SPEED'S TOWING OF VANCOUVER

~ 1 hr. to show up. sent rollback instead of front wheel lift as requested. Took one hour to move because of wrong truck and cost $200! If driveway wasn't uphill I could have pushed the car home in less time. Speed's would have spent half the time if they had sent the truck I asked for. I should have asked for price quote in advance and sent truck away when the wrong type showed up. I donated the car to Habitat for Humanity, their company sent the proper tow vehicle and the driver was hooked up and gone in 10 minutes.

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It went from bad to worse. Three days later, I got a letter from Speed's saying that my car was abandoned and would be sold at auction if I didn't pay for the tow and storage. They took my car with my permission, but did not take it where I requested it be taken. I didn't abandon it. In subsequent letters back and forth, they claim I said I couldn't pay for the tow which is why they took it to their yard. I never said any such thing! They have made false claims regarding conversations between myself and their driver as well as the office lady I dealt with in person at their office. As it stands right now, the last letter I got from them with a balance said I owed $1363.13 for a $255.00 tow they didn't deliver where I directed.

Their price was awesome, everything else was expensive with a lot of other charges like mileage. They came with a long bed and towed the vehicle. It was a straight up cost of $72.58. Sue was the one I spoke with and she was very courteous.

They are prompt, nice, reliable, highly skilled, and I would recommend them to others.

THE GUY LAUGHED AND JOKED ABOUT IT NOT BEING A BIG DEAL THAT MY HUSBAND LOCKED HIMSELF OUT OF THE CAR WHILE IT WAS RUNNING. HE SAID IT HAPPENS MORE OFTEN THAT WE WOULD THINK, PLUS HE ONLY CHARGED US $40 WHICH WAS GREAT.