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BenchMark Restoration & Cleaning
Electrical for Home Addition or Remodel - Install, Electrical for Home Addition, Electrical Wiring or Panel Upgrade,
About us
Over 17,000 Home Owners Have Benefited From The BenchMark Healthy Home Cleaning System We Provide Proven Cleaning Services To FREE You From Housework Servitude…GUARANTEED. HOME OWNERS WHO FEEL FATIGUED, UNDERAPPRECIATED, DISRESPECTED AND MISUNDERSTOOD If you find your self the role of motivator, but rarely on the receiving end from those around you - and the anti-effort, anti-engaged rhetoric you encounter in the day to day wears you down-you’ll welcome a kind word from someone who really understands your daily experience and appreciates your contributions. What you’ll discover is that our team of experts and top members are the champions of the discreet person who faithfully keeps their home functioning, even as others barely notice it. If you find yourself having to “talk yourself out of a tree” fairly frequently, we get it! We know the conversations that you must have only with yourself. Now, probably for the first time in you home-ownership experience, you’ll step into place where there can be an open discussion, exchange of truth-based ideas and experiences, and energizing encouraging “virtual-visit” twice a month to discuss, gather and plan ideas for maintaining your home. Location phone contacts: Ph 1-Portland; (503) 635-2243 Vancouver; (360)696-4140 Lake Oswego/Tigard/Beaverton; (503) 653-5083 Milwaukie/West Linn/Clackamas County/Oregon City; (503) 262-8030 NE Portland/Gresham; (360) 687-2271 Battle Ground/Ridgefield/North County; (360) 253-7955 Camas/Washougal/Fisher's Landing. Award winning.
Business highlights
Emergency services offered
38 years of experience
Services we offer
Carpet cleaning, Area rug cleaning, Air Duct Cleaning, Tile & Grout Cleaning, Upholstery Cleaning, Water & Fire Damage Restoration & Cleanup, Carpet Restretching & Repairs
Amenities
Emergency Services
Yes
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.8906 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 87% | ||
| 10% | ||
| 2% | ||
| 1% | ||
| 1% |
Showing 1-25 of 906 reviews
Georgeta I.
Aug 2023
Google Review
Wonderful company to work with. I appreciate the quality of the work and how professional they are. Thank you.
Doug H.
Jun 2021
Real good. Would of been nice if they had a camera to inspect after done.
Jared S.
Jun 2021
This was a great experience. Caleb and Jared from Benchmark were prompt and courteous. They were also industrious, getting this job done in less time than we expected. After they left, we could tell the difference in the air quality. It had been approximately 3 years since the last time these ducts had been cleaned. Kudos to Benchmark, we will definitely hire them again, and recommend their services without hesitation.
Response from BenchMark Restoration & Cleaning
"Thank you so much for the fantastic review [Member Name Removed]! The fact that you could immediately tell the difference just makes our day. We look forward to another great experience with you. Also, we think their moms will be happy to hear all that manners training wasn't waisted!"
Mark N.
Mar 2020
Fantastic. Brannon did a great job. Very courteous and professional.
SCOTT W.
Feb 2020
Absolutely wonderful experience and I plan to hire them again within the next month or two to come back.
Response from BenchMark Restoration & Cleaning
"[Member Name Removed]! It was a pleasure to meet you! We're thrilled with the opportunity to see you again!"
Marcy J.
Aug 2019
My bathroom tile was not in bad shape, but I wanted a good cleaning prior to having a bathtub refinished. The job went well, and the technician was thorough and completed the job in a timely fashion. I wanted a process that was not toxic and did not leave unpleasant odors in the house. The Benchmark process was water based, using high pressure water from hoses on the truck...so water from my house was not used in the process. The technician explained every step in detail, and prioritized keeping the areas of the house where equipment was used clean. We discussed sealing the grout in the main bathroom, but determined that it was not needed. My only mark-down was that initially it was difficult to get accurate information, as this vendor did not come out to give a bid. I sent photos, but still was unable to make a decision until I could speak with someone with technical knowledge. Finally, I was able to talk with the operations manager so that I could ask questions about the processes used. All in all, a good job. I also requested a bid for carpet cleaning.
Joan H.
Jul 2019
Technician was professional, efficient and courteous. Called when he was on his way. He kept me informed about the process and progress of the work. He also gave me information and tips on good maintenance practices for carpet and hardwood floor care for the future. New home move in with no furniture. 2,600 square ft. home with stairs. Cost: $505.00
Deborah W.
