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About us
Home Guard Exteriors is a Veteran and Family operated business, headquartered right here in the Pacific NW. Besides offering a wide range of exterior improvement services ranging from roof replacement & repair to window replacement, we set ourselves apart with our focus on remaining eco-friendly. It's our goal to help our customers improve their homes while also reducing their carbon footprint. We also take great care to make sure that our customers receive the service they need at the price that works best for them. Our customers pick and choose what they are going to purchase, which helps them control cost and what their budget is spent on. Even if the customer is not particularly interested in getting involved in the particulars, we'll always take care to provide our customers with the best value for your buck. Call us today! We look forward to earning your business.
Business highlights
Veteran owned and operated
10 years of experience
Services we offer
Fiber Cement Siding Installation / Siding Repair, Gutter Covers / Gutter Protection, Roof Replacement, Window Replacement
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
3.220 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 50% | ||
| 5% | ||
| 0% | ||
| 5% | ||
| 40% |
Filter reviews by service
Showing 1-20 of 20 reviews
Julie J.
Oct 2025
Vinyl Siding - Repair or Partially Replace
Rick stole $32,000.00 from us. He got us a loan with salal credit co and got my daughter to sign a form that the roof was completed and 3 days after we got the loan he presented the signed form and got the $32,000. After all the excuses even saying his mother had died the night before. We got a lawyer and the court awarded us his bond which was only $12,000. Now we are out $20,000. I am 94 and my daughter is 68 and this house is all I have to leave her when I die as she is unable to work. Rick is the worst person and GOD will certainly take care of him for all the bad things he has done. I don?t know how he can live with himself after all the people he has screwed over. Jean Johnson
Linda S.
Aug 2025
Window Frame Repair Service
Hired Rick McKeen In august 2024 Paid $3,800 up front to paint house, this fraudster, thief, stole our money, never showed his face again. I see he has ripped off many customers. He earns his living this way, be smart don?t ever hire him or give him a penny. He needs to be caught! L. R. Stewart August 2, 2025
Response from Home Guard Exteriors, LLC
"they are on or books for the 3rd week in augest as we told them after the wrote these nasty reviews"
Dan P.
May 2025
Metal Siding: Repair or Partially Replace
Gave him a $3000 deposit more than a year ago for work that simply never started. Always excuses about people being sick trucks breaking down other jobs he had to do across the state and the end I had to hire a different company to do the work. Now he doesn't respond to requests for refund.
David R.
Apr 2025
Asphalt Shingle Roofing Repair
Hi everyone,
I would like to warn you about this contractor. I placed an order with them over a year ago and they talked me into supposedly signing a form that would allow them to get their money faster once the job was completed. Well I found out that I was an idiot as it was to get the money from the loan released to them immediately. After that they scheduled my house to be roofed. They never showed and gave me the excuse that the roofers got sick. So we rescheduled and again they never showed giving me a different excuse. This we went on for 8 months with me scheduling dates and them never showing but with a different excuse every time.
Finally 8 months later and several calls to the bank I was able to get the roof scheduled and completed. The gutters have never been done at all and it has now been over a year.
Daniel O.
Apr 2025
Vinyl Siding - Repair or Partially Replace
After two months of delays, Rick still has not started the work. He has promised for the last three weeks, to refund my deposit. Since he is no longer responding to text messages, I am hoping that he sees this, and refunds my deposit.
Response from Home Guard Exteriors, LLC
"his refund has been sent"
Celeste B.
Mar 2025
Doors (Exterior) - Install or Replace
Rick McKeen is a thief and a fraud. Do NOT use this company!! Contracted with him for new garage doors (remove old ones and replace with new ones). Deposit sent in July 2024. Was supposed to have work completed in September 2024. In October 2024, Rick said he'd return my deposit but would still complete the job to make good. And here we are in March 2025. No check and no completed project. He STOLE my money. I have now have to go the legal route.
Response from Home Guard Exteriors, LLC
"Celeste will be getting her job completed home guard has not stole anything she has contracted many jobs from home guard we did siding,windows,entry door,patio door,clog free gutters,deck awning, we are not going to cheat her out of a dime due too shortage of crews we have been backed up so we will be in touch and get her taken care of in a timly manor. she is a great customer didnt try to have her go this way."
Elaine W.
Oct 2024
Vinyl Siding - Repair or Partially Replace
Siding replaced but warped again within 6 months. I called owner Rick McKeen who came to look at it. He said the sun caused problem but it was only 6 months over the winter. He finally agreed to replace siding. That was in April or May of 2024. There followed a long string of text messages between him and me where he stated that the siding would be replaced but he made repeated excuses; ie illness of worker, bad weather, smokey conditions, conflict with other project, fender bender, need new van, death in worker's family. Finally I lost patience and texted him about nearly 6 months of excuses. On 10-11-2024 I asked him when the worker was coming out and I have not heard from him since. Also in the beginning the sales rep told me one of the reasons why the price was so high for a small area of work was that I had to buy a large sheet of vinyl and that I would have the leftover vinyl after the project. That did not happen. Nor did I receive any paperwork on the product warranty itself
Response from Home Guard Exteriors, LLC
"We went and did the repair the first time and told her it would do the same thing.the heat from the window was causing the vinyl to buckle.she called back wanted it fix again told her we would fix but on our time being we were not going to charge for the second repair and not give a discount we made 4 trips out to her complaints the repair is done and this is what home guard exteriors gets for fixing it. this will happen again if she doesnt put diffrent siding up which we told her in the first place. The window reflects the heat. We did all we could do but not happy"
Robbin M.
