The Piano Hospital people were wonderful to work with. We just moved and the piano was in desperate need of a tuning. They were able to work with our schedule and see us on a Saturday morning. The tuner was excellent! He was very nice and did a great job. I would definitely recommend them again.
Description of Work: Piano tuning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Millie M.
05/2015
5.0
piano tuning
 + -1 more
unknown
Description of Work: My piano was well tuned, and treated gently in the process. The tuner was a blind young man who was very skilled and pleasant. I plan to use them in the future.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$170
Robert R.
02/2015
5.0
piano tuning
 + -1 more
The piano tuner arrived on time, was very pleasant and courteous, and did a great job tuning my piano. I have been using Piano Hospital for several years and am always pleased with their work. Scheduling is easy and everyone behaves with a high degree of professionalism.
Description of Work: Tuned my upright piano.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$115
Teresa H.
02/2013
1.0
piano tuning
 + -1 more
The piano tech was very rude; he was blind and judged my piano the moment he stepped into my home. He arrived 15min early for the appointment and my husband let him in. He called me on the phone, and told me I had a wreck of a piano, he said it was wretched! I use my piano professionally; I have a baby grand piano and I was offended by his comments. He said it would cost over 3000.00 to fix the problem and right now I'm looking to get a second opinion. My husband and I tried having private conversation in another room and he listened in on it! I did not like how we were being treated and that he talked down to my husband because he was not a musician. His executive assistant drove him to my home and she was rude as well. It was such an uncomfortable situation in my own home and I am baffled that 2 people would enter my home and treat me so disrespectfully. I would never recommend them! The piano tech told me if he replaced the one string I needed replaced then before too long the string next to it would break. It wasn't even a half hour after he left that the string broke. I believe the string appeared to be cut. He didn't even tune the piano and only tuned the one note that he replaced. I feel that they over charge and want to scare people to spend more. I was not happy with them at all.
Description of Work: They tuned the piano and replaced one string.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$175
ann S.
11/2012
5.0
piano tuning
 + -1 more
We had our piano tuned after 7 years and two moves, so our piano was is serious need of attention. Les Fitzpatrick arrived right on time and tuned our piano. He was so professional, friendly and personable and he was a pleasure to work with. Our piano sounds great and we have no complaints!
Description of Work: Piano tuning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Response from PIANO HOSPITAL
Thank you Member! We take great pride in our customer service!
William C.
06/2012
5.0
piano tuning
 + -1 more
Don Mitchell arrived on time with the Executive Director driving him. Don (who is blind himself) is actually one of the instructors at the Piano Hospital (aka - School of Piano Technology for the Blind) where they teach piano tuning and repair to blind and visually impaired students. The regular tuner was off that day, so Don filled in and did an excellent job.
Description of Work: Tuned my piano. Piano was tuned by the Piano Hospital six months ago. However, because it had been quite a few years since it had been tuned previously, they recommended a follow up tune up in six months to "secure" the tune up.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
William C.
02/2012
5.0
piano tuning
 + -1 more
The tuning went very well overall. No complications, no muss, no fuss! I will definitely use this company again.
Description of Work: The technician (Wes) arrived exactly on time and went right to work. He was very professional and did a great job. Since our piano hadn't been tuned in about 5 years, it needed to be tuned "twice". This was expected and we were told this might be the case when we scheduled the appointment. The price was slightly higher than the standard rate but well worth it. Wes finished on time and was very courteous.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$159
Lori L.
09/2007
5.0
piano tuning
 + -1 more
Right away he noticed there were 2 strings broken. He tuned the piano to itself due to its age and also gave us advice on what to restore and how much that would likely cost. We were VERY pleased and have already mentioned the Piano Hospital to a few friends.
Description of Work: Tuned our 1888 Steinway Upright Grand Piano
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$95
GEORGE & CATHERINE S.
01/2007
5.0
piano tuning
 + -1 more
We hired them based on reviews on Angie's List and we were not disappointed. They arrived exactly on time. They were very polite and professional, and took the time to do the job right. I would definitely hire them again.
Description of Work: They tuned our upright piano which was very out of tune.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$140
SCOTT W.
07/2006
5.0
piano tuning
 + -1 more
Excellent service on the phone to schedule the appointment and by the technician on site. A high quality job, very professional. Will use them again.
Description of Work: Double tuning done on grand piano after moving it cross country.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$135
LAURA M.
10/2005
5.0
piano tuning
 + -1 more
THEY DID A GREAT JOB.
Description of Work: THEY TUNED MY PIANO.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
DAWN L.
08/2005
5.0
piano tuning
 + -1 more
THE PIANO REPAIRMAN CAME TO OUR HOUSE TO LOOK AT THE PIANO AND GAVE US AN ESTIMATE. IT WAS A LITTLE STEEP BUT SINCE IT IS ALMOST AN ANTIQUE WE HAD TO GET IT DONE. THEY DID AN EXCELLENT JOB AND WE WILL HAVE THEM TUNE IT IN THE FUTURE.
Description of Work: DURING OUR MOVE MY HUSBAND'S GRANDMOTHER'S PIANO LEG WAS BROKEN. WE ASKED THE PIANO HOSPITAL TO FIX IT.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
LAURA S.
