Honest-1 Auto Care Vancouver

Auto Service, Auto Inspections, Auto Glass,

About us

About Honest-1: Honest-1® is committed to providing you with a wide range of high quality automotive services. Honest-1 provides full service auto care on all makes and models including light trucks and RV's. A sample of our amenities and personal services to make your visit a pleasant one are as follows: Family Friendly Facilities, Children's Play Areas, Internet Cafe, Complimentary Beverages, Same-Day Service, Free Local Pick-Up and Delivery, No Appointments Needed, Fully Licensed, Insured and State Certified, Free Written Estimates (Pre-Work), Environmentally Sensitive, Computer Systems Experts, Emergency Service, Road Test Analysis Performed Post-Work, Responsible Recycling of Parts, Batteries and Oil, Full Service Automotive Repairs, Extended Warranty Insurances Honored Towing Services Available.

Business highlights

11 years of trusted experience

Services we offer

ASE certified mechanics, oil change & 21 point inspection, eco oil change & eco-tuneup, air condition service, radiator, fuel injection, automatic transmission,, battery, alternator, starting & charging, system, brake service, factory maintenance, deq emission inspections, same-day service, free local pick-up and delivery, fully licensed insured and state certified, emergency service, secure indoor storage, computer systems experts, road test analysis performed & towing available.

Services we don't offer

Auto body repair.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Discover
Financing Available
MasterCard
Visa

Reviews

4.316 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
69%
4
0%
3
6%
2
6%
1
19%


Rating CategoryRating out of 5
quality
3.8
value
3.1
professionalism
3.9
responsiveness
3.8
punctuality
3.8
Showing 1-16 of 16 reviews

Sheila A.
12/2018
5.0
auto repair, car inspections
  + 0 more
I really trust these guys and value their honest opinions.!
Description of Work: Oil change and inspection of tires, belts, liquids, wipers etc.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Honest-1 Auto Care Vancouver
Hi [Member Name Removed], Thanks a bunch for the kind words and for taking a moment of your valuable time to write a review. We look forward to seeing you on your next visit! Honest-1 Vancouver Crew

Mark K.
09/2017
1.0
auto repair
  + -1 more
They were supposed to test the fuel injection system. They did not have the capability to properly test it as they lead me to believe.
Description of Work: They were supposed to test the fuel injection system.

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Jeremy F.
03/2017
1.0
auto repair
  + -1 more
They wanted $220 just to check the engine light and traction control light. So I decided to just do the oil change, came back 4 hours later and it had not been touched.
Description of Work: Needed a check engine light diagnosed and an oil change.

Rating CategoryRating out of 5
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Honest-1 Auto Care Vancouver
Hello [Member Name Removed]. First and foremost, I would like to apologize for any confusion when you came in to the shop. When you called in for same day service, it was determined that you had two separate issue that needed looked into and you also wanted an oil change. Our Service Advisor informed you that we could get that taken care of through the course of the day, with completion by the end of the day. You came in about 10:00 am, signed the paperwork and dropped the car off. After you left, we received a call in regard to the cost for the two diagnostic charges and cancelled the testing, with us still proceeding with the oil service. We were continuing on with that service to be complete by the end of the day. At about 2:00 pm you returned to the shop and we had yet to complete the oil service. At that point, you did take the vehicle an left. I feel that there was a lack of communication and would like the opportunity to make it up to you. I would like to offer you a courtesy oil service for any inconvenience you may have had. Please contact the store prior to coming in so we can get you on the schedule and we will have a technician ready to promptly give you service when you arrive. Thank you.

Sandra K.
02/2017
5.0
auto repair
  + -1 more
I did have to return to the shop but the problem was immediately addressed.
Description of Work: Radiator replaced

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

mandy R.
02/2017
5.0
auto repair
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Honest-1 Auto Care Vancouver
Thank you [Member Name Removed]. If you have any concerns prior to your next service, give us a call or stop by.

Terry L.
10/2016
5.0
auto repair
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

kimberly A.
10/2016
5.0
auto repair
  + -1 more
all went smooth. I had a service card so no payment during this service
Description of Work: changed oil and rotated tires

Rating CategoryRating out of 5
quality
5.0
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sue T.
09/2016
5.0
auto repair
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

David B.
04/2016
5.0
auto repair
  + -1 more
unknown
Description of Work: Replaced struts and shocks and rear brakes. Fair price, good work, done on time. I use them regularly.
Rating CategoryRating out of 5
Yes, I recommend this pro

