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Pacific Insulation

Insulation Service, Hauling,

About us

We are a small business helping homeowners connect with rebates offered by Avista, Inland Power, Modern, etc.. Our goal is to provide a fair & honest service for a reasonable price and make the experience something you'll want to repeat! We are a local Spokane company working primarily with blown cellulose and fiberglass batt insulation focusing on attics and crawl spaces in homes older than 2002 or homes that haven't been built with energy efficiency or sound barrier as a main concern. We offer R-Value attic and crawl space inspections, assist you in selecting the best option for your home and have reasonable pricing available.

Business highlights

Emergency services offered
13 years of experience

Services we offer

Attic Insulation, Crawl space insulation, cellulose, fiberglass, new construction, remodel, wall insulation, dense pack cellulose

Amenities

Eco Friendly Accreditations

Yes

Emergency Services

Yes

Warranties

Yes

Accepted Payment Methods

  • American Express
  • Financing Available
  • Check
  • Visa
  • Discover
  • MasterCard
Reviews
5.06 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%

Filter reviews by service

Showing 1-6 of 6 reviews
Nancy A.
Mar 2017
5.0
Yes, I recommend this pro
$1,050
It went very well. The job was done quickly and efficiently.

JON H.
Dec 2016
1.0
$900
Awful
Response from Pacific Insulation
"This review doesn't seem to reflect the experience of our customers so I'm not entirely sure how to respond. We didn't actually even provide service on this job."

Norbert P.
Jan 2016
5.0
Yes, I recommend this pro
unknown

Pam D.
Nov 2014
5.0
Yes, I recommend this pro
$300
Very well as estimated and agreed. Am hoping porch will be warmer now!

Jaclyn N.
Oct 2014
5.0
Yes, I recommend this pro
$1,800
Gus was very professional and personable. He gave me an estimate the same day I called (stopped by my home between jobs) and scheduled my service that day. Our project was slightly more complex as our bathroom fans were only vented just above the insulation line in the attic. Gus and his assistant were punctual, efficient and cleaned up after they finished.

Kisa B.
Oct 2014
5.0
Yes, I recommend this pro
N/A

Clarence W.
Nov 2013
5.0
Yes, I recommend this pro
unknown

Wendy T.
Oct 2013
1.0
I called to set an appointment for an estimate, Gus asked immediately that I email him all the information. I heard back from him, via email, stating that he would be over the next afternoon to get the specs for an estimate. He sent me an email the next afternoon, stating he had a job come up and could he come over 4 days later. I stated that yes, it would be ok if he came over any time from 4:30 on and emailed him the night before to confirm. He emailed back saying he had a job at 2 but should be able to come over after that. He never showed, never called to say he wasn't coming over and never emailed apologizing, explaining, etc. I found it odd in the beginning that he did not want to communicate via the phone, but rather by email. We really wanted to give him a chance as we wanted a smaller, locally owned business. I'm not impressed and obviously will not give him another chance by giving him our business. If he cannot even respond to an estimate, then I'm not so sure he's trustworthy enough to carry out the work.
Response from Pacific Insulation
"I spoke with [member name removed] and the reason I communicated with [member name removed] via email originally was because I was in an attic at the time installing insulation. I try to personally answer every call and alot of times calls are coming in while I'm in the middle of a job. October is an extremely busy month for me and I do my best to schedule bids at times that are convenient for the customer but when I am available. When I rescheduled with [member name removed] she explained to me that she had another contractor coming over at the time that I was available to do the bid and asked me to show up afterward. I should have communicated with her better but the rescheduled bid wasn't even set for a definitive time. Realistically I should have called [member name removed] and scheduled a specific time to come out and take a look at her crawl space and give her a bid. I've been back to back with work all week and just hadn't had a chance to do so. I apologize for any inconvenience and if there is anything I can do to make it right within my ability I would be happy to do so."

Mary B.
Aug 2013
5.0
Yes, I recommend this pro
$1,300
Excellent service. Called back within 24 hours. Job completed within another 48. Clean. Professional. All paperwork completed and organized for me to send to gas company for a 25% rebate. Estimated rebate amount at time of job estimate. I would strongly recommend this company.

Licensing

Bonded

Insured

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Pacific Insulation is currently rated 5.0 overall out of 5.

Monday: 7:00 AM - 7:00 PM Tuesday: 7:00 AM - 7:00 PM Wednesday: 7:00 AM - 7:00 PM Thursday: 7:00 AM - 7:00 PM Friday: 7:00 AM - 7:00 PM Saturday: 7:00 AM - 7:00 PM Sunday: 7:00 AM - 7:00 PM

Pacific Insulation accepts the following forms of payment: American Express, Financing Available, Check, Visa, Discover, MasterCard

No, Pacific Insulation does not offer free project estimates.

Yes, Pacific Insulation offers eco-friendly accreditations.

No, Pacific Insulation does not offer a senior discount.

Yes, Pacific Insulation offers emergency services.

Yes, Pacific Insulation offers warranties.

Pacific Insulation offers the following services: Attic Insulation, Crawl space insulation, cellulose, fiberglass, new construction, remodel, wall insulation, dense pack cellulose