Gas stove install - Never gave final estimate on install , padded bill sitting almost one hour waiting for tally from office , i refused to pay for sit time. Install almost as much as stove, very slow doing a simple install, easy access, straight out wall, easy roof access for pipe. Two guys came out, only one did any work, he seemed unhappy. Had come out earlier date for install but installer stated we needed tile base to put stove on, we had wood floor, owner who did visual had stated we did not need tile, they wanted me to pay for that drive in and out, I did not. Provided no help finding someone to dig gas line trench and did not know proper permitting process for this install in manufactured home. Husband had to do all this. Inside gas line leaked 3 days after install, they refused to come out without payment, found I really had no warranty on any of it. Told me to call propane gas company. Secretary was very rude, Ron was even ruder and this while I am evacuating 4 animals out of house in very cold weather hoping it all isn't going to blow. On furnace install, lots of excuses about moving empty oil tank from basement, essentially did not want to do it. Two big farmers took it up the stairs for nothing to use on their property. Were instructed to reininstall electronic air filter on new furnace, agreed but did not run electricity to it ( realized one year later) and ran condensation piping in front of door so we could not put filters in it, they put a fiber box filter inside it. We were not going to allow them back after the gas stove install issues so will use some one else to fix this. Ron knew how to permit this and work with avista to get gas in to house. Seems to be a well running furnace. Their N division address is across the street from another fireplace installer's address I had used before, I did not realize I had not hired them until I drove up there to talk to them about my stove install. One could say I have only myself to blame but really, don't hire these guys!!!!!!!!!!!!!!I I started this process in September, wanted to get rebate for furnace upgrade with end date of oct 30th from avista, they missed this date by two days. Turns out electronic filter was in backwards and electric left hanging loose so couldnt have worked anyway, they put a disposable filter in there instead.