Left voice mail and submitted bid request on a web site form. They never tried to call me back. Appalling inattention to customer inquiry interest.
Description of Work: No work - they never called back
Rating Category
Rating out of 5
Response from Cascade Landscape & Design Inc
I am so sorry this happened. Believe it or not, this is the first we have seen of this. We hired a new web site company and were having issues, and I don't know why we never got your voice mail either. Please accept our sincere apologies.
Karen B.
06/2019
5.0
irrigation systems
 + -1 more
This was an exceptionally good experience. John gave us a bid on the next business day after we called. He was prompt and gave us a window of when they might be able to do the work. They have some large jobs, but were willing to work us in when they could and it took only two weeks to do that, which is what he had estimated. I can't say enough about how pleasant John was, along with his two-man crew who came to do the work. They were polite and professional, and I loved how clean they left the yard! You wouldn't have know that the digging had taken place. When the crew as finished, John personally verified every single drip, which I did not expect and might not be reasonable on a big job. I was also impressed with how they placed the drips--these guys know what they are doing! My only regret is that we don't need any more irrigation help right now, so the best I can do is to let others know about this really positive experience.
Description of Work: Backyard irrigation system
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$850
John F.
08/2017
5.0
landscaping, irrigation systems
 + 0 more
Very good lawn was clean after
Description of Work: Lawn care mowing and clean up
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
Patrice L.
09/2016
5.0
landscaping, irrigation systems
 + 0 more
Everything went well, this is the only company that would come and do the work. Didn't need a fancy "street of dreams" backyard, so other landscape companies were not interested. John is very easy to work with and listens to want you want done.
Description of Work: Landscaped backyard and added sprinkler system
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,000
Shirley A.
02/2016
4.0
fencing, irrigation systems
 + 0 more
unknown
Description of Work: Mr. Darrow and his guys leveled our lawn, dug out tree stumps, put in a paver patio as well as a path and pad for our 12' x 18' gazebo. Removed old plants and put down mulch. He put in a watering system in our front/backyards. He is a very nice person to work with and we would use him again.
Description of Work: I hired cascade landscaping last September 2013 to do about $20,000 worth of landscaping in my yard. We were in the process of laying pavers, putting in a beautiful pond/waterfall and putting in a vinyl fence. Come to December I went on vacation to Hawaii/Philippines John and his crew had about two weeks left to finish I Totally trust John to finish his job without me around. On December 16 while my roommate was at work a house fire occurred with John and his crew there. it was with John's quick thinking to call the fire department that my house did not burn to the ground and 1 of my 3 animals made it out alive. John was very supportive to me while I was still on vac. and after I came home we have become good friends he just recently came back and finish the fence area that he had done the day of the fire. And after my house gets finished being rebuilt he plans to come back and finish the rest of the yard. John is my hero and I recommend him to all of your clients.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$20,000
Peggy K.
04/2012
5.0
landscaping, hardscaping
 + 0 more
John Darrow was personable and presented some interesting ideas for improving the usability of our backyard. He and his crew arrived on agreed upon date and worked continually until complete. We were pleased with the overall experience and would highly recommend Cascade to our friends and neighbors.
Description of Work: Complete redesign and landscaping of small entry area and backyard including addition of interesting walkways. Removed two raised beds and replaced with sod. Shaped lawn area and installed brick walkway.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$9,000
Debra H.
03/2012
5.0
fencing, landscaping, tree service
 + 1 more
Couldn't get a tree service out to even give us a bid after a huge wind storm hit as there were many downed trees in our area. We had hired Cascade about a year ago to replace our back fence for $1,200 so gave them a call, and they responded quickly and did the job. After taking care of the tree disaster and replacing the busted fence, we decided to have them replace another rotting fence on our property line and remove a bunch of bamboo.
Description of Work: Wind storm brought a tall tree down between my neighbor's house and mine, destroying a fence and another tree. Hired Cascade to remove the downed tree as well as the tree it landed on and replace the fence plus replace another fence not related to the tree falling.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$3,250
MARK C.
05/2006
2.0
irrigation systems
 + -1 more
I called on a Sunday. He answered the phone and scheduled a time to meet with me and provide a written estimate. He did not show up for our appointment and did not call. I still have not heard from him.
Description of Work: Sprinkler Installation estimate.
Rating Category
Rating out of 5
responsiveness
5.0
punctuality
1.0
$1,500
JENNIFER A.
06/2005
5.0
irrigation systems
 + -1 more
IMMEDIATE RESPONSE FOR QUOTE AND THEN WORK DONE THEREAFTER. USED MACHINE THAT CREATED 'SURGICAL SEAM' IN LAWN VERSUS DIGGING TRENCHES. MINIMAL DAMAGE TO EXISTING LAWN. HAD PROBLEM WITH COVERAGE ON TWO AREAS WHICH WERE RECTIFIED WITHIN A WEEK.
Description of Work: HAD BACKYARD SPRINKLER SYSTEM INSTALLED (FRONT DONE WITH CONSTRUCTION OF HOUSE). INCLUDED ALL MATERIALS AND LABOR ON A 7500 SQ/FT YARD.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Lawn Irrigation,
Landscaping,
Fencing,
Pavers and Hardscaping,
Tree Service,
Fireplaces
FAQ
Cascade Landscape & Design Inc is currently rated 4.7 overall out of 5.
Monday: 7:30 AM - 6:00 PM
Tuesday: 7:30 AM - 6:00 PM
Wednesday: 7:30 AM - 6:00 PM
Thursday: 7:30 AM - 6:00 PM
Friday: 7:30 AM - 6:00 PM
Saturday: 9:00 AM - 6:00 PM
Cascade Landscape & Design Inc accepts the following forms of payment: Check
No, Cascade Landscape & Design Inc does not offer eco-friendly accreditations.
No, Cascade Landscape & Design Inc does not offer a senior discount.
No, Cascade Landscape & Design Inc does not offer emergency services.
No, Cascade Landscape & Design Inc does not offer warranties.
Cascade Landscape & Design Inc offers the following services: Complete landscaping design and installation including water features, pavers, lawns, plantings, sprinkler systems, outdoor fireplaces and lighting.