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OLYMPIC HOT TUB SERVICE CENTER logo

OLYMPIC HOT TUB SERVICE CENTER

Hot Tub or Spa - Repair or Service, Swimming Pool - Clean and Maintain, Swimming Pool: Concrete - Build or Install,

About us

Award winning hot tub service. Olympic Hot Tub’s Service and Outlet Center has all the supplies you need to care for your hot tub. Plus, Covers and Silk Balance water care. Ask about Olympics' Valet Cleaning Service. We service what we sell- all Olympic Hot Tub brands, including Hot Spring, Limelight, Hot Spot and FreeFlow, Tiger River, Solana. New- expert service for other brands - including Caldera, Marquis, Clearwater, Fantasy and Aqua Terra Spas. Visit the Outlet Center for Demos, Floor Models & Certified Pre-Owned Hot Tubs too!

Business highlights

48 years of experience

Services we offer

& MAINTENANCE OF HOT TUBS & SPAS AND SAUNAS. Valet Service on all brands we sell. Hot Spring Spas, Beachcomber, Cal Spas, Caldera, Clearwater, Coast, Fantasy Other brands we service: Artesian, FreeFlow Other Watkins brands we service: Aquaterra, Hot Spot, L.A. Spas, Lifesmart, Limelight, REPAIR, SALES, Solana, Tiger River

Amenities

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.410 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
70%
4
20%
3
0%
2
0%
1
10%
Showing 1-10 of 10 reviews
Trisha H.
Feb 2016
1.0
$104
unknown
Response from OLYMPIC HOT TUB SERVICE CENTER
"We cannot find the name or address of the reviewer in any of our records, the specifics about the hot tub do not match our brand and our service charge has never been $104. Name and address of reviewer- I’ve thoroughly researched our service schedule database using the reviewer’s last name as well as using variations on the first name as co-owner. There aren’t any service calls in the last couple of years that could possibly match what the reviewer describes. Regarding the specifics of the hot tub mentioned in the review: Some models of Hot Spring Spas prior to the mid-1990’s had a magnet interlock that was attached to the door at the factory- (not by the service tech on the job). With those tubs you couldn’t “flick a switch” to change the voltage on tubs that had the magnet interlock. Our service charge has never been $104.00 - it went from $98 in 2010 to $108 in 2011 and to $112 in January of this year. People typically don’t get the charge wrong by more than a buck or two (rounding) when they complain about the service. I suspect that this review for actually for another company instead of Olympic Hot Tub Service Center"

Gary N.
Sep 2015
5.0
Yes, I recommend this pro
$400
How often does the same guy that did the original installation over 20 years ago show up to fix it.  These guys are great and have been great for a very long time.
Response from OLYMPIC HOT TUB SERVICE CENTER
"Hello (Removed member name): Thanks for the good words for the service on your 1990 Classic Hot Spring Spa. That's quite a record for hot tub longevity~25 years. We'll be here for you when you're ready for your next one. Happy soaking, Alice@olympic"

Christie S.
May 2015
5.0
Yes, I recommend this pro
$150
unknown

James R.
Aug 2012
4.0
Yes, I recommend this pro
$150
Very well. The technician was very helpful and showed me how to do it myself, if I wanted to, later.

Anne D.
Sep 2009
5.0
Yes, I recommend this pro
$120
They are very satisfactory. Every few months I receive a cartridge in the mail through the automatic service. The cartridge is used for purifying the water. This is done as part of the maintenance service. They are always prompt. Their workers are very professional. I haven’t compared their prices with that of any other company.

Karleen R.
Jun 2008
5.0
Yes, I recommend this pro
$225
I have been satisfied with all of their services, so far. I bought the tub from them and that was a good experience. They offer different service packages and I have adjusted the cycle that suits me best. So far, so good!

Nancy N.
Sep 2007
5.0
Yes, I recommend this pro
I think they really good job even after sale. They always take care of us even though we are not new customers. Anything we need, they are always there for us. They are just great.

KIM B.
Oct 2006
4.0
Yes, I recommend this pro
$8,768
I was very surprised that the service technician was given incorrect information about the work that we needed performed. I was also surprised that they didn't leave the work order open until the work was completed. They indicated that we would need to call them back in the spring when the weather is about 75 degrees so the shell can be properly repaired. We assume that this is how they can statistically say that they promptly perform and complete work since they don't actually track work that isn't completed yet! Thankfully this work is being performed under warranty. However, it gives us a little concern about what the service will be like once the hot tub is not under warranty any longer.

CAROLE K.
Oct 2005
5.0
Yes, I recommend this pro
$125
THIS IS AN OLD MODEL HOT TUB - C1988 - AND IS SOMEWHAT DIFFICULT TO TROUBLESHOOT. THE TECH WORKED UNTIL HE AND THE SERVICE DEPARTMENT FIGURED OUT WHAT MIGHT BE WRONG, DID THE REPAIR AND CLEANED UP. IT WAS AN INTERLINK PROBLEM THAT CAUSED THE TROUBLE. ALTHOUGH IT TOOK A LOT OF TIME THEY WERE CAREFUL AND PERSISTENT UNTIL IT WAS FIXED.

Homeowner
May 2005
5.0
Yes, I recommend this pro
$9,242
THE SALES PERSON WAS VERY FRIENDLY AND EXTREMELY KNOWLEDGEABLE ABOUT THEIR PRODUCTS. THERE WAS NO PRESSURE TO BUY. DELIVERY WAS EXCELLENT. CAME OUT AND SET UP THE HOT TUB AND GAVE INSTRUCTIONS ON CHEMICAL USE.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

OLYMPIC HOT TUB SERVICE CENTER is currently rated 4.4 overall out of 5.

OLYMPIC HOT TUB SERVICE CENTER accepts the following forms of payment: CreditCard

Yes, OLYMPIC HOT TUB SERVICE CENTER offers free project estimates.

No, OLYMPIC HOT TUB SERVICE CENTER does not offer eco-friendly accreditations.

No, OLYMPIC HOT TUB SERVICE CENTER does not offer a senior discount.

No, OLYMPIC HOT TUB SERVICE CENTER does not offer emergency services.

No, OLYMPIC HOT TUB SERVICE CENTER does not offer warranties.