Orkin Pest Control

I didn't have any problem or issue with. It was very good. They came out. They were efficient and thorough.

unknown

It turned out okay, but the pest inspection varies with each attendant that comes out. The ant treatment was okay. If I'm there they do a good job but if not there then its kind of the luck of the draw.

First, the report issued on 6/16/2015 was not accurate. When I walked around and inspected, a wasp nest was plainly visible in the roof air vent above the main living room. An additional nest was in the eaves at the peak of the East side of the house had another nest. Both were very active. I responded to an ORKIN survey and a representative called me on Monday, 6/29/2015 and left a message. I called back and left a voice message describing the active wasp nests. There was no additional follow-up calls made by Orkin and no tech came out to address this issue. On 7/3/2015, I killed off the nest on the East side of my house and ordered a device to reach the one over my living room. 
I started with Orkin's service on May 31, 2014. The reason I hired Orkin was to treat Wasp Nests at my residence. The initial visit in 2014 seemed impressive and the technician treated the active nests. I signed up for periodic visits for wasp nests and general pest treatments around the foundation. Shortly after this initial treatment, I noticed that the nests were becoming more active, not less. I called Orkin and they repeated the treatment and finally succeeded in this task. I emphasize that the whole reason for this work order with Orkin was to treat active wasp nests at my residence. In fact, I have been treating the nests as they appear since the Orkin tech assigned does not. 
The one thing that Orkin does well is billing and charging my credit card. The company comes to the residence on their own schedule and never calls ahead to see if someone will be home or try to coordinate. I (the customer) have no way of confirming that any work was actually performed. Calls to the company end up in voice mail tag. I'm sorry to say that this experience has been painful and I will be ending my relationship with this company.