Quality Is Our Craft. Customer Service Is Our Passion. Our job is to earn your happy referral with every interaction. Cost is determined by the job. No additional travel charges. Timely response to phone or email inquiries. 20+ years roofing experience. LICENSE # MATRIR*921K1 (WA) 189971 (OR). May contact via email, phone or stop by the office, someone is always here during normal business hours.
Business highlights
18 years of trusted experience
Emergency Services Offered
Services we offer
Residential & light commercial remodeling, roofing & repair; New construction; Tear offs/ReRoofing; Metal roofing; Roof cleaning; Moss treatment & Gutter cleaning. Insulation installation and inspection; Roof certifications and Realtor inspections.
Description of Work: They took off old roofing and put a new roof on our 2 story home in Vancouver. They found an issue with a furnace flue pipe and helped us work with another contractor to get it fixed. They worked with us to coordinate the services and timing of the work done. Job was done when scheduled and completed in a timely manner. Area was left clean.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Matrix Roofing
Thank you so much for the great review. We appreciate that you took the time to enter your thoughts about our company. The employees that worked on your home will be happy to hear that you like the work that they completed. All our best to you!
Marjorie C.
07/2015
3.0
roofing
+ -1 more
unknown
Description of Work: Once we realized that this company used rolled roofing, heat sealing it we concluded that's not the roof we wanted. Had we been intending to flip the house not continue to live here for many more years we might have considered it. Husband/Wife company...communication skills/messages could be improved but overall were decent, friendly folk. Just be sure to ask lots of questions so that you know exactly what is being offered. This was a lesson for us.
Rating Category
Rating out of 5
quality
1.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
2.0
Response from Matrix Roofing
Thank you for taking time to send in a review. We're a little confused as we haven't performed any work on your property and both of our bids for you back in August of 2014 were for tear off and replacement with composition shingles. Did you perhaps get us confused with another company??
Jeffrey B.
04/2015
5.0
gutter repair, roofing, siding
+ 1 more
unknown
Description of Work: Replaced roof
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,000
Response from Matrix Roofing
Thanks so much for the kind review, and for taking the time to write it. We hope we earned your trusted referral and wish you all our best in the coming years.
Gary H.
02/2013
5.0
roofing
+ -1 more
I was very impressed with Matrix. From their punctuality, neatness and overall quality of work it was a top-knotch operation. They started on the appointed day and time and finished within their estimate of both time and price. They worked quickly and efficiently, completing the (big) job in just a few days. There was a break in the weather so they took advantage of it and even worked over the weekend! I would highly recommend Matrix for a quality job, honest dealings and good pricing.
Description of Work: Matrix replaced our 20 year-old composite roof as well as 4 skylights. This included the main roof as well as the roof on our (added-on) patio cover.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$9,000
Response from Matrix Roofing
Thank you for taking the time to review our company. We appreciate the comments and the favorable review. Please let us know if we can be of any further service to you, or if any of your friends or family need assistance. Wishing you all the best !
Kelly C.
12/2012
5.0
roofing
+ -1 more
I called and spoke with Joe who happened to be close by and offered to come right over and look at our roof. He was here in about 15 minutes. One of his employees inspected the roof and took pictures of the problem on his phone so I could see and understand the problem, which was very helpful. They gave me their honest assessment, even though it meant that a repair didn't need to be done immediately. I would definitely hire them to do the repair in the future.
Description of Work: Inspected roof to find the cause of a leak on our ceiling
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Matrix Roofing
Thank you for taking the time to review our company, we really appreciate it. We view each person as a potential lifelong customer and strive to always give you our honest opinion, even if it means we won't be doing work for you at the moment. Hopefully you'll remember our company when the time does arise to re-roof your home or the home of a friend or family member. All our best, Matrix Roofing
MINDY N.
10/2012
5.0
roofing
+ -1 more
Only thing I would add would be to make sure every window that does not have eaves should be covered with tarp or plywood.
