MATHER & SONS PUMP SERVICE, INC

Mather and Sons were terrific to work with. Prompt service by sending out a technician, Wade, to check out the problem with the pump the very next day. Wade was thorough and explained in detail all problems he found. He then gave me a quote and had a team of very nice men, Omar and Hunter, out the next day to do the work. They were fast, courteous and answered all questions I had. I would highly recommend them for any of your pump or associated needs.

Too bad I had to give them one star; they do not deserve it. Came out to the house and did a band-aid fix, and quoted that we needed a new tank, pump, etc. After waiting three weeks (we called several times and they said they would call back and never did), we went with a different plumber who charged less to fix it than Mathers charged to come out to the house to give us the bogus quote. Needless to say, the leak was fixed in under 2 hours by another company. This is EXACTLY why you need to get more than one quote.

Terrible they tried to sell us a whole new pump for $5000. Hall and sons fixed the problem for less than $100. I recently heard other customers that have had the same negative upselling experience. Stay far away from this company and call Hall and sons.

When the crew arrived on time, they told me that they looked up the county records and said that the well was placed in 1994 and that the pump was original. They said that they will virtually be doing the same labor in replacing pipes to install the manual pump system to hand pump my well that I should have the old pump replaced at the same time. They had the foresight to have loaded the truck with a new pump and all necessary parts. I feared the old pump would fail and they made sense to me. I greatly appreciated them discounting the normal labor for installing the new pump since they were doing virtually the same work already. I was saved several thousand dollars and got a new needed pump and pipes at the same time! I have had them work on our well before and they have always been professional and timely. We live in a mountain community and they are the go too well folks up here in our little community of 90 homes.

They did a very good job. They put parts in without additional charge.

They did a great job!

Mather has been our go-to experts for our well/water system for many years. Since the well is our only source of water when we are in need of help its important that we get a quick response. They have always provided extremely rapid response, efficient service and professionalism. ABOVE & BEYOND: When the tornado hit our home a couple years ago we requested they build a new industrial strength clothesline for us and they delivered the finest clothesline poles in the county! They feel like family. Thanks to the Mather Team!!!

Mather and Sons kept in contact with us about the date and time of the service throughout the prior week.
After hearing from them earlier in the morning that they were to arrive, we asked if they had a catch tub they could bring with them (our older pressure tank produced a lot of moisture from condensation during the summer months).   They said they had one and would bring it with them.  The tub cost the same as those found at Lowes/Home Depot.
They showed up at 09:00 for what they warned could be an all day job.  One crew worked on pulling out and changing the well pump while another crew changed out the pressure tank, corrected plumbing issues created by the original owner of the house, and installed extra valves to make it easier to change out the filter system.  They brought a new house filter system with them but were more than happy to install the new system we had already purchased somewhere else.
When the work was done they tested the system and found a leak up at the well.  They shut it down, emptied the system and fixed the leak.  They then recharged the system and inspected their work.
They were completely done by 2:00 PM.
They performed excellent service in a timely manner at a competitive price.