing 1-25 of 649 reviews
ann P.
08/05/2020
JEANNIE B.
12/25/2019
I have carpet in the kitchen and it really needed cleaning. I wasn't even sure it could be cleaned, but James did a terrific job and the carpet looks brand new. I also had some antiques that need the upholstery cleaned and he said he would be glad to give me the name of someone who does that. He also cleaned an area rug, a recliner and spot cleaned a couch. Everything looks great.
Description of Work
Carpet and upholstery cleaning
Category
carpet cleaners, upholstery cleaning
Denise C.
10/02/2019
This was a great cleaning experience! After working with one of Top Notch's competitors for nearly 10 years, I made the switch to Top Notch. (The competitor got really flaky with unreturned phone calls and missed appointments.) I am so glad I did - James at Top Notch was just that - TOP NOTCH. We needed carpet cleaning for around 4,000 square feet, but the house has multiple stories, a couple of staircases, and - the big issue - a resident old dog who had a kidney infection. It was a big job! James was prompt in responding to my online request for a quote, and was able to promptly schedule the work for a time that worked well for me. James showed up on time and was extremely knowledgeable about how to clean our area rugs, as well as our general carpet, and he had no trouble at all with the pet stains. The end result was a really refreshed house with pet odors eliminated! We're extremely happy with Top Notch and would absolutely work with them again. Thank you!
Description of Work
Carpet cleaning
Category
carpet cleaners
Pamela M.
08/02/2019
Deborah S.
07/23/2019
I have used Top Notch to clean my carpets for last 10 years. James has always done a fantastic job, is a total professional, and a joy to work with. Today his son Nick handled my carpet cleaning and is absolutely as professional and hard working as his father James. My carpets look like new. I continue to be amazed at their dedication and highly recommend Top Notch for carpet cleaning needs.
Description of Work
Carpet Cleaning
Category
carpet cleaners
Heeja H.
07/07/2019
Vicki N.
01/22/2019
Will N.
01/15/2019
Michael M.
10/08/2018
john T.
09/21/2018
James was at the door at 0700 smack on. Reviewed work required and promptly got to work. I had a question about a couple of high traffic spots that didn’t seem to be cleaning up well. He explained why and later said that “he” wasn’t satisfied with how things looked and didn’t charge us a penny. That’s how you get repeat customers and referrals. Overall he did a great job👍👍👍
Description of Work
Clean carpet in master and hallway...
Category
carpet cleaners
WENDY M.
09/17/2018
Cal H.
09/02/2018
Left a message on their website at 9:00 PM to request a call back to schedule an appointment. To my surprise James called me right back. Stated he works late and often returns calls even if the request comes in later in the evening. Scheduled an appointment for the following week on a Wednesday at 3:15. On the day of the appointment, James was at our house right on time. We had him clean two full rooms and then parts of two other rooms. The rooms have white Karastan carpets and with five smaller children, they were pretty bad and had some significant stains. James went right to work and started by pretreating the stains. He then used a rug cleaning machine to work in the cleaner before he actually started with his steam cleaner. Long story short, the carpets turned out great! James worked very hard to make sure he got the carpets as clean as possible and he wasn't bashful about putting some time into them. He takes great pride in his work and his reputation and I can see why he is highly rated. We've used some of the national brand carpet services but they don't come close. James is also very personable and easy to work with. We will definitely use him again and are happy to have found such a high quality provider. If you want great results, give James a call!
Description of Work
Carpets cleaned
Category
carpet cleaners
DIANNE D.
08/04/2018
Erika P.
03/30/2018
James did a fantastic job! My carpets look revived and brand new. He was thorough, professional, and knowledgeable. I am so glad that I called on Top Notch Carpet Cleaning. He has definitely earned the name, "Top Notch!". I will not hesitate to call Top Notch Carpet Cleaning for work in the future and recommend him to my family and friends.
Description of Work
6 rooms and stairs
Category
carpet cleaners
Theresa G.
01/08/2018
Jean A.
11/30/2017
He did a mostly very good job and offered to come back if needed. There were a few areas he missed, but I haven't had time for him to come back.
Description of Work
carpets cleaned;t't
Category
carpet cleaners
Service Provider Response
Hi, I just notice you was not completely satisfied with your carpet cleaning. I usually have a 30 day guarantee on all my cleanings. I will however extend this out for 60 days for you. I work 6 days a week with a start time as early as 7 a.m. on weekdays and 8 a.m. on Saturdays. I would call you but I don't write phone numbers on my receipts. I just have your address and the amount you paid. Please give me a call so I can correct any problems areas for you. I always try my best to have my costumers happy with their cleaning. Sincerely, James MarshMax T.
10/11/2017
Dorothy K.
10/06/2017
Toby & Jan T.
10/06/2017
ann P.
09/23/2017
Exceptional service! James arrived on time, did not try to up-sell, and did a phenomenal cleaning job on my carpets. He's professional and friendly, and trustworthy. Top Notch is the ONLY carpet cleaning company I will call in the future; it was an absolutely perfect experience.
Description of Work
Cleaned VERY dirty carpets in a split level house, which included three sets of stairs.
Category
carpet cleaners
Caren W.
09/21/2017
They were friendly, very informative and knowledgeable in carpet types and needs. James answered all of our questions and offered explanations as he worked. He and Nick were fast, yet thorough. Our carpets look amazing! They are now our permanent carpet cleaning service. Our search for the best is over.
Description of Work
James and his son, Nick, did an outstanding job cleaning our carpets in three rooms and two wool area rugs.
Category
carpet cleaners
Brian G.
09/21/2017
Dave F.
09/21/2017
He did an excellent job. Father son operation. I was pleased with the job when they were done. They spent some extra time on the stairs. They came when they said they were going to. Did a good job. Wore those boot things so they didn't track through.
Description of Work
Carpet cleaning.
Category
carpet cleaners
Vonda B.
09/11/2017
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Other Information
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Clean High-Rise Condo's.
Licensing
No License Required for Trade
Insured
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