CH Kruse Plumbing Inc

It went fine

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What great service. was a pleasure to work with. you have a customer for life friends. 

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We've had Kruse out to the house multiple times and they've always been reliable, well priced, and professional.  When I've collected competing bids, I've found them to be price competitive as well.

Ryan came to the house and explained exactly what would be done including the pex piping that would be used. He was professional and friendly. His team were knowledgeable, professional and polite. As they had to cut the walls, the patchwork job was amazing. I can only tell it was patched because I know where the walls were cut! I have before and after photos but I failed to remove the pink drapery sash that cast a shadow where the wall was patched. If I ever need a plumber again, I will call CH Kruse.

unknown

His Plumber was on his cell phone half the time as they were billing me. Had to come back multiple times, even left the material outside at commercial building then left. They incorrectly installed Wersbo instead of copper. Charged 15% profit on top of the undiscounted wage $90/hr. of his journeyman plumber. Which if it were a journeyman plumber he should have been done in half the time. I wrote Carl Kruse asking him to replace the Wersbo tubing with copper he never responded by phone or letter to this day. I never received a bid from Kruse, they just scheduled the work to be done.
Never go without a firm bid from anyone. It is there way out when they their behavior is bad.

C.H. responded very quick. I had an emergency to correct a copper pipe that was leaking in my attic down my sheetrock and interior wall. Their professional rep stopped the leak by replacing a part that appeared to burst due to cold temps. It was Christmas eve afternoon and the most important thing I wanted was to stop the leak. I now know that I want to change/re-route some plumbing to prevent any future incidents/damage and will reschedule for a more complete job. This is also the reason I didn't provide he cost of my project and will do when the job is completd. I will follow-up w/my review after the work is finished. Ryan was their technician and he showed up on time, introduced himself and asked me to go over what needed to be done to confirm what my original request was. Since it was Xmas eve, I wanted him to go on to his next call so that he could be with his family. My leak was fixed/stopped, the rest can wait til we can reschedule. I have no reservations to recommend C.H. Kruse Plumbing!!!

Wow. Ryan was able to come within an hour of my call. We discussed with options and he corrected the problem within an hour. Great service. Good guy. Great job.

Very happy I found CH Kruse...easy to deal with, quality work and the pricing was very competitive.
Highly recommended; will definitely be using again for future projects.

Service very good. Project started at 9 and ended at 1:30.

The owner provided the best price of all the other sub-contractors, he was the most professional, and finished the project on time. I am very happy with the work performed during the plumbing rough-in, that I plan to use Kruse Plumbing to finish the plumbing trim-out and would certainly use them again.

The job took about 4 days to do the rough plumbing behind the walls to complete. They were courtesous while they worked and cleaned up after themselves every day. Kirk was the plumber that did the work and he was very good at communicating to me the issues he found in the existing plumbing and giving me options to reslove them. They did everything I asked for and there were no suprise upcharges like you get from some plumbers. A job well done.

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