07/2005
5.0
piano tuning
 + -1 more
AS ALWAYS, THE PIANO HOSPITAL DOES EXCELLENT WORK. OUR PIANO IS NEARLY AN ANTIQUE AND THEY HAVE ALWAYS MAINTAINED IT WELL. THEY ARE A TRAINING FACILITY FOR BLIND PERSONS IN THE ART OF PIANO TUNING.
Description of Work: SEMI-ANNUAL TUNING OF OUR 1922, STEINWAY, DUO-ART GRAND PIANO. THIS WORK IS PERFORMED GENERALLY BY A BLIND TECHNICIAN.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90
MARIE S.
06/2005
5.0
piano tuning
 + -1 more
THE PIANO HOSPITAL DID A VERY GOOD JOB TUNING MY PIANO. I HAVE ALWAYS HAD WORK DONE BY THEM, BECAUSE I HAVE BEEN EXTREMELY PLEASED WITH THEIR SERVICE. THE PIANO HOSPITAL HIRES BLIND PEOPLE TO TUNE PIANOS. THEY WERE RUNNING LATE AND GAVE ME CALL GIVING THE APPROXIMATE TIME THAT THEY WOULD BE ARRIVING. THEY WERE WITHIN 10 MINUTES OF THE ESTIMATED TIME. THE DRIVER AND THE TUNER WERE EXTREMELY POLITE.
Description of Work: THE WORK THAT I HAD PERFORMED BY THE PIANO HOSPITAL WAS TO TUNE MY PIANO. I HAVE A SMALL UPRIGHT PIANO.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
Brot B.
06/2005
5.0
piano tuning
 + -1 more
THE PIANO HOSPITAL HAS GREAT CUSTOMER SERVICE FROM THE PHONE TO YOUR DOOR. I ESPECIALLY APPRECIATED THE FOLLOW UP PHONE CALL TO CHECK ON THE REPAIR. ALSO, THEY GIVE VERY FRIENDLY REMINDER CALL FOR YEARLY PIANO TUNING WITHOUT BEING PUSHY. TRUE SERVICE.
Description of Work: A REPRESENTATIVE FROM THE PIANO HOSPITAL CAME TO MY HOME TO REPAIR A PEDAL AND TUNE MY PIANO.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
SHAWN K.
06/2005
5.0
piano tuning
 + -1 more
EMIL FRIES SCHOOL PIANO TUNING and TECHNOLOGY DID A VERY GOOD JOB. THEY WERE VERY PROFESSIONAL, PROMPT AND A PLEASURE TO WORK WITH. I WOULD USE THEM AGAIN.
Description of Work: I PAID TO HAVE SOMEONE COME OUT AND TAKE A LOOK AT MY PIANO AND TO HAVE IT TUNED.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
KELLEY B.
06/2005
5.0
piano tuning
 + -1 more
WHAT A WONDERFUL ORGANIZATION! THEY MAKE IT POSSIBLE FOR PEOPLE TO BUY USED PIANOS, EXPERTLY REFURBISHED BY THEM AND THEN PROVIDE THE FOLLOW UP SERVICED NEEDED. THE GREAT PART IS THAT THEY HAVE TRAINED SIGHT IMPAIRED INDIVIDUALS TO PERFORM TUNING SERVICES. THEY ARRIVE, WITH A SUPER FRIENDLY DRIVER, AT YOUR DOORSTEP AND TUNE AWAY!!
Description of Work: PROVIDED RENTAL OF PIANO WITH OPTION TO BUY AND THEN PROVIDED A ONE YEAR TUNE UP AS PART OF THE DEAL IF YOU PURCHASED THE PIANO.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,100
VICTORIA T.
06/2005
3.0
piano tuning
 + -1 more
THEY ARE, GENERALLY, A GOOD COMPANY. THEY EMPLOY BLIND PIANO TUNERS AND DO A GOOD JOB. THEY ARE ALWAYS WANTING TO SELL YOU ANOTHER PIANO TUNING EACH TIME THEY COME, THOUGH, AND SCHEDULE THE TIME, WHICH IS DIFFICULT TO DO 6 MONTHS IN ADVANCE.
Description of Work: EVALUATED AND TUNED OUR SMALL CONSOLE PIANO, ORDERED AND REPLACED A BROKEN STRING.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0
Yes, I recommend this pro
$85
Response from PIANO HOSPITAL
We no longer schedule 6 months in advance just for that reason. We will send out a reminder postcard or email when it is time to tune your piano again.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Piano Tuning
FAQ
PIANO HOSPITAL is currently rated 4.7 overall out of 5.
Monday: 8:30 AM - 4:30 PM
Tuesday: 8:30 AM - 4:30 PM
Wednesday: 8:30 AM - 4:30 PM
Thursday: 8:30 AM - 4:30 PM
Friday: 8:30 AM - 4:30 PM
Saturday: 8:30 AM - 4:30 PM
PIANO HOSPITAL accepts the following forms of payment: American Express,Check,MasterCard,PayPal,Visa
No, PIANO HOSPITAL does not offer free project estimates.
No, PIANO HOSPITAL does not offer eco-friendly accreditations.
No, PIANO HOSPITAL does not offer a senior discount.
No, PIANO HOSPITAL does not offer emergency services.
Yes, PIANO HOSPITAL offers warranties.
PIANO HOSPITAL offers the following services: PIANO TUNING, REPAIRS, EVALUATIONS AND PIANO SALES