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Top Notch Carpet Cleaning

Carpet Cleaning, Upholstery Cleaning

About us

Local owner-operater with one employee carpet cleaning team serving entire Clark County. For quality insurance James Marsh (the owner) or his employees Justin with 7 year experience will be on every job so you can rest assure we will do our best to get you to become a lifetime customer and not a one time sale. We prides ourselves to give your our commitment to each and every one of our customers, providing unparalleled customer service using the highest-quality van mounted equipment and the very best cleaning agents. James and Justin believes their customers are our greatest asset, and is committed to serving your needs. Go to www.bestvancouvercarpetcleaning.com for more information or an instant online price quote. You can also call or text 360-768-8499.

Business highlights

26 years of trusted experience

Services we offer

Carpet & Furniture Steam Cleaning & Deodorizing

Services we don't offer

Clean High-Rise Condo's.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.9649 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
96%
4
4%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-25 of 649 reviews

ann P.
08/2020
5.0
carpet cleaners
  + -1 more
Fantastic. They do an incredible job. I've used Top Notch many times and would never call anyone else. James is a wonderful human being: friendly, fair, and very responsive.
Description of Work: Carpet cleaning after tenants moved out
Rating CategoryRating out of 5
Yes, I recommend this pro

JEANNIE B.
12/2019
5.0
carpet cleaners, upholstery cleaning
  + 0 more
I have carpet in the kitchen and it really needed cleaning. I wasn't even sure it could be cleaned, but James did a terrific job and the carpet looks brand new. I also had some antiques that need the upholstery cleaned and he said he would be glad to give me the name of someone who does that. He also cleaned an area rug, a recliner and spot cleaned a couch. Everything looks great.
Description of Work: Carpet and upholstery cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Denise C.
10/2019
5.0
carpet cleaners
  + -1 more
This was a great cleaning experience! After working with one of Top Notch's competitors for nearly 10 years, I made the switch to Top Notch. (The competitor got really flaky with unreturned phone calls and missed appointments.) I am so glad I did - James at Top Notch was just that - TOP NOTCH. We needed carpet cleaning for around 4,000 square feet, but the house has multiple stories, a couple of staircases, and - the big issue - a resident old dog who had a kidney infection. It was a big job! James was prompt in responding to my online request for a quote, and was able to promptly schedule the work for a time that worked well for me. James showed up on time and was extremely knowledgeable about how to clean our area rugs, as well as our general carpet, and he had no trouble at all with the pet stains. The end result was a really refreshed house with pet odors eliminated! We're extremely happy with Top Notch and would absolutely work with them again. Thank you!
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Pamela M.
08/2019
5.0
carpet cleaners
  + -1 more
Great, they did exactly what I wanted. Would hire again infacat I’m having them come back and do the whole house.
Description of Work: Carpet cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Deborah S.
07/2019
5.0
carpet cleaners
  + -1 more
I have used Top Notch to clean my carpets for last 10 years. James has always done a fantastic job, is a total professional, and a joy to work with. Today his son Nick handled my carpet cleaning and is absolutely as professional and hard working as his father James. My carpets look like new. I continue to be amazed at their dedication and highly recommend Top Notch for carpet cleaning needs.
Description of Work: Carpet Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Heeja H.
07/2019
5.0
carpet cleaners
  + -1 more
James did excellent job and price was very reasonable.
Description of Work: carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Vicki N.
01/2019
5.0
carpet cleaners
  + -1 more
James did an excellent job. Punctual, hardworking, and he did a great job! Will hire him again for our cleaning needs. Highly recommend Top Notch.
Description of Work: whole house carpets cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Will N.
01/2019
5.0
carpet cleaners
  + -1 more
showed up on time, carpets quite clean, very responsive
Description of Work: carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Michael M.
10/2018
5.0
carpet cleaners
  + -1 more
Very well as before. James is personable, professional and does excellent work.
Description of Work: Routine carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$265

John T.
09/2018
5.0
carpet cleaners
  + -1 more
James was at the door at 0700 smack on. Reviewed work required and promptly got to work. I had a question about a couple of high traffic spots that didn’t seem to be cleaning up well. He explained why and later said that “he” wasn’t satisfied with how things looked and didn’t charge us a penny. That’s how you get repeat customers and referrals. Overall he did a great job👍👍👍
Description of Work: Clean carpet in master and hallway...

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

WENDY M.
09/2018
5.0
carpet cleaners
  + -1 more
Awesome!! He was on time, very conscious and made sure I was happy. Carpets looked clean and smelled great.
Description of Work: Cleaning of old dog carpets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Cal H.
09/2018
5.0
carpet cleaners
  + -1 more
Left a message on their website at 9:00 PM to request a call back to schedule an appointment. To my surprise James called me right back. Stated he works late and often returns calls even if the request comes in later in the evening. Scheduled an appointment for the following week on a Wednesday at 3:15. On the day of the appointment, James was at our house right on time. We had him clean two full rooms and then parts of two other rooms. The rooms have white Karastan carpets and with five smaller children, they were pretty bad and had some significant stains. James went right to work and started by pretreating the stains. He then used a rug cleaning machine to work in the cleaner before he actually started with his steam cleaner. Long story short, the carpets turned out great! James worked very hard to make sure he got the carpets as clean as possible and he wasn't bashful about putting some time into them. He takes great pride in his work and his reputation and I can see why he is highly rated. We've used some of the national brand carpet services but they don't come close. James is also very personable and easy to work with. We will definitely use him again and are happy to have found such a high quality provider. If you want great results, give James a call!
Description of Work: Carpets cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

