Comcast

Internet Service, Phone Service - Landline, TV Service - Cable

Reviews

2.97 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
29%
3
43%
2
14%
1
14%


Rating CategoryRating out of 5
quality
3.0
value
2.3
professionalism
3.4
responsiveness
3.1
punctuality
3.5
Showing 1-7 of 7 reviews

Susan H.
04/2016
3.0
internet service, landline phone service
  + 0 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Chris G.
03/2016
4.0
internet service, cable tv service, landline phone service
  + 1 more
I use Comcast. I use them currently. It's around $100 a month. They have always been professional. Pricing is always an issue, it seems like their services are more expensive.
Description of Work: They are my internet, cable TV and land line phone service provider.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$100

Jason G.
06/2014
3.0
internet service
  + -1 more
Godd service, very fast, still very overpriced
Description of Work: Provide high speed internet

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$85

Michelle S.
09/2013
4.0
internet service, cable tv service, landline phone service
  + 1 more
I usually call them when there is an outage and they will say that they are experiencing some difficulties in that area. It would be up within an hour. Their prices are comparable to what is out there and I have not looked into any other provider. They are a big business and so there is not as much as that personal friendliness. Their customer care services or their technical support people have always been really great.
Description of Work: I have been with Comcast for my cable, landline and internet services for a long time.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

BARBARA W.
08/2013
2.0
internet service
  + -1 more
I could of gotten better customer service from a donkey than I did from the Comcast representatives I have spoken to lately. In total I have spent well over 3 hours attempting to get something accomplished the past few weeks! Still has not happened, and I doubt it ever will because Comcast Customer Service both on the telephone and on Chat is a waste of valuable time! No one knows what is going on, no one gives you a straight answer, and no one follows through. It is like talking to aliens who do not understand English and have No Common Sense!!!
Description of Work: Provider was to port a number from Verizon to replace the current landline phone number with Comcast.

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
1.0
responsiveness
1.0


Judy D.
06/2013
3.0
internet service
  + -1 more
Comcast is not the best because we lose service quite a bit so it is not the best, my husband has a big souped up computer that he stays online with and he is always losing internet on it.
Description of Work: We use Comcast for our internet.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0

$127

Cynthia H.
01/2013
1.0
internet service, cable tv service, landline phone service
  + 1 more
They were the only company in the area that could bundle internet, cable, and phone with other companies. The customer service could use some improvement. They also gave me wrong equipment that took me 4 hours to switch with the correct equipment. The wait time for customer service is very long.
Description of Work: Their service is used for internet,cable and phone.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


    Contact information

    8700 NE Vancouver Mall Dr, Vancouver, WA 98662


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Internet Service,
    Phone Service - Landline,
    TV Service - Cable

    FAQ

    Comcast is currently rated 2.9 overall out of 5.
    No, Comcast does not offer free project estimates.
    No, Comcast does not offer eco-friendly accreditations.
    No, Comcast does not offer a senior discount.
    No, Comcast does not offer emergency services.
    No, Comcast does not offer warranties.

    Contact information

    8700 NE Vancouver Mall Dr, Vancouver, WA 98662