Jun 2019
This was our first experience with this company and we are very satisfied. Great customer service and the technician (Jared) did a top notch job! We highly recommend them.
DONALD A.
Jun 2019
Everything was fine..
Maria S.
May 2019
I called Monday for an appointment. I was given an appointment for Tuesday, with a window of 11:00 a.m. to 1:00 p.m. At 10:30 a.m. I received a call from the technician, Brannon, saying he was on his way. He arrived in a few minutes and I showed him the living room furniture. We discussed the fact that all the pieces had been reupholstered in 2012 and had never been cleaned. I thought the fabric might be partly cotton. There were many noticeable stains, perhaps from wine or beer. He did a test under a skirt on the couch to see how the fabric reacted. It seemed fine. I watched closely as he finished the last two chairs, 2 armless tuxedo chairs from Baker, that had stains on the seat cushions and the back. I looked at the furniture and I couldn’t believe it, my furniture looked brand new, no stains whatsoever. By 2:45 p.m. he was done. Brannon is a miracle worker. I wish I had heard of this company earlier. Thank you Brannon, thank you BenchMark, and thank you Angie’s list. Oh, I almost forgot to say, the bill was $510.00, total for the six pieces. The other estimate I had was for over $6,000. They wanted to take all the furniture to their shop and they said they doubted they could get the stains out. I am so grateful to Brannon and BenchMark. You bet I will use them again and recommend them to others. Thank you Angie’s List.
Response from BenchMark Restoration & Cleaning
"Oh my word [Member Name Removed]! Thank you so much for this review! We are thrilled to hear how well the cleaning went!!! Our quality of service and the satisfaction of our customers are the most important things to us! I will be sure to relay this information to Brannon! We hope to work with you again soon!"
Marisa M.
Jan 2019
We had Donovan originally clean our duct work back in December. He did SUCH a great job, we hired him to come back in January and clean our carpets and our dining room seat chairs. He is a perfectionist ! Great service, wonderful quality and fantastic work. Whole house duct work was aprox $500 / Carpet & Chair cleaning $323.00
Response from BenchMark Restoration & Cleaning
"Thank you [Member Name Removed]for the great review! I will definitely be relaying this feedback to Donovan! We look forward to working with you again! :)"
LAURIE Y.
Dec 2018
Benchmark had cleaned my carpeting twice before, when they offered $99 deals through Angie's List. (That's how I initially found them.) I was happy with their work on both those occasions, but when I needed my carpeting cleaned last year I went with another company who offered a better deal through Angie's List than Benchmark was offering at that time. I was less than completely happy with the other company, however, so this time I returned to Benchmark even though no special deal was available. Tyler showed up on time, couldn't have been friendlier, was able to answer all of my questions (resulting in my choosing their "Cleaner Longer" package), worked hard, and did a super job. He volunteered to move some of my furniture, so more of my carpeting ended up getting cleaned than I'd expected. (The workers from the other company weren't willing to move anything, even though there were two of them.) From now on, I'm sticking with Benchmark!
Response from BenchMark Restoration & Cleaning
"Thank you so much [Member Name Removed] both for returning to us and for the great review! The quality of the work we do and our service standards are the most important piece of our business. Tyler will absolutely receive this feedback. We look forward to working for you again in the future."
Karen S.
Nov 2018
Nice job. We had some nasty stains that they were able to get out. I would hire again.
Response from BenchMark Restoration & Cleaning
"Thank you for the awesome review and I will definitely be passing on your feedback. We look forward to working with you again! :)"
LARA U.
Oct 2018
Benchmark Restoration cleaned the upstairs bedroom closet with excellent results! Jeremiah was professional and friendly and explained every step of the successful cleaning! I couldn’t be happier. Everyone at benchmark was quick to respond, professional and thorough in their explanation of services. Thank you to Melanie and Ally for their help as well! I have rarely come across a company where all members of the team are this efficient. Thank you again!
Response from BenchMark Restoration & Cleaning
"[Member Name Removed], thank you for taking the time out of your day to give us feedback. It warms our hearts to know we were able to get you all taken care of. It was such a pleasure working with you and we look forward to being touch soon! :)"
Rob O.
Oct 2018
prompt, professional, great job. We've used them twice and plan to do so again when needed.