DIANNE D.
08/2018
5.0
upholstery cleaning
  + -1 more
The gentleman was very nice, thorough, and did a wonderful job. Very impressed with his knowledge and perfection.
Description of Work: The owner came and cleaned a big, old armchair that belonged to my grandmother. This Clair is probably 80 years old.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Erika P.
03/2018
5.0
carpet cleaners
  + -1 more
James did a fantastic job! My carpets look revived and brand new. He was thorough, professional, and knowledgeable. I am so glad that I called on Top Notch Carpet Cleaning. He has definitely earned the name, "Top Notch!". I will not hesitate to call Top Notch Carpet Cleaning for work in the future and recommend him to my family and friends.
Description of Work: 6 rooms and stairs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$280

Theresa G.
01/2018
5.0
carpet cleaners
  + -1 more
Did a really good job. Wasn't able to get one stain up from prior residents, but overall carpets looked great.
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jean A.
11/2017
4.0
carpet cleaners
  + -1 more
He did a mostly very good job and offered to come back if needed. There were a few areas he missed, but I haven't had time for him to come back.
Description of Work: carpets cleaned;t't

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Top Notch Carpet Cleaning
Hi, I just notice you was not completely satisfied with your carpet cleaning. I usually have a 30 day guarantee on all my cleanings. I will however extend this out for 60 days for you. I work 6 days a week with a start time as early as 7 a.m. on weekdays and 8 a.m. on Saturdays. I would call you but I don't write phone numbers on my receipts. I just have your address and the amount you paid. Please give me a call so I can correct any problems areas for you. I always try my best to have my costumers happy with their cleaning. Sincerely, James Marsh

Max T.
10/2017
5.0
carpet cleaners
  + -1 more
Did a great job and the price was right.
Description of Work: Had all the carpet in our home cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Dorothy K.
10/2017
5.0
carpet cleaners
  + -1 more
Great! My 3rd time using this company.
Description of Work: General carpet cleaning with attention to pet spots.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Toby & Jan T.
10/2017
5.0
carpet cleaners
  + -1 more
Excellent! He's very good - professional, punctual and the carpets dry fairly quickly.
Description of Work: Carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

ann P.
09/2017
5.0
carpet cleaners
  + -1 more
Exceptional service! James arrived on time, did not try to up-sell, and did a phenomenal cleaning job on my carpets. He's professional and friendly, and trustworthy. Top Notch is the ONLY carpet cleaning company I will call in the future; it was an absolutely perfect experience.
Description of Work: Cleaned VERY dirty carpets in a split level house, which included three sets of stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$151

Brian G.
09/2017
5.0
carpet cleaners
  + -1 more
James is great, I would hire him again. I am a realtor and my clients are always very happy.
Description of Work: carpet cleaning & stain removal

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

David F.
09/2017
5.0
carpet cleaners
  + -1 more
He did an excellent job. Father son operation. I was pleased with the job when they were done. They spent some extra time on the stairs. They came when they said they were going to. Did a good job. Wore those boot things so they didn't track through.
Description of Work: Carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Caren W.
09/2017
5.0
carpet cleaners
  + -1 more
They were friendly, very informative and knowledgeable in carpet types and needs. James answered all of our questions and offered explanations as he worked. He and Nick were fast, yet thorough. Our carpets look amazing! They are now our permanent carpet cleaning service. Our search for the best is over.
Description of Work: James and his son, Nick, did an outstanding job cleaning our carpets in three rooms and two wool area rugs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Vonda B.
09/2017
5.0
carpet cleaners
  + -1 more
Wonderful! I will use Top Notch again
Description of Work: Carpet cleaning 4 rooms plus stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kimberlee A.
08/2017
5.0
carpet cleaners, upholstery cleaning
  + 0 more
He does an amazing job and I'm hiring him again for the third time. Highly recommended!
Description of Work: Stairs and several rooms cleaned due to general foot traffic and cat hair. Took care with cleaning upholstery.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Contact information

12607 NE 13th Way, Vancouver, WA 98684

http://bestvancouvercarpetcleaning.com/

Service hours

Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
8:00 AM - 5:00 PM

Licensing

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning

FAQ

Top Notch Carpet Cleaning is currently rated 5 overall out of 5.

Monday: 7:00 AM - 7:00 PM

Tuesday: 7:00 AM - 7:00 PM

Wednesday: 7:00 AM - 7:00 PM

Thursday: 7:00 AM - 7:00 PM

Friday: 7:00 AM - 7:00 PM

Saturday: 8:00 AM - 5:00 PM

Top Notch Carpet Cleaning accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, Top Notch Carpet Cleaning offers free project estimates.
Yes, Top Notch Carpet Cleaning offers eco-friendly accreditations.
No, Top Notch Carpet Cleaning does not offer a senior discount.
No, Top Notch Carpet Cleaning does not offer emergency services.
Yes, Top Notch Carpet Cleaning offers warranties.
Top Notch Carpet Cleaning offers the following services: Carpet & Furniture Steam Cleaning & Deodorizing
Clean High-Rise Condo's.

Contact information

12607 NE 13th Way, Vancouver, WA 98684

http://bestvancouvercarpetcleaning.com/

Service hours

Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
8:00 AM - 5:00 PM