Description of Work: Joe was very punctual in setting up a date for a tear off and reroof. He made great recommendation of the appropriate product to use His crew came on time and did a very meticulous job of tear off and repair of some pieces of plywood. They cleaned up all the scuff marks from falling asphalt shingles. One of our windows were scratched from falling shingles. It took a while before it could be replaced but that is not their fault. They went the extra mile to complete everything as they had promised and paid for the damaged window to be fixed as well. I would definitely use them again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$5,300
Response from Matrix Roofing
Thank you for the great review. We're glad that you're happy with our overall work including the replacement of the damaged window. Roofing is a messy job and occasionally small problems arise. We make sure we take care of any issues as promptly as possible to assure your happiness as our continued customer. We appreciate the suggestion of adding plywood over the windows and have implemented this on several jobs since yours. All our best, Matrix Roofing
Deborah K.
09/2012
5.0
roofing
+ -1 more
Joe's crew carefully removed (and disposed of) the old roof. They installed the new roof and replaced 2 old skylights. They took extra care of all the plantings and fish pond that were close to the house. I am recommending them to all my neighbors!
Description of Work: Removed old roof and installed new one
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,200
Response from Matrix Roofing
Thank you for taking the time to review our company, we appreciate it. Your gorgeous landscaping was pointed out to our crews during their safety meeting and we're very happy they took the extra time to protect it during your tear off and re-roof. We realize that your gardens were a source of pride and wanted to make sure you could happily recommend our service. We appreciate your business and look forward to meeting your neighbors and friends. Take care!! Matrix Roofing
Michial S.
07/2012
5.0
roofing
+ -1 more
They were great. We had no issues with them. We got them from Angie's list. They were professional. They were able to do the repair the next day. They were very responsive. The price was good.
Description of Work: I used Matrix Roofing for roof repair.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,300
Response from Matrix Roofing
Thank you for the great review. We're glad that you're happy with our work and look forward to any help we might offer you in the future.
Richard S.
03/2012
5.0
roofing
+ -1 more
Contacted them through the list by e-mail. Joe came over and gave am estimate including the cost per sheet of plywood if replacement was needed. He found a seem in the weather and finished the job before the next storm. We are very with the job. Joe alsod in arranged for a gutter contractor to replace and install new gutters. Both price and quality are great.
Description of Work: Relpaced existing shingles. Rpaired underlayment where necessary.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,500
Response from Matrix Roofing
We appreciate your kind words. Glad we could fit you in between the storms, it's been a crazy Spring here in the NW for sure. We hope that your new roof and gutters bring you years of drip free happiness!
Diane D.
03/2012
5.0
roofing
+ -1 more
The work was great. They were on-time and very polite. They covered the bushes under the roof. When my children were home they interacted with them very well and when the job was done they went through and used a metal detector to check for any nails or staples that landed in the yard.
Description of Work: New roof.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,800
Response from Matrix Roofing
Thank you for taking the time to submit your response. We are so pleased that you had a great experience working with our company. We wish you all the best and look forward to serving any roofing needs you, your family or friends may have in the future. Take care, Joe
Fred D.
10/2011
5.0
roofing
+ -1 more
.Joe and his crew worked from dawn to dusk. Incredible work ethic, hardly stopping for lunch. They did the job in 2 days. Amazing. If it weren't for the flat roof, they could have finished in 1 day. They did a great job in protecting the plants around the house by covering them with tarps and afterwards cleaning up the debris especially the nails. Whenever there was a decision to be made, Joe presented the options with their consequences to me and left the decision up to me. Joe has lots of experience and knowledge. He is easy to talk to and a good listener. I would definitely call on him again and refer him to others who are seeking a roofer they can trust; one who is knowledgeable and skilled. Joe and his crew inspired me to work hard and do a thorough job.
Description of Work: 2 projects: 1) involved flat roof where water collected and leaked. Work involved analysis of water flow, some carpentry, layout of gutter to direct water flow away from house, tear off, installation of plywood, felt, shingles. Torched to seal shingles. 2) the other project involved the house with several leaks. Work involved tear offs, replacement of old shredded plywood, installation of felt, new shingles, flashings and vents.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$9,000
Response from Matrix Roofing
Thank you for your kind words member. We appreciate your feedback and the specifics for potential future customers. I will let the guys know how pleased you are ~ we provide all employees involved with a copy of your report. Take care, Joe
Gina L.
