ALL ABOUT AIR HEATING & COOLING
About us
All About Air is a family owned and operated heating and cooling business located in the heart of Vancouver, WA. We provide the highest quality customer service and maintenance by providing efficient, innovative, and cost effective air quality solutions. We focus on providing a range of energy efficient solutions and the highest quality heating and cooling equipment for our customers. When choosing All About Air for your energy efficient products, you will save your family money and time because our staff will give you the knowledge to operate the equipment to maximize your energy bill. With consistent training and certifications for our technicians and installers, we will always be able to service our customers and offer the newest equipment and heating and cooling solutions available. Lenny, the owner, has developed close relationships with his customers and vendors and always strives to please; his personalized service, advice and product options are truly unique and trustworthy. All About Air Heating & Cooling is certified by Clark Public Utility District.
Business highlights
Emergency services offered
20 years of experience
Services we offer
24 Hour Emergency Service, Air Filtration Systems, All Gas, Annual Preventative Maintenance, Climate Controls & Thermostats, Duct Repair & Sealing, Electric & Oil Systems, Energy Savings Agreements (ESA), Equipment Repair & Replacement. Residential & Commercial, Gas Piping, Heating & Air Conditioning, High Efficiency Assessments Extended Warranties, Indoor Air Quality Assessments, New Installation & Refurbishment, Safety Checks, We Service All Brands
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.812 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 92% | ||
| 0% | ||
| 0% | ||
| 8% | ||
| 0% |
Showing 1-12 of 12 reviews
Marie C.
Jun 2017
They were great people to work with. The guys that put it in were professional, on time, and answered all our questions.
Barbara W.
Aug 2016
I got 5 bids and picked All About Air d/t the estimate and felt that Lenny was very competent and knew his business. Able to get an appointment easily and the work was complete in 1 day. I had some difficulty with the Digital House Thermostat and they came and gave me a small session and it is much easier. Love the unit especially with the hot weather we have had in the Pacific Northwest.
Response from ALL ABOUT AIR HEATING & COOLING
"[Member Name Removed], Thank you for your kind review. We are happy to be of service and hope your home stays comfortable throughout the year. Contact us anytime if we can help you with any other heating, cooling or air quality needs. Sincerely, The All About Air Family"
Shelley G.
Jul 2016
unknown
Response from ALL ABOUT AIR HEATING & COOLING
"[Member Name Removed], THANK YOU FOR THE [Member Information Removed]! We appreciate your business. The All About Air Family"
Lisa S.
Jan 2015
They are fast, responsive, and do excellent work. They are fair priced and honest. They are very honest about what’s going on and they will not try to add any extra price. They will tell you exactly what’s wrong and fix it.
Arlene B.
Sep 2014
Lenny's crew arrived on time preparing the area for the new air conditioner and furnace. The work was done over three days in which the men worked 8 hours a day non-stop. The work was done in a timely fashion and site completely clean. All questions were addressed in a concise and specific manner. The inspector came by and indicated the work had been done perfectly. We have used this company before at our other home upon a recommendation. All About Air is an excellent company and trustworthy.
If we build another home, I will use All About Air exclusively.
If we build another home, I will use All About Air exclusively.
Bruce P.
May 2013
Very punctual, very professional, and Lenny has 30 years of experience.
David S.
Sep 2012
We had no hot water in our Navien hot water heater. This company was
listed on the web site and Angie's list. When I called and spoke to Lenny, he said he
could have a serviceman out that afternoon. He quoted about a $90 service
call. The repairman arrived in the afternoon, looked at the heater,
and told us it was possible flow meter, but he would have to check. Later he said he would have to clean it. He
took over 1 hour and charged us almost $190, because, he said, it took him so long to clean the flow meter.
Three months later the
problem recurred. This time we called around, and I spoke with the
serviceman at Stan's--another authorized dealer. That person told me
that the flow meter was a known problem on this heater, and I should
order another at less than $30 + less than 30 minutes to install.
However, he didn't have a unit in stock and it would take a couple of
days--possibly the same problem as with All About Air, who then would have
lied about the issues and upcharged. I called a local
plumber--Simpson's--also on Angie's list. They checked and told me
they could have one by the next morning. I gave them the go-ahead and
the total bill was ~$90. Subsequent to that the Navien has functioned
much better even than when it was new (installed in 2010). The guy at Stan's was right--just not timely.
listed on the web site and Angie's list. When I called and spoke to Lenny, he said he
could have a serviceman out that afternoon. He quoted about a $90 service
call. The repairman arrived in the afternoon, looked at the heater,
and told us it was possible flow meter, but he would have to check. Later he said he would have to clean it. He
took over 1 hour and charged us almost $190, because, he said, it took him so long to clean the flow meter.
