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Shaw Plumbing Heating & Air Conditiong

4.8(
205
)
Central A/C - Install, Central A/C - Service or Repair, Water Heater - Install or Replace - For Business,

About us

Shaw Plumbing, Heating and Air Conditioning, takes great pride in our experience, expertise, quality and customer service that we provide to meet your needs. It is our mission to provide excellent customer service from the start to the completion of a project. Call us today for all of your plumbing, irrigation and sprinkler needs.

Business highlights

Emergency services offered
23 years of experience

Amenities

Emergency Services

Yes

Free Estimates

Yes

Warranties

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.8205 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
7%
3
1%
2
0%
1
2%
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Filter reviews by service

Showing 1-25 of 205 reviews
Michael R.
Apr 2025
1.0
Tankless Water Heater - Repair
Not reliable. Home has a 2020 tankless system that continues to fail. Shaw has visited 4 times in the past 18 months to service and no solution has resolved the problems. Had appointment today for 1-3pm window. Shaw called and shared technician was elbows deep in another job and will not make it today- at 1:15pm. I explained our family has no hot water for the 2nd consecutive day and we needed emergency service. Got nothing but run around and excuses. Look elsewhere for a group that keeps its word, shows up when they are supposed to, and goes the little extra for a family in need. So disappointed.
Molly B.
Mar 2025
5.0
Gas Furnace / Forced Air Heating System - Repair
I have used Shaw Plumbing and Heating for a plumbing repair and more recently for gas furnace filter replacement and servicing. On both occasions I would rate their performance 5 star. Jason and his helper had to work in a confined area with difficult access but they were cheerful, informative, and pleasant to have around.
Diana A.
Jan 2025
5.0
Drain Clog or Blockage - Clear
$35,000
Cory and Ricardo did an excellent job. Very polite, friendly, and professional. I am very impressed by their work ethic and efficiency! We definitely would call Shaw Plumbing if we needed a plumber again! Thank You for your help Mike and Diana Andriolo
Bridgette O.
Dec 2024
5.0
Drain Clog or Blockage - Clear
Yes, I recommend this pro
$90,000
He did a great job and was quick.
Landon K.
Nov 2024
5.0
Gas Piping
Yes, I recommend this pro
Great experience! Easy and fantastic service.
Arlene M.
Sep 2024
5.0
Plumbing for a Remodel or Addition - Install
Yes, I recommend this pro
Cory R. diagnosed the horrible odor under the kitchen sink to be the rubber dishwasher hose and replaced it with a PVC hose. Problem solved and I was very grateful. So happy I called Shaw Plumbing !
Tony B.
Sep 2024
5.0
Water Heater - Repair or Service
Yes, I recommend this pro
Excellent workmanship, friendly, knowledgeable.
Dennis N.
Aug 2024
5.0
Plumbing for a Remodel or Addition - Install
Yes, I recommend this pro
Called for estimate to replace garbage disposal (leaking) and replace kitchen faucet. Also other estimates for hot water heater, two bathroom replacement parts. While Nathan was going over everything for estimates, had several faucets and disposals with him so installed both of these while here. Did an excellent job, knowledgeable, polite. When he returned to the shop, they provided estimates to do further work. When we are ready, we will call Shaw for our plumbing needs.
Response from

"Thank you for the detailed feedback! We?re delighted to hear Nathan did an excellent job with your faucet and garbage disposal and that you appreciated his knowledge and politeness. We?re glad we could provide estimates for your additional needs, and we look forward to assisting you with any future plumbing projects. Don?t hesitate to reach out when you?re ready!"

Leonard V.
Aug 2024
5.0
Yes, I recommend this pro
No thanks
Response from

"Thank you for the 5 stars!"

Gay N.
Jun 2024
5.0
Yes, I recommend this pro
The boys came back out this afternoon and installed a water softening system. (They were out this morning and installed a new kitchen faucet and disposal) They are absolutely the best - right on time, knowledgeable, personable & so good at what they do. I also love the fact that they're a local family owned business. Customer service is grea!. Thanks!!
Response from

"It sounds like Shaw Plumbing provided excellent service for both your kitchen faucet and disposal installation as well as the water softening system, Gay! Their punctuality, expertise, and customer service are definitely qualities that stand out. It's great to hear about your positive experience with a local, family-owned business. If you have any more plumbing needs in the future, you know who to call!"

