Puget Sound Electric Company

Worst electrical contractor experience ever. Not that this is unexpected for an appointment from 10 AM to 2 PM but the technician arrived at 1:50 PM to repair a ceiling fan... without a ladder. He looked at the fan on the ceiling and said it was too high and he would have someone else come out... I would get a call later for this. Now 6 days later... no call and I was still charged for a service call. All this and they screen their calls by using a Google phone line and never answer or return my phone calls. Avoid at all costs.

Amazing! They did a great job and the electricians were very nice guys.

Charlie and his crew were great. I sent him a picture of the space and had a confirmed bid within the hour. Not only was the price extremely reasonable but he could come out the next day to perform the work. The finished work is top-notch, high quality and done right. Extremely satisfied customer. Would hire again without hesitation.

Mr. Clark came out the first time to do a job, but could not get him pinned down to a time to return and complete. Asked him 3x WHEN he could return, he insisted on lamenting about his problems. He hung up on me after I became frustrated with not getting a straight answer from him. (I have a witness to this conversation) Accused me of being irate. All I wanted to know was WHEN. It is improper to complain to a customer in such a manner. All he had to say was "I'm very busy so it may be a couple of weeks out." I would have accepted that. Yes, I was upset. Yes, I interrupted him. But it's not my place to sit and listen to his lamentations. Then, Mr. Clark offered a $100 refund if I removed my negative reviews and complaint. VERY inappropriate and improper. He also left a mess of insulation in our upstairs room. Had he handled the situation professionally, without complaining about his problems, I would be giving him an A. Instead, I had to complete the job MYSELF.

The work was done right, and PS Electrical took care of permits and the inspection. Charlie went the extra mile to work around the time I had available for this. It's been over two years since the work has been done and I haven't had a single problem. As of this writing, I'm about to have them do some additional upgrades, and add heat to my garage. I have full confidence that it will be done right at a very competitive price. Thank you Charlie!

Responsive and professional. Good communication. Would recommend and hire again.

went good, Charlie went out of his way to make sure that I was taken care of during this busy time of year.

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