Description of Work: Thorough cleaning of large old wall clock. IT did not run at all prior to bringing it in. It did take awhile but am satisfied with the outcome.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$135
Linda W.
02/2016
3.0
clock repair
+ -1 more
unknown
Description of Work: The grandmother clock had been stored for a while and was originally purchased as used. I called to have it cleaned and inspected. The gentleman came on 29 or 30 September, looked at it, dismantled the insides and took it with him. I called a month later to find out the status and was told that clocks need to acclimate and stuff, so I said OK, I understand. I called again in December, after 3 months and asked again. I was told it was ready and they made an appointment. No one showed up, but he did call later that evening to apologize saying another customer took more time. We made another appointment for installation a few days later. No one showed up and no one called. I waited close to another month to ask about it. An appointment was made and kept. The clock works better than before and looks good. I believe they do good work at a reasonable price, but customer service is not high on their to-do list.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
3.0
punctuality
2.0
Yes, I recommend this pro
$350
Jeannette B.
01/2016
5.0
clock repair
+ -1 more
unknown
Description of Work: Replace electric clock works on kitchen clock. Went great
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$35
Harvey B.
12/2015
4.0
clock repair
+ -1 more
unknown
Rating Category
Rating out of 5
quality
2.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$200
Mona I.
09/2015
5.0
watch repair
+ -1 more
.
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
$5
Cheryl R.
08/2015
5.0
clock repair
+ -1 more
We inherited an older grandfather clock from my mother. The chimes never worked correctly and it eventually stopped running all together. I called to ask about pickup and delivery costs and decided to take it to the shop myself. Elisa checked it out and estimated $300 to repair it. About six weeks and 2 or 3 phone calls later he told me it would be another $60 and it would be ready next week. Two weeks later and another phone message to the shop resulted in a call back that it was ready to pick up. I got it home and it ran perfectly, but the chimes were still not right. I called the shop and was told that Elisa was out doing house calls and they would let him know. He came by that same afternoon, made a couple of adjustments and it's now as good as new. This is a two man operation and they are very busy. If you are not in a hurry, you will be satisfied with the quality of their work.
Description of Work: Repaired our old grandfather clock.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$360
Jon W.
07/2015
5.0
clock repair
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$135
Christine W.
06/2014
5.0
clock repair
+ -1 more
I'm satisfied with them. They were very nice. I would have wished he might have touched bases with me in the mean time but I know he's got a lot of clocks that he's working on and he's an older gentleman so I called him.
Description of Work: I called O'Clock Shoppe for clock repair. This guy has to repair what another guy damaged.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
4.0
Yes, I recommend this pro
$150
Raymond C.
05/2014
5.0
antiques, clock repair
+ 0 more
unknown
Description of Work: I had a brass ships clock that was losing time and an antique pendulum wall clock that needed spring replacement and general reconditioning. Due to very positive experiences in the past I made the nearly fifty mile trip to the O'clock Shoppe and dropped off the clocks for service. Due to work load at the shop I was given a time estimate of three to four weeks which was acceptable to me. I was pleasantly surprised to get a call after two weeks saying the clocks were both ready. I drove down and picked the clocks up finding that not only had the repairs been done but the brass clock was polished. I am very happy with the service and will take any clocks I need to have serviced back to The O'clock Shoppe.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Paul N.
04/2014
5.0
clock repair
+ -1 more
Easy. He called and kept me informed throughout the process, even when the part was delayed.
Description of Work: Cleaned and repaired a wind up mantel clock that never really ran well from the day I bought it. It now keeps accurate time. I'd given up on the clock since the shop in Portland where I bought it didn't seem that interested in fixing it. O'clock shop found a part that needed repair while giving it a thorough cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
LINDA M.
02/2014
5.0
clock repair
+ -1 more
This is the second time I have used their services and I will go back to them as needed. The clock works again, and the people are very knowledgeable. He explained to me how the clock was constructed, its age, and could tell me the approximate value. It is an added pleasure to go to his shop to see all the beautiful clocks he has on display. A good craftsman. I recommend the O'Clock Shoppe for reliable repairs.
Description of Work: My antique wall clock had stopped working and I took it in to have it cleaned and put back in order.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$150
Pamela C.
12/2013
5.0
clock repair
+ -1 more
I took a clock for repair. He looked it over and told me it was not worth fixing. I appreciated that he took the time to look and give me his honest opinion.
Description of Work: .
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
Christy B.
10/2013
5.0
clock repair
+ -1 more
I brought my clock in on July 13, 2013 and Mr. Johnson gave me a date it would be fixed by that seemed reasonable. I received a call from him when it was finished and I was pleasantly surprised that it was sooner than the date he originally said!! He was very professional in dealing with us, and very prompt and courteous. We could tell he did a very good job on my clock, and it's working great now. The store itself is very fun to go to as well!! He showed us some of his grandfather clocks which were beautiful!! We will definitely go back if we need a clock fixed or looking to buy a clock!!