Roger H.
May 2024
4.0
Water Heater - Install or Replace - For Business
Yes, I recommend this pro
The work waz done correct!y and efficient!y.
Response from

"It sounds like Shaw Plumbing efficiently installed or replaced your water heater, Roger! If you need further assistance with your plumbing needs in the future, feel free to reach out to them again."

Art M.
May 2024
5.0
Yes, I recommend this pro
Mekie did a fine job replacing an outdoor sprinkler/hose piece of equipment.
Response from

"It sounds like Mekie from Shaw Plumbing did a great job replacing your outdoor sprinkler/hose equipment, Art! Thanks for sharing your positive experience. If you have any more plumbing needs in the future, don't hesitate to reach out to Shaw Plumbing again."

Greg W.
Apr 2024
4.5
Yes, I recommend this pro
called with a no rush job yet they sent a man out the very next day.
Response from

"It's wonderful to hear about your positive experience, Greg! It sounds like Shaw Plumbing was quick to respond and accommodate your needs, even though it was a no rush job. That kind of prompt service can really make a difference. Thanks for sharing your feedback!"

Kim K.
Apr 2024
5.0
Water Heater Installation and Replacement
Yes, I recommend this pro
We were in an Emergent situation & needed a hot water heater A S. A P !! Mik came to give us an estimate and said he could instal us a Bradford white 50 gal tank with a 7;year warranty ! ( gas water heater / The old one had to be removed & hauled up some steep stairs &was pretty heavy with the yuk that accumulates in them!) Thank you so much!
Response from

"It sounds like you had quite an urgent situation, Kim! It's great to hear that Mikie from Shaw Plumbing could come through for you with a new water heater installation, especially under such pressing circumstances. Having that 7-year warranty on the Bradford White 50-gallon tank must bring some peace of mind too. Thanks for sharing your experience!"

Rob M.
Mar 2024
5.0
Water Heater Installation and Replacement
Yes, I recommend this pro
Great experience! Ryan is exactly who you want representing your business. Ryan replaced a water heater, and two toilets, as well as several small projects. There was no attempt to get us to buy or have installed anything. Ryan was up front about Pricing, and actually kept us from spending more than was necessary. The quality of work was spot on. Shaw Plumbing of Spokane will be our go to from now On.
Response from

"Thank you for the glowing review! We're thrilled that Ryan provided such an excellent experience. At Shaw Plumbing Services, transparency and quality workmanship are our priorities. We're delighted that Ryan's upfront pricing and diligent work met your expectations. We're honored to be your go-to plumbing service and look forward to serving you again! - Hank Shaw"

Dee S.
Feb 2024
5.0
Yes, I recommend this pro
$160,000
Cory and David were just excellent in every way!!
Response from

"Thank you for taking the time to leave this great review! We appreciate your business!"

Leon E.
Nov 2023
5.0
Water Heater - Repair or Service
Yes, I recommend this pro
Great service and fast and efficient
Response from

"Thank you for taking the time to leave this review!"

Janette M B.
Oct 2023
5.0
Yes, I recommend this pro
$97,400
Shaw Plumbing Services is a competent, honest, friendly and professional company! I recommend them to all Spokane customers that need fast, emergency plumbing repairs. I will definitely use them again!
Response from

"Thank you for your business!"

Kelly C.
Oct 2023
5.0
Drain Clog or Blockage - Clear
Yes, I recommend this pro
$28,000
Professional fast service. My only complaint is charging $280 to unclog a drain that took less than 3 minutes.
Response from

"Thank you for this 5 star review!"

Tracie W.
Sep 2023
5.0
Yes, I recommend this pro
Shaw plumbing fast, friendly, reliable with great customer service. Cory Arrived on target and was professional and delivered quality service and replaced faucet with ease!
Response from

"Thank you for this detailed, 5 star review!"