08/2011
5.0
roofing
+ -1 more
Working with Joe has been a wonderful experience from start to finish. His new roof estimate was very reasonably priced. I had many questions for him and he always responded within a few hours. The times we scheduled to meet in-person, he was always on time, sometimes even a few minutes early. The day the crew arrived, they were also on-time and worked all day hoping to get the new roof done that day. They ran into some unexpected issues from poor work that had been done previously by a separate gutter company and those repairs set them back about half a day. They returned the next morning (on time) and finished the roof by noon. Joe honored the original bid even though the crew put in several hours extra for the unexpected repairs. I am extremely impressed with Joe and his crew and highly HIGHLY recommend his services.
Description of Work: Complete tear-off of old roof. Repair of misaligned structure on roof and gutters. Addition of 5 roof vents. Re-roof with new composition shingle.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,600
Response from Matrix Roofing
Member, thank you for your kind words. We appreciate your time in posting this report and are pleased you were happy with our work for you. I shared this information with my employees, I am lucky to have such a great crew. Take care, Joe
Dorinda C.
07/2011
5.0
roofing
+ -1 more
I got Maxtrix Roofing from the monthly catalog that comes out. Joe was the first person I called and after talking to him, I gave him my business and didn't bother calling anyone else. He didn't have to come out for an estimate, I told him what I needed, he gave me a price and asked what color the roof was. We made an appointment for the following Tuesday. It turned out that Joe couldn't make it and he called me and asked if I would mind if he came first thing in the morning. I told him I wouldn't be home and he said it didn't matter. He made the repairs and emailed me the invoice for excatly the price we had discussed. He did an excellent job.
Description of Work: In the process of selling my home and during the inspection found that 3 singles needed to be replaced.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$150
Response from Matrix Roofing
Member ~ it was a pleasure to work with you and thanks for the nice comments. I hope you are enjoying your new home. Take care, Joe
Greg S.
05/2011
5.0
roofing
+ -1 more
Joe's crew did a good job, came in at the estimated price, and did the job within the time frame expected (allowing for weather). They did a good job cleaning up afterward (much appreciated). Joe's bid was not the lowest bid but was on the lower end, within 3%. I went with Joe because of his Angie's list reviews and am pleased that I did. Joe is a nice guy to work with, he returns calls and emails within expectation (again much appreciated).
Description of Work: Joe's crew tore off the old roof , the wood sheeting under it, and installed all new sheeting, metal, vents, felt paper and new comp roof. Joe arranged for the permit as well.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,500
Response from Matrix Roofing
Thank you for taking the time to put in a favorable review. We work hard to be sure jobs are completed on time and on budget with a special emphasis placed on customer service. I hope things are going well for you. Take care, Joe
Bob A.
04/2011
5.0
roofing
+ -1 more
Joe Marvin of Matrix Roofing was very prompt and responsive. Came out same day as called to give an estimate. Joe gave what he thought was the "worst case" estimate. Actual bill was $100 below that. Arrived when he said he would and finished the job the same day. Did a good cleanup after the job was completed. Joe was friendly and easy to work with. I highly recommend this company.
Description of Work: Repair leaks in roof by replacing shingles and flashing where necessary. Also replaced wood which had rotted from excess moisture where needed. Cleaned roof and gutters.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,100
Response from Matrix Roofing
Member, it was a pleasure to work with as well. We're happy to have helped with the leak and glad it turned out to be less expensive than we originally quoted.
KAREN C.
03/2011
5.0
roofing
+ -1 more
I had a leak in my roof which we believed to be due to a lack of roof to wall flashing. There were also holes that needed to be filled. When he removed the shingles he discovered there was flashing but it had been placed incorrectly and there were drainage holes that had been filled, causing drainage to re-route into the wall. He unplugged the holes and replaced the flashing and the shingles.
Description of Work: Joe was extremely nice and very professional. He went out of his way to do the job today when he really wasn't available, because he didn't want me to go through another week with a leaky roof. His price was reasonable and I believe he was very honest in pointing out what was wrong and what he could do to fix the problem. I would highly recommend this roofing company.
Rating Category
Rating out of 5
quality
3.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Response from Matrix Roofing
Thank you for the great report, it was a pleasure to work with you as well. Please let us know if there was something we could have done better to receive an "A" for your Quality rating. We'll gladly come out and fix any concerns you may have. Take care, Joe
Ernest S.