Sylvia N.
09/2015
5.0
auto repair
  + -1 more
They were very honest and saved me a load of money off of the estimate I received from the dealer, I was very impressed by their integrity in offering me only what was needed for the repair.
Description of Work: I had an estimate from Ford to replace two wheel bearings for over $1000, this company replaced one for only about $400.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$426

Kristina M.
09/2015
5.0
auto repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Carol S.
06/2015
2.0
auto repair
  + -1 more
unknown
Description of Work: kept changing price and adding new things that had to be done. Wanted to charge for taking apart and putting back together the same parts 3 times instead doing it once because all 3 parts were conected. They implied that they would charge extra because they couid't get one of the parts off. The price should not increase because of the ability of the person to do he job. t took days to get the car back whilr they tried various things to get us to pay extra. Honest should NOT be part of their name.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$460

Jeffrey R.
04/2015
3.0
auto repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0


Maria L.
01/2015
1.0
auto repair
  + -1 more
Do not use Honest 1 Auto Care..they charged me more then what they said and they are twice as much as other repair shops in town..also told me I needed spark plugs at 60,000 and my maintenance guide says 100.000!!! Bad job!! The guy out front told me a price then when I disagreed he went to the back to talk to his boss, he came back and told me the boss accepted the discount. I tried to pay before the work was done but he wouldn't let me, he said it's bad practice to pay first...I would have seen the total at that point and stopped the work! Mike the manager told me he used the same maintenance system as Firestone, I went to Firestone and they said "replace spark plugs at 100,000 miles" So the manual, Ford dealer, Firestone and many other shops in town say 100,000 miles but Honest 1 says 60,000 mile...great for him bad for the customer.
Description of Work: I went in for an oil change...they said I need more work then was really needed.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$319.65

Nancy B.
11/2014
5.0
auto repair
  + -1 more
They were good. Maria the receptionist was very responsive and took the time to double check the correct grade of oil I needed to use for my car.
Description of Work: They changed my oil. I brought in my own oil, which saved me a ton of money. It was nice that they allowed me to bring in my own oil.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$20

Bryndl R.
09/2014
5.0
auto repair
  + -1 more
The services were fine, but that is not what impressed me. It was the FIRST TIME ever I have taken my car into a mechanic and not gotten a list of things that need to be done to the car. They did the diagnostic and everything came up fine (we take pretty good care of our car) and then did the services we asked for. It did take longer than they had estimated, but that was ok.
Description of Work: Transmission Flush and wheel alignment.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$185

    Contact information

    316 SE 123rd Ave, Vancouver, WA 98683

    http://www.honest1vancouver.com

    Service hours

    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Wednesday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 6:00 PM
    Friday:
    8:00 AM - 6:00 PM
    Saturday:
    8:00 AM - 6:00 PM

    Licensing

    Insured

    No License Required for Trade
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Auto Service,
    Auto Inspections,
    Auto Glass,
    Auto Accessories,
    Auto Radiators,
    Auto Transmission,
    Auto Towing,
    Auto Tires,
    Auto Mufflers

    FAQ

    Honest-1 Auto Care Vancouver is currently rated 4.3 overall out of 5.

    Monday: 8:00 AM - 6:00 PM

    Tuesday: 8:00 AM - 6:00 PM

    Wednesday: 8:00 AM - 6:00 PM

    Thursday: 8:00 AM - 6:00 PM

    Friday: 8:00 AM - 6:00 PM

    Saturday: 8:00 AM - 6:00 PM

    Honest-1 Auto Care Vancouver accepts the following forms of payment: Discover,Financing Available,MasterCard,Visa
    Yes, Honest-1 Auto Care Vancouver offers free project estimates.
    No, Honest-1 Auto Care Vancouver does not offer eco-friendly accreditations.
    No, Honest-1 Auto Care Vancouver does not offer a senior discount.
    No, Honest-1 Auto Care Vancouver does not offer emergency services.
    Yes, Honest-1 Auto Care Vancouver offers warranties.
    Honest-1 Auto Care Vancouver offers the following services: ASE certified mechanics, oil change & 21 point inspection, eco oil change & eco-tuneup, air condition service, radiator, fuel injection, automatic transmission,, battery, alternator, starting & charging, system, brake service, factory maintenance, deq emission inspections, same-day service, free local pick-up and delivery, fully licensed insured and state certified, emergency service, secure indoor storage, computer systems experts, road test analysis performed & towing available.
    Auto body repair.

    Contact information

    316 SE 123rd Ave, Vancouver, WA 98683

    http://www.honest1vancouver.com

    Service hours

    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Wednesday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 6:00 PM
    Friday:
    8:00 AM - 6:00 PM
    Saturday:
    8:00 AM - 6:00 PM