Approved Pro
Wolfe's Carpet & Upholstery Cleaning
Carpet Cleaning, Furniture Cleaning, Water Removal,
About us
Wolfe's is a local, family owned, IICRC certified cleaning firm located in Pierce County, WA and specializes in providing high quality service at a fair price. Utilizing state of the art steam cleaning equipment, safe products, and highly trained and certified technicians, they are known for their trust and dependability. Wolfe's is licensed, bonded, and fully insured for your protection. Additional DBAs - Wolfe's Steam Cleaning, Federal Way Carpet & Uphl Clg, Federal Way Carpet and Upholstery Cleaning Corporation, Federal Way Carpet Cleaning, Wolfes Carpet & Upholstery Clg, Federal Way Carpet & Upholstery Cleaning.
Business highlights
Eco Friendly
Family owned & operated
52 years of experience
Services we offer
Residential and commercial house cleaning including carpet, area rug, upholstery, ceramic tile, grout, flooring sales and installation, soil removal, spot, stain, pet odor control, mattress, boat, auto, RV, deodorizing, scotch guard & teflon protection.
Services we don't offer
ask for details
Amenities
Eco Friendly Accreditations
Yes
Free Estimates
Yes
Warranties
Yes
Senior Discount
10%
Accepted Payment Methods
- American Express
- Check
- Visa
- MasterCard
Our recent projects
- 15
Assorted photos uploaded by Wolfe's Carpet & Upholstery Cleaning
Reviews
5.080 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 96% | ||
| 3% | ||
| 1% | ||
| 0% | ||
| 0% |
Filter reviews by service
Showing 51-75 of 80 reviews
NANCY M.
Jun 2014
Carpet Cleaning
Orion (Yes, that’s his name) was always on time. Super nice and cares about the job. I used the company again.
Response from Wolfe's Carpet & Upholstery Cleaning
"Thank you for your kind review of our company. We're very glad you chose us to complete this work and were happy with the job. We'll look forward to serving you again in the future."
Ellen W.
May 2014
Carpet Cleaning
Chris Wolfe (owner) was recommended by my realtor. I am selling the house and wanted to have some stains removed from the carpet. The carpet is almost 15 yr old. Kirby vacuum cleaners had cleaned the carpet on their free pro-mo deal about 18 months ago or so and several big spots showed up after they left. I explained what all the stains were to the 1st technician and he treated them. The carpet took 24 hr to dry. Faint splotches of "brown" stain appeared in several areas - not the ones that were there previously. I was told it had something to do with the way Kirby cleaned the carpet and the Ph. Chris sent out another technician who spent about 15 minutes cleaning the carpet again and this time we put several fans on it to dry faster.
The carpet looks better, but the brown spots are still there. I don't have time to have them come out to clean again, and I am sure that soon, neither I nor anyone else will see the discoloration. Chris said he knew how to remove the "brown" spots and I am sure that he would have persisted in rectifying the situation. The goal was to clean the carpet (which they did twice) and remove the original obvious spots. They did both.
They were nice to work with, were careful of the house, and were prompt and efficient.
I regret that a B rating will turn some people away. This is a reputable, competent, professional company that stands by their work.
Alice B.
Apr 2014
Carpet Cleaning
It went really well both times. I had liked the way they had cleaned the year before so I was happy to get them again. The owner, who is very nice on the phone told me he already had someone working in Dupont and he could come right after that. The person who actually did the work is his son. He is serious about what he does and it is obvious. He put covers on all the legs of the furniture, which i really liked and took his time and the results are great. Very decent folks.
Response from Wolfe's Carpet & Upholstery Cleaning
"Thank you for taking time to review our company and for the nice comments, as well as your repeat business. We value it very much. Looking forward to serving you again in the future. -Wolfe's Carpet Cleaning."
Christine M.
Mar 2014
Carpet Cleaning
unknown
Response from Wolfe's Carpet & Upholstery Cleaning
"Thank you for your positive feedback. We'll look forward to serving you again."
Steven C.
Feb 2014
Carpet Cleaning
They were on time and the job was well done!
Response from Wolfe's Carpet & Upholstery Cleaning
"Thank you for taking time to share your comments. We're glad you were pleased with our work and hope to hear from you again. -Wolfe's Carpet Cleaning"
Janet W.
Feb 2014
Carpet Cleaning
The upstairs landing was especially stained due to our dog using that space as her sentry location. Also, I had unsuccessfully tried to clean a stain from regurgitated dry dog food. |Specific questions were asked prior to Wolfe's visit so that they were properly prepared. On time with attention to detail. All was very satisfactory. However,several days later I called back because the area around the dog food stain had turned color and looked like a large water stain. After several questions Wolfe's understood the discoloration. The technician and the owner promptly revisited our home and treated the problem area. |The knowledge and expertise of Wolfe's personnel certainly answered my expectations. It was a thoroughly professional experience.