Three months later the
problem recurred. This time we called around, and I spoke with the
serviceman at Stan's--another authorized dealer. That person told me
that the flow meter was a known problem on this heater, and I should
order another at less than $30 + less than 30 minutes to install.
However, he didn't have a unit in stock and it would take a couple of
days--possibly the same problem as with All About Air, who then would have
lied about the issues and upcharged. I called a local
plumber--Simpson's--also on Angie's list. They checked and told me
they could have one by the next morning. I gave them the go-ahead and
the total bill was ~$90. Subsequent to that the Navien has functioned
much better even than when it was new (installed in 2010). The guy at Stan's was right--just not timely.
Response from ALL ABOUT AIR HEATING & COOLING
"Dear [member name removed], thank you very much for taking the time to post a review - feedback creates action and potential opportunities for training within our company. We respect and admire our customers and always do our best to take care of each and every one individually. I apologize that you feel All About Air did not take care of your needs and you feel as if you were overcharged. However, I'd like to take this opportunity to reply to this review and provide my explanation as well as our experience and knowledge. After speaking with the technician, pondering my own personal experiences, and even performing a few simple internet searches – I have come to the conclusion that we are not alone here. The Navien flow meter sensor issues have left many HVAC companies and plumbers in the same predicament. By following the service and care before replacement model and first cleaning the flow meter before replacing it; many people have had the same experience where the technician has left the site and months later had to have that same technician back out or have the flow meter replaced by someone else. It’s an unfortunate situation that the cleaning only lasted three months before a replacement had to be made; but our technician followed procedures. I am happy to hear that you were taken care of by Stan's as they are a water heater specialist and obviously knew of this being a replacement issue first hand with this product. We believe we provided you with the proper diagnosis and performed the service to get your water heater functioning and would have welcomed the opportunity to resolve the matter directly with you. Again, we thank you for your review and apologize for any inconvenience. Thank you and please let me know if you have any questions. Lenny"
Indira S.
Sep 2011
Lenny was very knowledgable and helped us narrow down the choice. All the work was completed on schedule.
JAMES M.
Aug 2011
Please see above comments. The job and the service provided by Mr. Hewitt and All About Air could not have been better.
Denny H.
Nov 2010
I've used them on many different projects, and they all went well and always will.
Nina R.
Apr 2010
Sooooo nice! Very knowledgeable! When Lenny came out to give us the qoute he looked over every detail and asked many questions. I had many people give us qoutes, some looked a little and some not at all. Lenny didn't miss a thing and the qoute was very fair. We felt comfortable with him because he came accross as an experienced tech and not a pushy saleman. Dan and Tom showed up to install our new system during the a very cold snap in December. 10 degrees is very hard to work in. I was impressed with how much they were able to do under such conditions. They were such nice guys and so polite. They did what they could to make sure that they never left us without heat, however there were problems and two mornings in a row we did wake up very cold. Not any fault of theirs, it was mother nature and her cold! They did what they could. The only negatives was an accident where one of the guys fell through the ceiling. We were not too happy to be blamed for this since the board he stepped on was not secured. We felt that caution in an attic means never taking anything for granted. Lenny was informed of the boards. But they worked with us on the matter. We patched the whole and he hired a really nice guy to do a match for our ceiling. And he did a great job! My husband was also not too happy about an outlet they installed in the garage since they did not place it into the wall but instead ran it out side. He would have prefered a outlet in the wall like the others. Over all our experience, besides being very cold and getting me very sick, was very good. Very nice people who know what they are doing.
Latifeh K.
Dec 2007
He is the best for commercial and residential. Very nice to work with and does the work at the best price. He would stay late to finish the work, and he was very conscientious. He is very customer oriented, he had a wonderful attitude, and he cleaned up well each day.
Licensing
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FAQ
ALL ABOUT AIR HEATING & COOLING is currently rated 4.8 overall out of 5.
ALL ABOUT AIR HEATING & COOLING accepts the following forms of payment: CreditCard
No, ALL ABOUT AIR HEATING & COOLING does not offer free project estimates.
No, ALL ABOUT AIR HEATING & COOLING does not offer eco-friendly accreditations.
No, ALL ABOUT AIR HEATING & COOLING does not offer a senior discount.
Yes, ALL ABOUT AIR HEATING & COOLING offers emergency services.
No, ALL ABOUT AIR HEATING & COOLING does not offer warranties.