02/2011
5.0
roofing
+ -1 more
Extremely well. The work was performed on time and with good quality workmanship. There were a few minor problems (not Matrixes fault) which they gladly fixed the next day without any hassle. Hire Matrix roofing for your next job.
Description of Work: Complete tear off of old roof and installation of a new one.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
Response from Matrix Roofing
Member, We appreciate your kind review, thank you. Take care, Joe
Ellen N.
10/2010
5.0
roofing
+ -1 more
Joe provided a competitive quote and then the addresses of homes he had roofed so I could see how the product would look on my house and detached garage. My overall experience was excellent from start to finish. He and his men were at my home working when he said they would be, were respectful at all times and the quality of the work is excellent. I had been concerned about clean-up as the old roofs had to be removed. The clean up was amazing. Each day I came home and everything was cleaned and the drive swept. I definitely recommend Joe and Matrix roofing.
Description of Work: I have a large home and detached 3 car garage with cedar shake roofing that needed to be removed and a new, 50 year, textured composition roof installed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$27,600
Response from Matrix Roofing
We appreciate your posting such a favorable response. We really enjoyed working with you as well. I shared your report with my employees and they were pleased that you noticed all of their hard work. :) Take care, Joe
Richard H.
09/2010
5.0
roofing
+ -1 more
I saw a stain on our ceiling on Saturday the first day of Labor Day weekend, and saw a vent that had been blown aside, leaving a hole in the roof. After calling another company's emergency hot line, and never receiving a call back, I called Matrix. Joe called right back, and we agreed he could come out Monday morning (on Labor Day), as there was no rain in the forecast. He called back on Sunday, and told me he had seen the threat of rain in the forecast, and suggested he come out immediately. When he arrived, he immediately figured out and solved the vent problem, and then noticed other vents with rubber cracks that could be problematic, and fixed them, as well, as well as some roof tiles that had blown off. For all of that, and coming out on a Sunday on Labor Day weekend, Joe only charged me the minimum call out fee. Anyone with this much integrity and professionalism will get any roofing repair business I have from now on.
Description of Work: Fixed vents, shingles. and caulked problem areas.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Response from Matrix Roofing
Member ~ Thank you for your kind words. I'm glad we had the ability to take care of your roofing needs, holiday weekend or not. It was a pleasure working with you. Take care, Joe
Laura W.
06/2010
5.0
roofing
+ -1 more
I thought they were very professional and quick. They came highly recommended by a friend of mine; she had a lot of really good things to say about them and knew of quite a few roofs they had done. The price was really good and their responsiveness, punctuality, and professionalism were off the charts.
Description of Work: Matrix Roofing gave me an estimate to take the old shingles off my roof and re-shingle.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,000
Response from Matrix Roofing
Thank you for taking the time to write a favorable report for us. Take care, Joe
LISA J.
01/2008
5.0
roofing
+ -1 more
Gave estimate for entire portion of roof that needed to be redone. When we indicated we were interested in just fixing the leak at this time, he happily complied, adjusting his estimate for just the necessary repair. Communication was great - his response was quick and work was scheduled to be completed within a few days. He arrived when he said he would and completed the work quickly and promptly. We were very pleased with the entire experience and will use him this summer to have the entire portion redone.
Description of Work: Repair to a portion of our roof that was leaking.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$375
Response from Matrix Roofing
We appreciate your favorable report. I hope that your repair is still working well and that you'll remember us when it comes time to redo the roof. All my best, Joe
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Roofing,
Gutters,
Skylights,
Siding,
Gutter Cleaning,
Roof Cleaning,
General Remodeling,
Insulation
FAQ
Matrix Roofing is currently rated 4.9 overall out of 5.
Monday: 8:00 AM - 4:30 PM
Tuesday: 8:00 AM - 4:30 PM
Wednesday: 8:00 AM - 4:30 PM
Thursday: 8:00 AM - 4:30 PM
Friday: 8:00 AM - 4:30 PM
Matrix Roofing accepts the following forms of payment: Check,Discover,MasterCard,PayPal,Visa