This pro has maintained an average of 4.5+ stars throughout their time with Angi.
About us
Cascade Central Vacuums, LLC is your best choice in Washington for all your central vacuum needs! We pride ourselves in our top quality installations and repairs! Our customers' complete satisfaction is our top priority and we stand behind everything we do with one of the best warranties in the business. Call us today for a free estimate!
My experience was great!! We have a Beam central vacuum system, which has been working just fine for 30+ years, but we needed a new switch for the air hose or a new hose. As you can imaging, finding replacement parts for a system that old was a challenge. After trying one or two on-line stores, I thought I would never find what we needed. They were impersonal and had no time for us. Then, I talked Shawn and later more with Heather who were both very helpful. This was a small sale for them, but they showed both good knowledge and personal integrity by working with the Beam to fine a solution to our problem. We received our new hose earlier this week and it works great! They went above and beyond to help us and we are happy we connected with them. It was a massively different experience than that of the indifferent on-line alternatives.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Dorothy K.
09/2021
5.0
Informative and professional. Loved working with them.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Judy B.
06/2020
5.0
Shawn was very professional and pleasant. Vacuum is working as it should now.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$160
Mark S.
06/2020
5.0
I'd had a bit of trouble finding someone to repair my central vacuuming system on Fox Island. Cascade came out in very short order, assessed the problem and cured it the same day. Very professional and courteous service. Highly recommended!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$850
Greg F.
03/2020
5.0
Came to show us our options and steered us in the right direction. Showed up for install as he said he would and price was fair. Clean installation.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$1,500
Karin F.
01/2020
5.0
Sean was very knowledgeable and helpful . He worked efficiently and did not try too hard to sell me a new attachment kit after enquired on my own.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Penny M.
11/2019
5.0
Shawn identified problem, replaced motor, tested all indoor connections, and cleaned up. In and out for one hour labor plus parts. Highly recommend.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Sharon W.
08/2019
5.0
Shawn was great- did a nice job of investigating my central vac ststem and getting me a better attachment set.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$850
Cheryl T.
08/2019
5.0
Shawn was phenomenal! He dealt with extra challenges (stacked furniture and boxes from my mother moving in, extra inuslation in the attic, etc. They installed one retractable hose outlet upstairs, a standard hose outlet downstairs and a compact Wall-y unit in our main bath, all in one day. They worked hard and quick and effectively and we can't be happier with the results!!! the system looks great and works wonderfully! Pricing was reasonable and well worth it. Highly recommend Cascade!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Jacob M.
07/2019
5.0
These guys are amazing. I'm extremely picky on quality of work/installation, and They were on point! Price was better than any other quotes I received, they were very friendly knowledgeable, on time, and stuck to their word. Which sometimes I worry about when you go with the lowest bid. But I couldn't recommend these guys more. If I could give them a higher rating I would.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Patricia E.
07/2019
5.0
Shawn did a great job! Solved our problem.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$135
Ken L.
02/2019
5.0
Great service
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$250
denise a.
07/2018
5.0
Shawn was prompt, highly knowledgeable, excellent service, detailed guy. I would recommend him to anyone. I am keeping his card, for any future needs if they arise.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Pat L.
07/2018
5.0
Shawn was very personable guy. He was on time and fixed the issue I had. I would definitely call Cascade Central Vacuums again!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$151
jane k.
01/2018
4.5
Very prompt. Friendly and I would hire again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$130
Juliene B.
01/2018
5.0
Went above and beyond to provide good service.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Craig S.
12/2017
5.0
Shawn was personable, very efficient and dependable. I chose him over another highly recommended, experienced contractor with similar prices because Shawn was building a relatively new business...and was a new daddy. Maybe not the best selection criteria, but my instincts proved correct
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Christine T.
11/2017
5.0
Four years ago Shawn from Central Vacuum came out to clear a clog from our vacuum system for a very reasonable price. Recently, we've noticed our vacuum system performance has been deteriorating, but in the busyness of life these days I put off doing anything about it until finally our upstairs outlet was no longer working. I called Shawn, and he came out within 2 days. This time we had some more extensive repairs including a cracked pipe that he was able to locate and repair. He and his partner worked quickly and diligently to insure that each of our outlets, hose, wand, and powerhead are all in good working order. With our system in tip top shape again right down to a fresh bag in the canister, we are ready for our new carpets to be installed tomorrow. My husband and I were impressed with all that he accomplished for a very reasonable price. I won't hesitate to call Cascade Central Vacuum again. They provide excellent service for a great value. I enthusiastically give them my highest recommendation.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Bonnie J.
11/2017
5.0
Very quick and and willing to work with the clients needs and requests.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Carolyn R.
11/2017
5.0
Shawn was very courteous and efficient. The job was done the same day he came out. We are very pleased with the service.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$403
Marsha J.
11/2017
5.0
Very courteous and efficient. Great job
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Jennifer L.
08/2017
5.0
Got phone call from the business owner right after my request to home adviser, service was done on the second day with good quality and efficiency, I am very satisfied, will recommend this company to friends and neighbors.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
central vacuum cleaner
FAQ
Monday: 10:00 AM - 6:00 PM
Tuesday: 10:00 AM - 6:00 PM
Wednesday: 10:00 AM - 6:00 PM
Thursday: 10:00 AM - 6:00 PM
Friday: 10:00 AM - 6:00 PM
Saturday: 10:00 AM - 6:00 PM
Sunday: Closed
Cascade Central Vacuums, LLC accepts the following forms of payment: CreditCard
Yes, Cascade Central Vacuums, LLC offers free project estimates.
No, Cascade Central Vacuums, LLC does not offer eco-friendly accreditations.
No, Cascade Central Vacuums, LLC does not offer a senior discount.
No, Cascade Central Vacuums, LLC does not offer emergency services.
Yes, Cascade Central Vacuums, LLC offers warranties.
Contact information
2709 Bridgeport Way West, Unit 21, University Place, WA 98466