Response from BenchMark Restoration & Cleaning
"We are so glad to hear you were satisfied with the services! We are looking forward to working with you again :)"
John H.
Sep 2018
Very nicely
Response from BenchMark Restoration & Cleaning
"Thank you for the awesome review! We hope to see you again soon:)"
Jan M.
Sep 2018
great work
Response from BenchMark Restoration & Cleaning
"We always love getting feedback from our customers and we are glad you were satisfied with the results!"
Lynn A.
Sep 2018
Great! The technician was punctual and he called to let me know that he was on his way. He was extremely well trained, knowlegeable and professional. He worked quickly and my carpet beautiful and clean.
Response from BenchMark Restoration & Cleaning
"Thank you for taking the time to post your feedback, I am so glad you are happy with the results! Please let us know if there is anything else we can do to help. :)"
Sarah G.
Sep 2018
They did a good job and but outrageous price.
Response from BenchMark Restoration & Cleaning
"Hi [Member Name Removed], thank you for your feedback! If there is anything else we can do to help, please don't hesitate to give us a call!"
DIANNE D.
Aug 2018
Very good, but still a little smell lingers, but it is so much better.
Response from BenchMark Restoration & Cleaning
"Thank you for the awesome feedback. Please do not hesitate to call if you would like us to touch it up again. :)"
Joyce A.
Jul 2018
You need a maybe about using again They were great;except ,: I was ready to hire with the clean house package, but the price was steep. The rep said I would get all the services except fabric protector for a lot less so I agreed( still expensive) He said the freshen package was not recommended . I love the contractor but after he complete the job, he said the price was for the fresh house package. I froze, then told him what the agreement had been. He said the rep mis-spoke? then he left. The house did look much better, but part of the agreement was base board cleaning, which was not done
Response from BenchMark Restoration & Cleaning
"[Member Name Removed], we apologize for the miscommunication and misunderstanding. The Freshen Up package does not include a baseboard wipe down but if you would like, we would be more than happy to come out and get that taken care of for you. Please give us a call if you want to be put back on the schedule. I am glad we were able to get your carpets cleaned and that you loved the technician. :)"
Antonia C.
Jul 2018
I called Benchmark after the carpet cleaner I had planned on using called and wanted to reschedule. Benchmark found someone to come out the same afternoon. The guys were prompt, pleasant to deal with, and did a terrific job at an affordable price. The office staff that put it all together was great to deal with as well. A wonderful experience from start to finish. Benchmark has earned our loyalty. We will definitely use them in the future.
Response from BenchMark Restoration & Cleaning
"[Member Name Removed], I am so glad we were able to get you taken care of! It was definitely a pleasure working with you and we look forward to working with you again in the future. :)"
Robert P.
Jul 2018
Very professional and punctual. Work done well and love the results.
Response from BenchMark Restoration & Cleaning
"Hi [Member Name Removed]! Thank you so much for your awesome feedback! We look forward to working with you in the future! :)"
Jean S.
Mar 2018
They did a good job. The person who came was on time and talked about what he was going to do first and answered a couple of questions. Was able to remove a couple of pet stains.
Response from BenchMark Restoration & Cleaning
"[Member Name Removed], It was a pleasure to meet you! Thank you for your feedback!"
Christine E.
Feb 2018
Jeremiah was completely professional: called beforehand to let me know he was on schedule, arrived on time, laid tarps to protect our floors/carpets, and consulted with me before beginning grout cleaning and after. He explained his thoughts on what the problem was, even when he was uncertain, and then after cleaning, he should me the materials that had loosened from the stained grout. Exceptionally thorough.
Response from BenchMark Restoration & Cleaning
"We are so grateful for clients like you! It was so nice to care for your tile & grout. Thank you!"
Licensing
State Contractor License Requirements
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FAQ
BenchMark Restoration & Cleaning is currently rated 4.8 overall out of 5.
BenchMark Restoration & Cleaning accepts the following forms of payment: CreditCard
Yes, BenchMark Restoration & Cleaning offers free project estimates.
No, BenchMark Restoration & Cleaning does not offer eco-friendly accreditations.
No, BenchMark Restoration & Cleaning does not offer a senior discount.
Yes, BenchMark Restoration & Cleaning offers emergency services.
Yes, BenchMark Restoration & Cleaning offers warranties.