Description of Work: Fixed my decorative desk clock.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$25
Victoria N.
11/2012
5.0
clock repair
+ -1 more
It went very well - he diagnosed the problem, fixed it in just a few minutes, and was extraordinarily satisfactory.
Description of Work: Lee came out to the house the same day we called. He was very professional, obviously knew his business, took care of our grandfather clock problem in just a few minutes. We will most certainly be calling him again should the need arise.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
William I.
10/2012
5.0
clock repair
+ -1 more
The work wa perfect--the clock is working as good as new. On time service, and very professional. i would recommend them for anyone who has a grandfather clock that needs andy type of repair or service.
Description of Work: O'Clock Shoppe reinstalled all the parts of a grandfather clock after the clock had been moved from California and refinished. The work was perfect--the clock is working as good as new. On time service,and very professional. I would recommend them for anyone who has a grandfather closck and needs any type of repair or service.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$95
Patricia E.
11/2011
5.0
clock repair
+ -1 more
I
Description of Work: I took in 3 different types of clocks to be repaired and received an estimate of cost within 2 hours. I had two repaired and they were ready the next day. The gentlemen were helpful, professional and obvisouly skilled in their profession. I would recommend them, and have, to anyone for clock repair. The clocks run and keep perfect time, something they haven't done in years and years. The clocks were an antique, art deco and a wood wall clock.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$55
Curtis S.
08/2010
5.0
clock repair
+ -1 more
All went very well. The estimate was prompt and acurate.
Description of Work: We had two clocks worked on. One was cleaned and repaired, the other cleaned. He also checked two watches and put a new battery in one. Pleasant, professional and honest.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Hildy M.
11/2009
5.0
clock repair
+ -1 more
I’ve been there twice and I’ve been incredibly impressed with them. When I went there, they were thoroughly professional and friendly. They finished the work quickly. Their prices were incredibly reasonable. I’ll definitely use them again in the future.
Description of Work: I used O’Clock Shoppe for clock repair. It has been a while since I last used their services. They repaired my wall clocks.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Anthony B.
05/2009
5.0
clock repair
+ -1 more
see above
Description of Work: I called the fellow to ask about bringing in my grandfather clock for repair. He was able to diagnose and fix the problem over the phone. I will certainly be driving the extra distance to take him my repair business in the future.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Karen P.
12/2008
5.0
clock repair
+ -1 more
All I had to do was drop the clock off. They knew right away what the problem was. It took them only a few days to do the work. I picked it up and it's run great since.
Description of Work: I had them repair an older clock by replacing some parts.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$15
CHERYL L.
09/2008
5.0
clock repair
+ -1 more
It was done quickly, and works well. I appreciated the advice, and that they are happy to look at it if any problems come up.
Description of Work: I took in an older electric clock that wasn't working. I was advised that the cost to repair it as it was would be about $150, but an alternative was to put a battery operated works in it. The cost of that was only $31 with a senior discount.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$31
SUSAN H.
09/2006
5.0
clock repair
+ -1 more
Very pleasant person. Not pushy.
Description of Work: Checked out my old clock and showed me that is was the wrong battery. Replaced the battery and gave me ideas to clean up the clock. Charged me for the new battery and sent me on my way.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1
JESSICA S.
08/2006
5.0
clock repair, antiques
+ 0 more
The diagnosis was free. I was very pleased with the cleaning fee of $103 after tax. Between the diagnosis and the cleaning the clock was in the shop for two weeks. It now keeps time and chimes as normal. I would use their services again.
Description of Work: Diagnosed and cleaned an antique German wall clock.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$103
SHARI B.
05/2006
5.0
clock repair
+ -1 more
Excellent.
Description of Work: Repaired 2 wall clocks.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$45
KRISTIN F.
06/2005
5.0
clock repair
+ -1 more
VERY PLEASED WITH PROFESSIONALISM, RESPONSIVENESS, COURTEOUSNESS AND CARE THAT THE STAFF AND REPAIR FOLKS EXHIBITED. TREATED MY CLOCK AS THOUGH IT WAS THE MOST IMPORTANT ITEM THEY WERE WORKING ON.
Description of Work: REPAIRED CHIMES AND TIMING MECHANISM ON AN HEIRLOOM WESTMINSTER CHIME CLOCK.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Contact information
14602 NE FOURTH PLAIN BLVD Suite E, Vancouver, WA 98682
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Clock Repair,
Antiques,
Watch Repair,
Piano Tuning
FAQ
O'CLOCK SHOPPE is currently rated 4.9 overall out of 5.