Country Homes Power

unknown

Overall I've had good service, though some are more helpful than others. But, the quality of products and ability to get it serviced there helps is worth it!

Performs exactly as described.
Received three bids from Spokane and one did not follow up with questions, the other added to the and quot;firmand quot; bid regarding other suggested services, but Sam at Country Home delivered exactly as promised, on time, professional instal with haul away and clean up.
Would not hesitate to use again.

Overall, I am very satisfied. I got what I paid for.

I needed a belt for my riding lawn mower (which I had previously purchased from them). I had to drive across town to their parts department - the store where I purchased the mower doesn't carry parts. After a 40 minute drive and then waiting in line at their chronically understaffed parts counter I bought the part and returned home to find they had sold me the wrong belt. When I called to get it corrected I expressed my frustration to their parts manager and asked him to send the correct belt to the store that is nearer to my house so I could avoid the 25 mile drive to remedy their error. He suggested I call the closer store, give them my credit card number and have them order the right belt, wait 10 to 14 days for it to arrive and then go to them and make the exchange at which time they would credit my card for the one I returned. I again asked him to just deliver the belt to their other store so I could exchange it immediately but he refused and I had to waste over an hour to return to their main store. I found their unwillingness to make reasonable accomodation unprofessional and their attitude completely lacking in customer service. The same brand of lawn equipmemt is available from the "big box" stores for a better price and the promise of better service did not hold up.