Keri B.
Sep 2023
5.0
Yes, I recommend this pro
Shaw plumbing Services was here to install water to a new refrigerator that is coming in October. They did a great job, as there was some difficulty due to this home being built in 1979 and no water has ever been ran from the downstairs to the refrigerator upstairs. Nathan came in and got everything done perfectly, he also installed a garbage disposal for us and fixed our on/off water valve. Nathan is a great guy and a hard worker, we are impressed and will give all of our future plumbing needs to Shaw Plumbing Services! Thank you so much, Keri
Response from

"Thank you for this detailed review!"

JOANN R.
Sep 2023
5.0
Yes, I recommend this pro
They installed hand rolls in my shower and did an excellent job.
Response from

"Thank you for taking the time to leave us this 5 star review! We appreciate you allowing us to assist you with your plumbing needs."

Carl C.
Sep 2023
1.0
Water Heater Installation and Replacement
$310,000
I just had a water heater installed by Shaw Plumbing, and others should be aware of their price gouging and exaggerated charges. The price for the installation was well beyond industry standard which was then padded with additional fees/expenses that one would expect in the normal course of replacement. In addition to the already shamelessly inflated price for the water heater replacement, I was charged an additional $118 for a $7 shutoff valve, as if this was some kind of laborious addition to the already exaggerated charges. The shutoff valve fits in the same supply they had already charged me for, which is blatant price gouging. Then, I was charged an additional $418 to remove (unscrew) a very accessible 12-inch piece of supply pipe and replace it with Pex pipe (2 fittings and 12" of pipe = less than $10 and 15 minutes). Again, one would assume that this would be included in the ordinary installation quote, or at the very least to be charged actual time and materials. Overall, I was charged more than double the cost of a reasonable water heater installation. This is a rental property, which houses a family with two small children. I was not able to be on site for the repair but trusted that I would be treated fairly when approving the work. Instead, they took advantage of the situation and padded the repair with exaggerated, commissioned fees and charges. This was a very simple, easy, and straightforward replacement. I did not expect them to be the least expensive contractor, but I always expect honesty and to be treated fairly. It took seven unreturned calls and messages to reach Clay, the General Manager, who agreed to discount the invoice, but then later declined to honor his offer - bad business, and a complaint has been filed with Better Business Bureau. I was charged over $3100 for this replacement. I am concerned that Shaw Plumbing is a dishonest, predatorial contractor and would be very cautious when choosing this company. I suggest everyone know what the actual costs are and beware of dishonest price gouging.
Tom T.
Sep 2023
5.0
Yes, I recommend this pro
$64,700
Fast response and done quickly and neatly. Faucet works well.
Response from

"Thank you for this 5 star review."

Carol Ann C.
Aug 2023
4.0
Yes, I recommend this pro
Very professional, prompt, and informative. Would utilize them again if needed
Response from

"Thank you for taking the time to leave us this review."

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Showing 1-25 of 205

Licensing

Licensed*

Trade License Number

SHAWPPH76466

Trade License Locale

WA

Trade License Expiration

09/26/2026

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Shaw Plumbing Heating & Air Conditiong is currently rated 4.8 overall out of 5.
Monday: 7:00 AM - 5:00 PM Tuesday: 7:00 AM - 5:00 PM Wednesday: 7:00 AM - 5:00 PM Thursday: 7:00 AM - 5:00 PM Friday: 7:00 AM - 5:00 PM Saturday: Closed Sunday: Closed
Shaw Plumbing Heating & Air Conditiong accepts the following forms of payment: CreditCard
Yes, Shaw Plumbing Heating & Air Conditiong offers free project estimates.
No, Shaw Plumbing Heating & Air Conditiong does not offer eco-friendly accreditations.
No, Shaw Plumbing Heating & Air Conditiong does not offer a senior discount.
Yes, Shaw Plumbing Heating & Air Conditiong offers emergency services.
Yes, Shaw Plumbing Heating & Air Conditiong offers warranties.

Contact Information

738 N Cook St, Spokane, WA 99202

Service Hours

Sunday:Closed
Monday:7:00 AM - 5:00 PM
Tuesday:7:00 AM - 5:00 PM
Wednesday:7:00 AM - 5:00 PM
Thursday:7:00 AM - 5:00 PM
Friday:7:00 AM - 5:00 PM
Saturday:Closed
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