South Hill Plumbing Llc

Tom arrived, took one look at my faucet and told me I would be wasting my money having him repair the old faucet. He instructed me to go out and buy a Moen even a cheap Moen which I did/ He came back the next day and changed to faucet to the new faucet which was no easy job. The house had been a rental before I bought so the attachment to the sink was corroded and Tom had to file and saw to get the old faucet out. He came back a few days later to with sink hole covers to complete the job and did not ask me for payment until the job was completely finished. Even with all the work he had to do to get the old faucet out he did not over charge

Tom replaced two hot water tanks. He helped us to understand the current system and what was needed. He was straight forward, provided helpful advice, punctual, professional and a pleasure to work with.

Tom was on time and did a very good job

great! easy to work with, honest, fair price.

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We called him, and he agreed to installed toilets for us. I asked him what type to get, as we needed to get, because I assumed we needed to provide the toilets . He said unless you have something special picked out, there was a special at the warehouse, on an brand that he thinks is great, Toto is the brand.  He would be more than happy to bring to the house. He installed. The toilets are wonderful. The price is fair. We will be using him again for our kitchen stuff. We are in an wait mode right now. I would defiantly recommend him. They selected toilets for us, and delivered them for us. That was above and beyond for us. It was worth seven twenty to us. I don't know how to rate, because I can't compare the price. Excellent.

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After a desperate late Friday afternoon call (no hot water) Tom arranged his personal schedule to help us out. After inspection, he found that the pilot light needed restarting. He could have sold us a new heater, we would not have known any better, but he didn't. In fact he said he'd charge only $20. We insisted he take $40, because he deserved it - his promptness, courtesy, professionalism, and honesty are so refreshing! I just left him a note that we need his services AGAIN, for a variety of plumbing issues, none that have anything to do with the water heater. To find a specialist that you can truly trust to do the best, most economical prompt job is so wonderful - and I guarantee Tom WILL be our plumber for life!

Expectations set, met, and exceeded.

Tom was courteous, fast and efficient in his work. My new water heater works perfectly. I will stick with Tom and South Hill Plumbing. I know I can trust him.

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Awful. I had already done the electrical required. The company sent someone called Bill the Fauceteer to do the work. The man who showed up spent almost 2 hours and could not handle the job. He said I would have to order a part not included. I did so, through them, and when it arrived a different man came oput to do the install. He spent another 2+ hours, did not use the part ordered, though I was charged for it, and finally charged me $250+.

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I've used SouthHill Plumbing before and found them reasonably priced, so I called them to check out my old tub/shower plumbing when we started a remodel.
Tom is professional and does a really good job. He even gave me a few tips on the best way to tile around the fixtures.
I'll use him anytime I have plumbing projects.

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Tom was very reasonable, courteous, explained what he was doing When I told him what problem was over the phone he knew exactly what I was talking about,and gave me a quote right then and there. I will definitely use Tom again. Customer Service goes a long ways with me.

Tom diagnosed the problem and fixed it fast without charging for unnecessary time.

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Work completed as expected, on time and on budget.