Response from Wolfe's Carpet & Upholstery Cleaning
"Thank you for your communication and positive feedback. We're grateful you called us, after the cleaning, to inform us about the unusual spot that appeared. All our customers are important to us and we appreciate the opportunity to stand behind our work by returning to address any issues that might result after a cleaning job."
Donald T.
Jan 2014
Carpet Cleaning
The work covered 4 rooms in general "traffic" areas and 1 living room couch. Each area was spot treated and thoroughly cleaned.
I noticed later that each room dried out much quicker, making it easy to put any moved furniture back in place.
I would not hesitate to recommend this company to anyone needing their carpets cleaned.
Lori N.
Nov 2013
Carpet Cleaning, Furniture Cleaning
Very professional, timely, quality work. I am not sure I would use them again because of the cost, but I am thinking about it. I had someone else do the carpets several years ago and they did not do the job as well.
Response from Wolfe's Carpet & Upholstery Cleaning
"Thank you for taking time to write a review. We value your business and hope to hear from you again in the future."
Darin A.
Nov 2013
Carpet Cleaning
unknown
Response from Wolfe's Carpet & Upholstery Cleaning
"Thank you for taking time to share your feedback. We value your business and look forward to serving you again."
LAURIE L.
Oct 2013
Carpet Cleaning
Our home presented with 1,900+ square feet of primarily ivory colored carpet---so badly soiled, I feared the stains were hopeless. Orion Wolfe's meticulous labors were nothing short of miraculous! He asked me about the nature/composition of individual stains, then drew from an arsenal of chemicals to treat each one appropriately, taking into account, as well, the products I'd already used in vain. The consummate perfectionist, Orion returned twice to re-treat tough stains that had wicked to the surface while drying. Every trace stain disappeared and our carpets look brand new! This is truly "better life through chemistry" -- and Wolfe's steam cleaning! Our home sold one week later, the prospective buyers remarking they'd never seen such an immaculate home. I can't thank Chris and Orion Wolfe enough for their superb skills and customer service; I wouldn't entrust my carpets to anyone else!
Response from Wolfe's Carpet & Upholstery Cleaning
"Glad to hear the home sold quickly. Thank you for your kindness. It was a pleasure to serve you."
Nancy R.
Oct 2013
Carpet Cleaning
My carpet was steam cleaned. Stains were entirely removed. There was no residual odor whatever--a particular concern of mine. The owner queried me carefully about my preferences and used "green" products. He was able to work me into his schedule quickly because of a cancellation.
Response from Wolfe's Carpet & Upholstery Cleaning
"Thank you for your kind review of your experience dealing with our company. It was a pleasure to serve you and we're happy the job turned out well."
Raelynn P.
Oct 2013
Carpet Cleaning, Furniture Cleaning
Last month I called Wolfe's Carpet & Upholstery Cleaning because our grandson had gotten sick on our new living room carpet, and that was also great excuse to have our other two carpeted rooms cleaned. I made contact with Wolfe's Carpet & Upholstery Cleaning via there website and received a call from the owner (Chris, I believe) the very next day. We were able to find a mutually agreeable date (due to my and my husband's work schedules), and I was quoted a very reasonable price for three rooms--sight unseen. The technician, Orion, showed up promptly and treated the area where my grandson had gotten sick with an enzyme treatment. The smell was completely gone! The remaining two rooms were fairly high-traffic rooms, and the carpets had not been cleaned in years. The carpet in those rooms looks almost brand new! And I paid the price I was quoted over the phone! The work was great!
Then this past weekend, one of our cats urinated on our new couch. After a failed attempt to clean the cushions ourselves, we immediately called Wolfe's Carpet & Upholstery Cleaning. Chris explained that he could not guarantee his technician would be able to get the odor out, but they would do their best. I really appreciated that kind of honest. We were quoted a very fair price over the phone--again sight unseen. We made an appointment for Monday, and again, Orion (technician) was prompt. Orion explained the work he was doing to my husband, again using an enzyme treatment, and told him the results could be "smelled" once with cushions were dry. I am very pleased with the work! The odor is nearly unrecognizable! And if you know cats, that is no easy task. And, we paid exactly what we were quoted over the phone.
I will definitely be using Wolfe's Carpet & Upholstery Cleaning again!
