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GLOBAL SECURITY & COMMUNICATION INC
Telephone Jacks and Wiring - Install, Telephone System Service, Home Theater Wiring - Install, Repair or Conceal,
About us
We opened our doors in 1988 with the goal of becoming Portlands best security provider. Now over twenty years later we are proud of the 10,000+ installations we have performed for the home and business owners of Portland. We are licensed, bonded and insured and we are proud to say that we have been chosen as a top 100 security company by SDM Magazine for fourteen years running. Visit our website today or give us a call for more information.
Business highlights
Emergency services offered
37 years of experience
Services we offer
24 HOUR UL LISTED CENTRAL STATION, AUTHORIZED KLIPSCH SPEAKER DEALER/INSTALLER., CENTRAL VACUUM, HOME INTRUSION & FIRE SYSTEMS, INTERCOMS, MEDICAL ALERT, MONITORING, STRUCTURED CABLE, SURROUND SOUND, TWO WAY VOICE MONITORING EXPERTS, VIDEO SURVEILLANCE SYSTEMS, WHOLE HOME/AUDIO SYSTEMS
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
3.18 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 50% | ||
| 0% | ||
| 0% | ||
| 13% | ||
| 38% |
Showing 1-8 of 8 reviews
Karen S.
Dec 2018
Been on their service 2 years--- they had me run around and do three things-- none of which got us back so that we could arm the system. Waste of time and money. They came out and did the same stuff -- same result. This went on for two months and I kept requesting that they suspend billing during this time where we couldn't arm the system-- because central monitoring can't happen then. Asked them at least 5 times over the two months and they kept forgetting. Finally had to block them from my card. They said they wouldn't' bill Dec then their -- literally CRUEL biz owner that has NO RESPECT FOR OTHER PEOPLE, kept telling me that wasn't done-- then it was-- what a mess. They had told us about mid Nov that I must buy new upgrades and quoted that out--- then system--- hmmm an upsell. And frankly, their quote of service didn't make sense and I kept asking if they were sure that would fix it -- kept saying yes-- but I now believe that just to be a step in the upsell process as more would have to be done per their upgrade approach. This per a company who freed the keypad in less than 5 minutes and said they have a tendency to do this and it's highly unethical. My contract of 24 months is up at the end of this month and under the circumstances, they keep saying they can see what is going on and claim THEY did the fixing. ha ha aha -- The other company. really seems to know what they are doing, and is even willing to give me an affadavit to the fact this is false and other companies don't like to get involved in disputes with other competitors -- so that tells you something. So until they get me off=-- I can't even use my stand-alone security which puts us at some risk. They are IN THE WAY OF SAFETY here because of their lack of knowledge and clearly unehtical practices. BUYER BEWARE. They may be ok on systems they have installed but anything else, they will use a bate and switch. and the switch is ugly.
Ina E.
Jun 2014
They were very responsive. They came right over right away and they were nice people. They are very reasonable in pricing.
Michael G.
Dec 2011
To their credit, the appearance of the audio zone hardware and A/V setups looks good, but have yet to be tested.
Hans was our project manager and he has been smug in our communications. From the beginning of the project, we were very clear to him, our construction manager and our liason at Renaissance, that we wanted prewiring AND TRIM for the surround sound. Our intent was to shop the job around after closing. This was not done. This is despite the fact that Global was at the house, with a toner, installing speakers for our audio zones. Instead, he wanted to charge us $85 dollars, for a seperate visit. Even though they installed the wiring, he couldn't gurantee the location of the wires and would not be held responsible for any errors installation. We were also very clear, from the beginning, that we wanted a blueprint of this prewiring for the same reasons. We had to nearly beg for this and when we got it it was an unprofessional hand sketch that was baregly legible.
We have strongly recommended to our construction manager at Renaissance that they discontinue their relationship with this company. Further, we will not be using them for any further work. Last, we would not recommend them to anyone who expects respectful service and professionalism at a decent price.
Hans was our project manager and he has been smug in our communications. From the beginning of the project, we were very clear to him, our construction manager and our liason at Renaissance, that we wanted prewiring AND TRIM for the surround sound. Our intent was to shop the job around after closing. This was not done. This is despite the fact that Global was at the house, with a toner, installing speakers for our audio zones. Instead, he wanted to charge us $85 dollars, for a seperate visit. Even though they installed the wiring, he couldn't gurantee the location of the wires and would not be held responsible for any errors installation. We were also very clear, from the beginning, that we wanted a blueprint of this prewiring for the same reasons. We had to nearly beg for this and when we got it it was an unprofessional hand sketch that was baregly legible.
