About us
Roto-Rooter offers commercial and residential plumbing services. From emergency plumbing to drain cleaning, sewer cleaning to pipe work, Roto-Rooter can help you with any plumbing problem. Roto-Rooter plumbers are licensed and insured and handle everything from water lines to toilet and shower problems. No plumbing job is too big or too small for our experienced and professional plumbers. Schedule an appointment by phone or online, we'll come when it's convenient for you.
Business highlights
Services we offer
Residential and commercial plumbing & drain cleaning including sewers, pumps, faucets, sinks, toilets, showers & tubs, waterlines, pipework, water heaters, septic tanks & video camera line inspection.
Amenities
Emergency Services
Yes
Senior Discount
10%
Accepted Payment Methods
- Check
- Visa
- Discover
- MasterCard
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
62% | ||
10% | ||
7% | ||
7% | ||
14% |
Filter reviews by service
Service representative was at my door in less than 30 minutes. WOW
Driver showed up without map to locate, I had brought copy however, still unable to locate was told need to schedule a tech to locate. Thankfully not charged for 1st visit- Fair-
Next day a tech showed up to locate and eventually did, had to remove rock and dig eventually found cement cover to 1000gal septic. Charged $636.00 for that visit breakdown:
mileage $150 for the round trip drive (Property was 1hr from town)
$ 240 to locate and $196 for 1st hr dig.
Then the pump truck arrived, I was charged again a travel charge $ 150 and $200 for pumping $220 for disposal also $125 for certification of septic tank Total $780!
The bill was just over $1400.
The workers were professional and did excellent work thanks Frank and Travis! However believe the cost was way too much for the service. I think the 1st day the pump driver should have had the equipment to locate and I wouldn't have had to pay for 2 people to make 2 round trips plus believe the cost was too much for service I was qouted. My bill was just over $1400.
in the middle of a move and have several new staff members in their office.
This caused scheduling to be a bit of a challenge. They showed up late both
days they were scheduled to be there but did make it on the day. They did call
and reschedule one day we had previously agreed on. This was not a big deal. I
was assured that the tardiness was due to the office relocating and the
scheduling staff becoming accustomed to the software they use. Once the field
workers and techs got to the site, things moved quickly. Most of the personnel
involved were professional and new their trade well. I feel like the job was in
very skilled hands. The price was
agreeable. I would use them again in a heartbeat. Thank you Roto-Rooter!
Tyler explained the procedure and the job went well.
I would pay for the service but could not be there personally although the resident would be present. The helpful woman who took my information scheduled the work for the same day in the afternoon. She gave a clear explanation of possible charges. I did not stress the urgency of the problem, but she made it a priority. (Thank goodness!)
The service man was not able to make it until about 6 p.m. He was able to clear the line but had to roto-root quite a ways out. He told me the job was rather difficult and that the lines were very rough on the inside and would need replacing sooner than later. He wanted to make sure the owner of the residence knew. (The blockage was paper products probably causedd by my friend's elderly mother who had recently moved out.)
I was very grateful that the job was completed that same day, even though it was late, cold, dark, and miserable. Since I had called
early in the day I was not charged an overtime rate! I would still give them an "A" for punctuality because plumbing jobs are unpredictable.
The office woman had not discussed how I would be billed, and the plumber had to call me for credit card information. I had to call them to find out they were running late. I asked them to mail me the bill but they never did.
Overall I was thrilled to have the problem taken care of so quickly and professionally!
Licensing
State Contractor License Requirements
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