Home Depot

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What they could have done differently is better scheduling. I also don't think that they have enough people working for them. They left the area pretty clean but I had them come back to clean up some glue that they had left on the bathroom floors.

The woman who helped us was really knowledgeable and really interested in helping us whereas the other ones didn't seem like they were. She was real excited about our project and she really helped us figure out what we wanted. The others were just interested in whatever I drew and gave us a bid on it whereas she really got into it and made sure we were doing what would make our house most valuable. We were ready to pay $5,500 and she said, oh, by the way, this is the last day of our sale, and it saved us $1,500, which you wouldn't get that discount at other places. They were real quick and they did what they said.

I'm a frequent customer so I didn't have to pay a deposit for the equipment rental. They explained how the equipment works and were very thorough with explaining the brochure. If I have a problem with the equipment they will come out and bring another piece of machinery with no questions asked.

They were absolutely horrific. The service was horrific. The knowledge of the people that talked to us was horrific. The store pretended like we weren't even there. We had to deal with everything ourselves. When we had any questions, they could not answer us. When we returned the blinds, we couldn't even find somebody to take them back. We didn't end up purchasing anything from them.

I was worried to go with Home Depot for carpet installation but I just wanted a quick and hassle-free carpet purchase and install since I had out-of-town visitors coming in soon. I did not compare prices with other carpet stores. The installation fee was a set price of $97 no matter how big the job. The whole experience was great. Home Depot let me bring the sample cards home to choose my color. The special order carpet arrived right on schedule (in about 1.5 weeks). The subs that install for the Tukwila store were professional, prompt, tidy and did a great job. They installed the tack strips, pad and carpet in one bedroom in 1 hour with 2 guys and it looks great. I would use Home Depot again for future carpet installations.

This is more about a specific worker- Charles in the tool department. He helped me take the saw to my car, it didn't fit! I had to call my husband to come pick up his own present. Charles took the time to wrap both boxes (their was a stand too) so he cou;dn't see it. Free gift wrapping! Charles was friendly and helpfull throughout.

Their selection wasn't very great. They only had 5 or so wall ovens on display. The worker (who didn't seem to know much about appliances) said we'd have to look on line for a better selection. Luckily, they had the one we wanted and we purchased it. The delivery was scheduled around my schedule and they were quick, neat and polite.

The design consultant I worked with was so helpful; she helped change my very negative opinion about Home Depot. I'm used to getting minimal, if any, customer service there, even when I ask for help. She took me around the store and helped me find everything I needed, from plumbing to hardware to kitchen counters. Great experience.

I PICKED A NEW PERGO FLOORING AND IT IS BEAUTIFUL. THE INSTALLER WAS SO FRIENDLY AND KNOWLEDGEABLE. HE ALWAYS HAS GOOD PRICES AND DOES THE BEST WORK. I ALSO KNOW IF I AM NOT COMPLETELY SATISFIED THAT THEY WILL COME BACK. A+++

I CALLED HOME DEPOT AND THEY SENT OUT A REPAIR MAN AND HE COULDN'T FIX IT. THEY SOLD ME A NEW DOOR AND INSTALLED IT THE SAME DAY. THE SERVICE IS EXCELLENT AND I ALWAYS GO TO HOME DEPOT FOR MAJOR REPAIRS.

I TOOK IT IN TO HOME DEPOT. THEY LOOKED AT IT AND GAVE ME AN ESTIMATE FOR REPAIR. IT WAS SOOO HOT AND THEY GOT IT DONE WITHIN A COUPLE OF DAYS! HOORAY FOR HOME DEPOT!

HOME DEPOT OFFERED 1 YEAR SAME AS CASH. THAT WAS A BONUS BUT WHAT I REALLY LIKE IS THE PROFESSIONALISM AND EXPERTISE THEY OFFER. THE SELECTION IS GREAT.

HOME DEPOT SENT OUT A TECHNICIAN AND MEASURED MY PLACE FOR NEW WINDOWS. IT IS FABULOUS WORK. THEY WERE PROMPT AND PROFESSIONAL. I WOULD DEFINITELY RECOMMEND THEM TO OTHERS LOOKING FOR WINDOWS.

HOME DEPOT INSTALLED GLASS BLOCKS IN MY ENTRY. THE LOOK IS AWESOME. IT BRIGHTENED EVERYTHING UP JUST LIKE THEY SAID IT WOULD. THEY DID A BANG UP JOB AND LEFT NO MESS. THEY WERE A BIT LATE BUT CALLED TO LET US KNOW WHY.

HOME DEPOT SHOWED ME EVERYTHING TO BUY. I ALSO RENTED A WET SAW FROM THEM. THEY WERE SO GOOD TO ME AND PATIENTLY ANSWERED ALL QUESTIONS. I HAD PICKED OUT THE WRONG TILES AND THEY SHOWED ME BETTER ONES TO USE.

WE WERE NOT VERY SATISFIED WITH THE CUSTOMER SERVICE. THE ACTUAL PRODUCTS WERE ACCEPTABLE FOR THE JOB WE HAD TO DO, BUT THERE WAS A LACK OF PROFESSIONALISM FROM THE EMPLOYEES.

I WENT IN TO LOOK AROUND AT SKYLIGHTS AND HOME DEPOT HAD A LARGE SELECTION IN CATALOGS. THEY SENT SOMEONE OUT TO MEASURE AND WITH A FEW WEEKS MY NEW SKYLIGHT WAS INSTALLED.

I AM SO PLEASED WITH MY NEW GARAGE DOOR. I CALLED HOME DEPOT AND THEY CAME OUT VERY QUICKLY. MY NEW DOOR IS MUCH LIGHTER AND THE TECHNICIAN WAS SO NICE. HE LEFT MY HOME VERY CLEAN WITH NO EXCESS DEBRIS.

MY DOOR IS BEAUTIFUL AND HAS CHANGED THE APPEARANCE OF MY HOUSE EXTERIOR LOOKS SO DIFFERENT. I TELL EVERYONE THAT THE DOOR CAME FROM HOME DEPOT. THE INSTALLERS HAD SOME TROUBLE GETTING THE DOOR TO FIT BUT NOW IT LOOKS GREAT.

HOME DEPOT HAD A GREAT SELECTION. THEY HELPED ME MEASURE THE WINDOWS AND HELPED ME CHOOSE THE RIGHT DESIGN FOR MY HOUSE. THE WINDOWS TOOK A FEW WEEKS TO GET HERE. THE INSTALLERS WERE AWESOME AND NOW MY HOUSE LOOKS NEW.

OUR OVERALL EXPERIENCE WAS SATISFACTORY. WE HAD PROBLEMS FINDING SOMEONE THAT WE HAD A LOT OF CONFIDENCE IN, TO BE SURE THAT WHAT WE WERE ORDERING WAS REALLY GOING TO FIT THE SPACE WE HAD. THEY DID HAVE GOOD SERVICE AS FAR AS THE CHANGES THAT HAD TO BE MADE AFTER THE ORIGINAL WRITE-UP OF THE ORDER. WE ALSO HAD GOOD SERVICE FROM THE CABINET MAKER THAT THEY OFFER AND WITH THE DELIVERY. THE QUALITY OF CABINETRY WAS VERY GOOD FOR THE PRICE.

THEY WERE SOME WHAT ON TIME, THE BOYS WERE VERY POLITE, AND THEY HAD NO PROBLEM PUTTING IT WHERE I WANTED.AND A GOOD THING TOO THEY WERE NO LEFT OVER PIECES