Then this past weekend, one of our cats urinated on our new couch. After a failed attempt to clean the cushions ourselves, we immediately called Wolfe's Carpet & Upholstery Cleaning. Chris explained that he could not guarantee his technician would be able to get the odor out, but they would do their best. I really appreciated that kind of honest. We were quoted a very fair price over the phone--again sight unseen. We made an appointment for Monday, and again, Orion (technician) was prompt. Orion explained the work he was doing to my husband, again using an enzyme treatment, and told him the results could be "smelled" once with cushions were dry. I am very pleased with the work! The odor is nearly unrecognizable! And if you know cats, that is no easy task. And, we paid exactly what we were quoted over the phone.
I will definitely be using Wolfe's Carpet & Upholstery Cleaning again!
Response from Wolfe's Carpet & Upholstery Cleaning
"[member name removed], Thank you for your time involved in detailing your experience with our company. We value your business and we're pleased things turned out well. We are also happy to hear the odor problem was corrected properly. This feedback is necessary for us so that we can continue to provide quality products and services in the area of odor control treatment. Thanks again."
Diane R.
Oct 2013
Carpet Cleaning
When I initially contacted Chris Wolfe he was able to refer me to someone who could re-stretch the carpet before it was cleaned. He gave me a couple of names and I was able to make contact and get an appointment set up in record time (in fact the gentleman came on a Sunday to re-stretch the carpet so I could get it cleaned before my furniture arrived).
The day of the cleaning, Orion arrived on time and was done quickly (it definitely helped to have the house vacant). The carpet looked great and Orion was very personable.
After the cleaning, I immediately closed up the house and left. When I returned the following day the carbon monoxide alarm was going off. I opened doors and windows to let it air out. Later contacted Chris to see if there was any chemical in the carpet cleaning solution that would have caused an alarm, but he assured me there was not. We surmised it may have been a result of me propping open the laundry room door to clean and leaving the garage door open (at the same time the carpet was being cleaned), so it could have been exhaust from the equipment running in the truck. Lesson learned!
The day of the cleaning, Orion arrived on time and was done quickly (it definitely helped to have the house vacant). The carpet looked great and Orion was very personable.
After the cleaning, I immediately closed up the house and left. When I returned the following day the carbon monoxide alarm was going off. I opened doors and windows to let it air out. Later contacted Chris to see if there was any chemical in the carpet cleaning solution that would have caused an alarm, but he assured me there was not. We surmised it may have been a result of me propping open the laundry room door to clean and leaving the garage door open (at the same time the carpet was being cleaned), so it could have been exhaust from the equipment running in the truck. Lesson learned!
Response from Wolfe's Carpet & Upholstery Cleaning
"Thank you for your positive review. We're happy to hear about your satisfaction with the work that was performed and we will look forward to serving you again in the future."
Margo S.
Aug 2013
Carpet Cleaning, Furniture Cleaning
On time, priced reasonably, efficient, carpet was extremely dirty and stained, removed almost all spots & dirt carpet looks good.
Response from Wolfe's Carpet & Upholstery Cleaning
"We are happy you were satisfied with the cleaning results we provided. Thank you for giving us this opportunity and we hope to hear from you again."
Jo D.
Jul 2013
Carpet Cleaning
Great service. Done quickly and they did an excellent job. Carpet was very dirty and it now looks new.
Response from Wolfe's Carpet & Upholstery Cleaning
"Thank you for your kind feedback."
Tina M.
Jun 2013
Carpet Cleaning
Very well. they were able to accommodate me with short. same day notice. Chris & Ed were friendly & professional.
Response from Wolfe's Carpet & Upholstery Cleaning
"Thank you for your kind words. We're pleased you enjoyed the experience you encountered with our company. We hope to hear from you again."
Ginger O.
May 2013
Carpet Cleaning, Furniture Cleaning
Orion was on time good very professional. Seems to understand his business very well and took the time to explained exactly what he was going to do. Very resubstitute to the person rug issue - great job!
Response from Wolfe's Carpet & Upholstery Cleaning
"Thank you for trusting us with this job. We're very pleased you were happy with the results. Thank you."
Christy P.
May 2013
Carpet Cleaning
Mr. Wolfe is a very professional and friendly person to talk to on the phone. I could tell that he really cares about doing a great job for his customers.
Response from Wolfe's Carpet & Upholstery Cleaning
"I couldn't agree more....lol. Thank you for your nice comments. We value your business and hope to serve you again in the near future. -Chris Wolfe"
Kimberly M.
Feb 2013
Carpet Cleaning, Carpet Installation
The space was unoccupied so they just let themselves in with a key I left for them, did the work, and were on their way.
I appreciated that they were willing to do the job without me being there.
They did a great job.
I appreciated that they were willing to do the job without me being there.
They did a great job.