We have strongly recommended to our construction manager at Renaissance that they discontinue their relationship with this company. Further, we will not be using them for any further work. Last, we would not recommend them to anyone who expects respectful service and professionalism at a decent price.
Adam L.
Nov 2010
Showed up on time and did the work that I asked for. Technician took me through the system and explained the services that I just bought very easily to me. Even showed me how to arm my system through my smartphone! Very cool and it saves me a ton of worry every day!
Keith P.
Dec 2009
This fire sprinkler system was not installed to code and the contractor did nothing to remedy this. In more than two years only one monitor logging report was provided. The HOA repeatedly paid for service calls that failed to remedy the system's problems. The battery-operated wireless pull stations were not properly installed and failed every time temperatures dropped to freezing. The contractor acquired but failed to install the appropriate pull stations.
Response from GLOBAL SECURITY & COMMUNICATION INC
"Global Security provided monitoring of a sprinkler system and fire alarm that is required by the local AHJ (Authority Having Jurisdiction). Global did not install or maintain the sprinkler system. During this period, the client was represented by the original contractor, a property management company, and a homeowner’s association. Global did provide reports to a representative of the property management company, upon request. The system was installed to manufacturer’s recommendations. We made a recommendation to what improvements could be made to improve the system’s performance that required an additional investment. Despite Global’s best efforts, multiple service calls at no- charge, our Client elected to go to a different provider."
ANNA H.
Oct 2007
These people are not professional. They did not send a representative to review our needs or the status of the existing system. They sent a technician who did not keep appointments on time and was unable to train us to use the system. When we fired them they continued to bill us. On the advice of our lawyer we paid the bill just to get rid of them. When checking on them, they have changed their name from Global Security to Global Technology Solutions which is a world wide website and computer tech company name. There is something very fishy about this company. Their invoice says they have offices in Tacoma, WA., Lenexa, Kansas and Eugene, OR. They have no website or email address listed and have changed phone numbers.
Response from GLOBAL SECURITY & COMMUNICATION INC
"The client had a false alarm on their old system. Global attempted to fulfill our agreement and offered to fix the system for the client. As far as reaching Global Security, we have maintained the same phone numbers since we started in 1988. If someone does a search for Global Technology Solutions, a DBA for Global, they could find many organizations with various sites with a similar name. We used the DBA as we were expanding our product offerings to better reflect the variety of products and services available from Global. At no time has Global attempted to deceive the public at large or our clients to who and where we are located. We were originally founded in 1988 as an Oregon Corporation. Our headquarters are in Vancouver WA, our hometown. We opened 3 additional offices in the early 90s serving the Puget Sound, Lane County and the greater Kansas City area. We have been on the SDM magazine’s top 100 alarm companies 6 times and our President is the acting President of the Oregon Burglar and Fire Alarm Association. Global maintains necessary licensing in the jurisdictions that it operates. Our website is currently being updated and can be found at www.Global4Security.com . Our toll free number is 800.446.2400. Our Facebook page is Global4sec and we are active in our local communities and business associations. When a client requests service, we are able to send our trained, licensed, experienced technicians to survey the existing system and make recommendations. Global would generally attempt to use some or all of the existing equipment if this will reliably provide service to the client, saving the client time and expense. Our security consultants are available to see our clients and prospects when necessary."
ROBIN D.
Jun 2005
WHEN WE MOVED IN, THEY CALLED AND OFFERED US A SYSTEM AT A GOOD PRICE 200.00. THEY SENT SOME ONE OUT TO TALK WITH US AND WERE VERY NICE AND GAVE US A LOT OF INFO. WE BOUGHT THE SYSTEM AND HAD THEM INSTALL THE ALARM, THEN WE PAY FOR THEM TO MONITOR THE HOME EACH MONTH.
KEN D.
May 2005
I HAVE ALWAYS BEEN PLEASED WITH GLOBAL. THEIR LEVEL OF CUSTOMER SERVICE IS VERY HIGH. THEY WORK REAL HARD AT PUTTING YOUR MIND AT EASE ABOUT THE SECURITY SYSTEM.
Licensing
State Contractor License Requirements
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FAQ
GLOBAL SECURITY & COMMUNICATION INC is currently rated 3.1 overall out of 5.
GLOBAL SECURITY & COMMUNICATION INC accepts the following forms of payment: CreditCard
Yes, GLOBAL SECURITY & COMMUNICATION INC offers free project estimates.
No, GLOBAL SECURITY & COMMUNICATION INC does not offer eco-friendly accreditations.
No, GLOBAL SECURITY & COMMUNICATION INC does not offer a senior discount.
Yes, GLOBAL SECURITY & COMMUNICATION INC offers emergency services.
No, GLOBAL SECURITY & COMMUNICATION INC does not offer warranties.