Sep 2024
I need custom screens for 4 windows. They gave an estimate of $1500. That is a lot of money for 3 windows and a sliding glass door, but we wanted to make sure they were done right. After 3 months we still do not have screens. They finally came to install them yesterday and the first one did not fit. We asked for a refund of our $800 But they are not answering phone calls; and the address on their paperwork. Is a dog groomer. After leaving 20 or more messages they finally called and said I need to give them more time to get it right
Response from Home Guard Exteriors, LLC
"The screens were custom made and showed up a couple weeks longer than exspected we went to install and one didnt fit fit so the customer called my installer all kinds of F words and would not let him see if the rest of them fit or not slammed the door in his face i called on saterday to let her know it was a manufacturer mistake and we would be more than happy to get it replaced we wanted to see if the others ones were wrong so we could do all at the same time she has called all of are numbers dozens of times over the weekend leaving very nasty words and demands for a refund that will not happen we have no problem sending them back and having rebuilt. for the address when the pandemic hit we closed down that office and moved to our homes which we have 2 locations 1 in vancouver and 1 in happy valley we also have a post office box we are not going to refund but will gladly fix the problem she is her own enemy"
Kelly C.
Aug 2024
Rick is a real professional! He is very knowledgeable and patiently explained the process to me. His installers were on time, friendly, professional and respectful. This whole project was completed on time and within budget. I would give more than 5 stars if possible. Donâ t believe the negative remarks. This business is all that and more.
Ella M.
Aug 2024
Vinyl Siding - Repair or Partially Replace
They were quick to provide a quote and complete the project within a week.
Debby B.
Nov 2021
Wood or Fiber-Cement Siding - Repair or Partially Replace
Not the best on follow-up, but finally came through after a month and did a great job.
Sam S.
Apr 2021
Wood or Fiber-Cement Siding - Repair or Partially Replace
I hired this company to replace the siding on our barn with metal. They were prompt at getting us on their schedule but their work was a bit amateurish. None of the screws were in line, they left screw holes in the new tin, the sliding doors they installed do not close or line up properly. I have contacted them multiple times to get these things corrected but it has been 6 months now with no action. I am a bit frustrated with their lack of customer service.
Trevor H.
Jan 2021
Wood or Fiber-Cement Siding - Repair or Partially Replace
My job was not a big one so I know these guys weren't getting rich off it but they treated it like it was a big job. Mike was very helpful and was not only not late but early, which he checked to see if that was ok. Mike and Danny were both very professional but still really easy to talk with, no question too dumb. Job turned out great, very fast, on budget and generally a good experience. I would/will definitely hire them again and recommend them to anybody who asked.
Chaylee H.
Aug 2020
Danny C.
Aug 2020
I have a tremendous amount of plants around my home I was amazed how carefully they worked around them and at the end of the job not 1 plant was damaged.
Peter P.
Aug 2020
Amazing company quality work and a great product. I love my gutter shutter.
Travis M.
Aug 2020
Great company to work with from step one to close! From our project manager to the installers, all-pro all the way!!
Brian S.
Aug 2020
They were quick to respond to my inquiry, gave a fast estimate... Showed up on time and did good clean work. Process and prices were accurate with what they estimated. I will recommend them.
Judy L.
May 2017
They were good, nice and polite. The roof is expensive however it is guaranteed for 50 yrs and if I sold the house it goes with the house.
Eli L.
Mar 2017
They did a really good job and professional. Cleaned up great
Licensing
Insured
Licensed*
Trade License Number
HOMEGGE825D9
Trade License Locale
WA
Trade License Expiration
05/10/2026
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Home Guard Exteriors, LLC is currently rated 3.2 overall out of 5.
Monday: 9:00 AM - 4:30 PM
Tuesday: 9:00 AM - 4:30 PM
Wednesday: 9:00 AM - 4:30 PM
Thursday: 9:00 AM - 4:40 PM
Friday: 9:00 AM - 4:30 PM
Saturday: Closed
Sunday: Closed
Home Guard Exteriors, LLC accepts the following forms of payment: CreditCard
Yes, Home Guard Exteriors, LLC offers free project estimates.
No, Home Guard Exteriors, LLC does not offer eco-friendly accreditations.
No, Home Guard Exteriors, LLC does not offer a senior discount.
No, Home Guard Exteriors, LLC does not offer emergency services.
No, Home Guard Exteriors, LLC does not offer warranties.