J & J Plumbing & Heating

Terrible service. Not critical thinkers or problem solvers. Don't waste your time. Not professional or communicative. Do yourself a favor and use a reputable service!!!

The installation was completed as scheduled. They guaranteed the work for a year. We had a problem with a leak under the sink and they sent a crew out that day to fix it. We had the same problem again and again they sent a crew out the same day. They made an adjustment to the way the pipe coming from the garbage disposal connected to the pipe leading to the drain and we have had no problem since. They were always very helpful, courteous and professional!

We had J&J plumbing install new natural gas lines to both our elevated patio and into our laundry room to behind where the dryer would go. The crew working the job was pleasant and kind but the end result is well below industry standard. Firstly, the job was scheduled for one day, which could not be completed. Understandable, that happens. The crew left and said they would return in the morning. Not only did they not return, multiple phones calls and messages were not returned. I received a call 2 days later after threatening to dispute the credit card charge for the work to be completed 5 days after the start day. The work was completed, but not at the quality one would expect (I have had natural gas installs done 4 times at separate homes). The drywall and backing behind the fridge were sawed open and not repaired (the pieces were simply screwed back in. Furthermore, the outlet behind the dryer is not recessed into the wall, resulting in the dryer protruding 10 inches from the wall, downright ridiculous looking. Phone calls after the fact discussing the issues have not been returned. 3 neighbors planning to use them have now found other contractors. I would do the same.

The two guys that came did a great job.

Quick and easy.

I have built 3 houses in the past, so am comfortable acting as a contractor. J & J was very responsive to my questions and input. They installed the tiniest sink in the world for me because of the small size of my one bathroom and used PVC piping. It was not aesthetically pleasing, so I did some research and informed Justin that we could do better. I ordered the metal parts, he had to remove some of the wall. Both of us were very pleased with the end result. Josh did a great job installing my appliances and gave me a break when he had to take the refrigerator apart to get it through the kitchen door. I also had Justin install the Nuvo water system.

Installed dishwasher and the door would open right. They said it was the dishwasher. Sears came and said no it was the install. Sears ended up fixing it and J&J never called me back.

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