Response from Wolfe's Carpet & Upholstery Cleaning
"Thank you for trusting us to do this job for you. We're glad you were satisfied with the results. Thanks again."
BARBARA K.
Feb 2013
Carpet Cleaning
The overall experience was completely positive.
Response from Wolfe's Carpet & Upholstery Cleaning
"Thank you for sharing your positive experience about your interaction with us. We're glad you called us about the reoccurring spot. We're thankful you gave us the opportunity to return right away to take care of it for you."
J M.
Jan 2013
Carpet Cleaning
Good carpet cleaning at a good price. Worked with my tenants to clean as well as they could. Showed up on time and got the job done right.
Response from Wolfe's Carpet & Upholstery Cleaning
"Thank you for the nice comments Member. We appreciate the opportunity to serve you."
Janet U.
Nov 2012
Carpet Cleaning
They did a good job. They were prompt and professional. I would use them again.
Response from Wolfe's Carpet & Upholstery Cleaning
"Thank you for the kind review. It was a pleasure to serve you and we will look forward to working for you again."
Sharon H.
Aug 2012
Carpet Cleaning
Fri afternoon... they had gotten behind so kind of a late start.
Response from Wolfe's Carpet & Upholstery Cleaning
"We are glad the job turned out great. Thank you for taking time to write a review of your positive experience with our company."
Jacqueline S.
Aug 2012
Carpet Cleaning, RV Sales & Service
I spoke with the owner, Chris Wolfe, initially. Chris was very professional and courteous. He took time comprehensively explaining to me the services necessary and products used in cleaning our 5th wheel and SUV. Chris was able to provide a reasonable price range quote and accepted the 10% off coupon from Angie's list. On the day of service, the tech (Eorian?) called to inform me he was on his way and arrived punctually on time. The tech was very professional, professional in appearance, courteous, and articulate in explaining the service process. He performed a very thorough job; every thing looks like new and smells wonderful (we have lived in the 5th wheel almost 3 years). Everything dried quickly as the appropriate amount of water was used as well as being extracted sufficiently. Also, we used fans and a de-humidifier to assist the drying process. Throughout the process, the tech communicated with us on how it was going, how long it would take, and the condition of our carpets.It was a pleasure working with this company. We will use them again and highly recommend them to others in the RV park.The company is located in Tacoma, WA but provides service out in Gig Harbor, WA
Wolfe's Steam CleaningGig Harbor, WA 253-858-4599Tacoma, WA 253-588-2100University Place, WA 253-565-1774
Wolfe's Steam CleaningGig Harbor, WA 253-858-4599Tacoma, WA 253-588-2100University Place, WA 253-565-1774
Response from Wolfe's Carpet & Upholstery Cleaning
"Thank you member. We appreciate the detailed comments you reported about this job and we're glad you were pleased with the results of our work. We look forward to serving you again. Wolfe's Carpet & upholstery Celaning"
Jeff K.
Jul 2012
Carpet Cleaning
Ed was terrific. The carpets look new and he got out a red cool-aide stain, too. Wolfe's also provided a carpet repair man to do a repair from a cat scratching. Work and workmanship was outstanding. I will definitely use again.
Response from Wolfe's Carpet & Upholstery Cleaning
"Member, We sure appreciate the kind words and I'm glad the job turned out well. We will look forward to serving you again."
Licensing
Bonded
Insured
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FAQ
Wolfe's Carpet & Upholstery Cleaning is currently rated 5.0 overall out of 5.
Monday: 8:00 AM - 5:00 AM
Tuesday: 8:00 AM - 5:00 AM
Wednesday: 8:00 AM - 5:00 AM
Thursday: 8:00 AM - 5:00 AM
Friday: 8:00 AM - 5:00 AM
Saturday: 9:00 AM - 3:00 AM
Sunday: Closed
Wolfe's Carpet & Upholstery Cleaning accepts the following forms of payment: American Express, Check, Visa, MasterCard
Yes, Wolfe's Carpet & Upholstery Cleaning offers free project estimates.
Yes, Wolfe's Carpet & Upholstery Cleaning offers eco-friendly accreditations.
Yes, Wolfe's Carpet & Upholstery Cleaning offers a 10% senior discount.
No, Wolfe's Carpet & Upholstery Cleaning does not offer emergency services.
Yes, Wolfe's Carpet & Upholstery Cleaning offers warranties.
Wolfe's Carpet & Upholstery Cleaning offers the following services: Residential and commercial house cleaning including carpet, area rug, upholstery, ceramic tile, grout, flooring sales and installation, soil removal, spot, stain, pet odor control, mattress, boat, auto, RV, deodorizing, scotch guard & teflon protection.
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