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About us
We are a locally owned and operated office. We follow Green Seal Certified products and practices. Our certified house cleaners clean your home with chemicals that don't contain harmful toxins or carcinogens which can promote health risks for people and pets. In addition, all of our cleaners go through a detailed certification training program.
Business highlights
20 years of experience
Services we offer
Bathroom, Eating, Housecleaning, Kitchen, Sleeping & Living room areas.
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.469 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 70% | ||
| 10% | ||
| 12% | ||
| 6% | ||
| 3% |
Showing 1-25 of 69 reviews
JACQUELINE H.
Jun 2020
I have been using THE CLEANING AUTHORITY for 3+ years. They are great about the schedule should I ever need to change dates.. Erica, Tonya and Summer do excellent work whenever they clean my home. They are professional, courteous and their attention to detail is exceptional.... I love having the ladies come to my home, they NEVER disappoint me.
Jim G.
Jan 2018
Very good!
JUDY F.
Oct 2017
They come every other week.
Joyce E.
Oct 2017
They would come and be done in an hour, I was suppose to get 2 hours, and sometimes they would have 2 people out, they might work 45 minutes. When I complained they told me that it was like getting 2 hours because I got 2 people. Eventually I just stopped using them. Price was really competitive. They were very professional when they were here.
Daniela T.
Jun 2017
They lady that first came interest me, maybe it was her business...I don't know. She has other young girls come to work. She didn't...she just came a little bit to supervise and then left. I wasn't impressed with their work. They were very professional, very nice, ?the girls were very nice but, I don't know...she was in my bathroom for about an hour and I thought wow when she come out of my bathroom it's going to be...it was like the same; I saw no difference. I was like what was she doing in here? There would have been a second appointment, I guess to...and then maybe ongoing; but I stopped because I wasn't thrilled. I saw no difference. I don't want to pay for anything I saw no difference. It's the quality, that's what I'm talking about.
Jim G.
Feb 2017
great job, just as always
Keith T.
Jan 2017
They performed very professionally.
Victoria S.
Jan 2017
Well. Trust their teams to come in my house when I am not home. Have had a couple of nic nacs broken, but they respond with apologies and credit my account for the value with no issue. Accidents happen.
Penelope F.
Jan 2017
Wonderful job every time.
Kendra M.
Jan 2017
Reliable thoroughness, although some weeks are shockingly great, while others are only ok.
Bnnie W.
Jan 2017
Excellent and professional. Everything looks great and smells nice when they leave.
Victoria S.
Nov 2016
Great. Have been using for a couple of years.
Jim G.
Nov 2016
great, as promised.
Alice B.
Oct 2016
Great. They are very responsive when I need contact them.
DIANE E.
Oct 2016
Great! They are awesome. I have been using them for many years and have been very happy with them. I used to have every other week service but sadly had to cut down to once a month.
Dayna C.
Jul 2016
Consistently bad. This company uses a rotating team, with each team specializing in one deep clean area. The initial two cleanings were impressive, and then the team approach began. This is where we ran into issues, like whole areas being left uncleaned, lights consistently left burning, garage door left up when they left, front door left unlocked when they left, furniture and furnishings left in consistent disarray, etc. Each complaint was met with scorn and always an excuse was given, rather than a simple: "okay, I'll let that team know, and we'll work on it."
JUDY F.
May 2016
unknown
Jerry S.
Apr 2016
unknown
Kendra M.
Mar 2016
unknown
Richard E.
Feb 2016
unknown
Penelope F.
Jan 2016
unknown
Keith T.
Jan 2016
unknown
Robert E.
Jan 2016
unknown
Kari S.
Nov 2015
unknown
Sally G.
Jun 2015
unknown
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
The Cleaning Authority is currently rated 4.4 overall out of 5.
The Cleaning Authority accepts the following forms of payment: CreditCard
Yes, The Cleaning Authority offers free project estimates.
No, The Cleaning Authority does not offer eco-friendly accreditations.
No, The Cleaning Authority does not offer a senior discount.
No, The Cleaning Authority does not offer emergency services.
No, The Cleaning Authority does not offer warranties.